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Checking software installation – Windows
If the scanner was connected to the computer before the DiMAGE Scan Utility was installed, the
computer may not recognize the scanner unit. Windows 2000 Professional and XP users should
log on with the administrator privilege. With Windows 2000 Professional and XP, the “Digital signa-
tures not found” message may appear when the computer first detects the scanner. The additional
message “Installing hardware...Window log test is not passed” may appear when Windows XP is
launched. Simply click the OK (2000) or continue button (XP).
1. Turn off the computer and disconnect the scanner. Restart the computer.
2. Windows 98, 2000, Me: right click on the My-computer icon. Select properties from the drop-
down menu.
Windows XP: from the start menu go to the control panel. Click on the performance and mainte-
nance category. Click the system button to open the system properties window.
3. Windows 2000 and XP: select the hardware tab in the properties window and click the device-
manager button.
Windows 98 and Me: click the device-manager tab in the properties window.
4. The driver file should be located in the imaging-device location of the device manager. Click on
the location to display the files. When using a SCSI interface with Windows 98 or Me,
Minolta#2887 should be listed as the imaging device. For Windows 2000 Professional and XP,
Minolta DiMAGE Scan Multi PRO should be listed as the imaging device. When using an IEEE
interface, Minolta DiMAGE Scan Multi PRO should be listed as the imaging device.
If these files are not located in the imaging-device location, open the other-devices location of
the device manager. If Minolta#2887, Minolta DiMAGE Scan Multi PRO, or minolta SCANNER
2887 IEEE 1394 SBP2 Device is listed, follow steps 5 through 9 to delete and reinstall the cor-
rect driver.
5. Click on the driver to select it for deletion.
6. Windows 2000 and XP: click on the action button to display the drop-down menu. Select unin-
stall. A confirmation screen will appear. Clicking the yes button will remove the driver from the
system.
Windows 98 and Me: click the remove button. A confirmation screen will appear. Clicking the
yes button will remove the driver from the system.
7. Restart the computer.
8. Install the DiMAGE Scan software; refer the software manual.
9. Turn off the computer and connect the scanner.
If the computer does not recognize the scanner, repeat steps 1 through 4 to confirm the correct
driver was installed in the imaging-device location of the device manager.
