PROBLEM
CAUSE
SOLUTION
Espresso/coffee not hot
enough
• Cups too cold.
• Warm up cups with hot
water.
• Increase the coffee temperature
Espresso/coffee too weak
• Not enough coffee powder used.
• Measure coffee properly: top up with max.
1 measuring spoon of coffee beans.
• Set ground coffee quantity higher.
• Vary grinding fineness.
• Try a different coffee sort.
• Coffee type changed, setting
changed.
• Take the automatic grinding quantity
correction into consideration.
Very loud noise during
grinding
• Grinding mechanism clogged by
foreign matter.
• Send the coffee machine to SAT service
for inspection.
• The coffee machine can still be operated
with powder coffee.
Display shows “Water tank
empty” eventhough the tank
is full
• Water system clogged.
• As a precautionary measure, run the
cleaning or descaling program.
“Empty grounds container” is
displayed outside tje allowed
dispensed quantity (6-14)
• Waste container was emptied while
the coffee machine was switche off.
• Empty the waste container only when
the coffee machine is switched on.
• Depending on grinding fineness and
coffee filling level, different size coffee
ground waste is formed, resulting
cycles other than indicated.
• Empty the waste container only when
the coffee machine is switched on.
Water in the waste container • Water leaks into the waste container
during each rinsing process.
• Contact SAT service
Coffee dispensing too slow
container.
• Grinding fineness set too fine.
• Set coarser grinding fineness
• Grinding quantity set too high.
• Set ground coffee quantity lower
• Water system is calcified.
• Run the descaling programme
Water runs into the waste
container instead of through
the coffee spout during
rinsing when switching the
coffee machine on and off
• Pressure in brewing unit is too high.
• Remove and clean the brewing unit. If the
brewing unit is closed, open before clea-
ning.
• Unscrew the brewing unit at the black
tooth pin.”
Coffee machine switches off
after rinsing or dispensing
coffee
• Pressure in brewing unit too high.
• Remove and clean the brewing unit. If the
brewing unit is closed, open before clea-
ning.
• Unscrew the brewing unit at the black
tooth pin.
Coffee machine cannot be
switched on
• Not plugged in.
• Insert the mains plug.
Coffee dispensing is very
uneven or only one-sided
• Spout is clogged or blocked by
foreign bodies (e.g., coffee bean or
similar).
• Pull the coffee spout upwards and clean
the inside or remove the foreign body
(e.g., coffee bean).
