Minicom IP Control User Manual Download Page 59

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5.2 Restoring Factory Defaults

You can restore all IP Control settings to their default values.

To restore factory defaults

1. In the Safe Mode menu

A warning appears.

2. Click

An additional warning

3. Click

The factory defaults ar
appears.

4. Click

Reboot

to restart the unit

5.3 Restoring the Device Firmware

To receive the Upgrade firmware required to restore the device fi
Minicom Technical Support
the hard disk of a computer connected to the network.

To restore device firmware

1. In the Safe Mode menu

A warning appears.

2. Locate the Upgrade firmware

Troubleshooting

Restoring

Restoring Factory Defaults

You can restore all IP Control settings to their default values.

To restore factory defaults:

menu (see Figure 49), click

Restore Factory Settings

Figure 50 – Warning

appears.

Figure 51 – Additional Warning

re restored. When the process finishes, the following figure

Figure 52 – Reboot

to restart the unit.

Restoring the Device Firmware

To receive the Upgrade firmware required to restore the device firmware, contact
Minicom Technical Support

[email protected]

Save the Upgrade firmware on

the hard disk of a computer connected to the network.

To restore device firmware:

menu (see Figure 49), click

Firmware Upgrade

Locate the Upgrade firmware, click

Install

, then click

Start Upgrade

Troubleshooting

– Safe Mode

Restoring Factory Defaults

User Guide

Restore Factory Settings

s, the following figure

rmware, contact

Save the Upgrade firmware on

Summary of Contents for IP Control

Page 2: ......

Page 3: ...hich assumes no responsibility of liability for any errors or inaccuracies that may appear in this book The software that accompanies this manual is licensed for use by the Licensee only in strict acc...

Page 4: ...Network Provides instructions for logging into the Web configuration interface configuring the device ID IP address and Centralized Management settings enabling and configuring SNMP adding editing re...

Page 5: ...ands buttons and other elements of the user interface Arial Italics Special terms the first time they appear Monospace Text entered by the user Notes which offer an additional explanation or a hint on...

Page 6: ...ROL UNIT 13 2 3 1 Rack Mounting Safety Considerations 14 2 3 2 Mounting the Unit 14 2 4 CONNECTING THE SYSTEM 15 3 CONFIGURING THE NETWORK 18 3 1 BOOT UP PROCESS 18 Assigning Static IP Addresses for a...

Page 7: ...REMOTE SESSION 37 4 1 1 Remote Session Toolbar Buttons 39 4 2 SHARING A REMOTE SESSION 39 4 2 1 Exclusive Session 40 4 3 DISPLAYING THE TOOLBAR 40 4 4 SETTING THE SESSION PROFILE 40 4 4 1 Full Screen...

Page 8: ...ointers 54 4 11 SWITCHING TO A DIFFERENT SERVER DEVICE 54 4 12 DISCONNECTING THE REMOTE SESSION 54 5 TROUBLESHOOTING SAFE MODE 55 5 1 ENTERING SAFE MODE 55 5 2 RESTORING FACTORY DEFAULTS 57 5 3 RESTOR...

Page 9: ...on 26 Figure 17 Edit User Page 27 Figure 18 KVM Switch Configuration Page 28 Figure 19 Servers of Selected KVM Switch 28 Figure 20 Serial Port Page 30 Figure 21 Security Page 31 Figure 22 Date and Tim...

Page 10: ...Figure 43 Delete Key s Confirmation Box 50 Figure 44 Relative Mouse Settings 51 Figure 45 Windows 7 Mouse Properties 52 Figure 46 Mouse Emulation Box 53 Figure 47 Safe Mode Procedure 55 Figure 48 Logi...

Page 11: ...ndependent of the OS It is designed to connect to a single computer or KVM switch to control multiple servers over TCP IP communication 1 1 1 Features and Benefits IP Control has the following feature...

Page 12: ...the Canadian Department of Communications These above rules are designed to provide reasonable protection against such interference when operating the equipment in a commercial environment If operatio...

Page 13: ...one like for like basis this varies depending on the country Send back the new equipment for recycling when it ultimately becomes waste Instructions for both customers and recyclers treatment faciliti...

Page 14: ...the optional modem connection 4 Power on the IP Control unit 2 2 System Components Before installing the IP Control system verify that you have all the components on the following list as well as any...

Page 15: ...trol unit KVM In For connecting the IP control unit to the server computer or KVM switch via a 1 to 3 CPU cable Serial For connecting the IP Control unit to serial manageable devices such as power man...

Page 16: ...ow required for safe operation is not compromised Uneven mechanical loading Uneven loading can cause damage to the equipment or personal injury Mount the equipment in the rack in such a way that a haz...

Page 17: ...screws provided The length of the screws used for connecting the brackets to the IP Control unit must not exceed 5 mm Connecting the L shaped Bracket to Unit Install the IP Control unit into the serv...

Page 18: ...ables away from fluorescent lights air conditioners and machines that are likely to generate electrical noise Figure 7 and Figure 8 illustrate the connections to a computer and KVM switch respectively...

Page 19: ...Installation Connecting the System User Guide 17 Figure 8 IP Control Connections to a KVM Switch...

Page 20: ...n SSL certificate 2 Upgrade firmware 3 Restore factory settings 3 1 Boot Up Process By default IP Control boots with an automatically assigned IP address from a DHCP Dynamic Host Configuration Protoco...

Page 21: ...more than one IP Control to the same network If there is no DHCP server or you want to use static IP addresses connect the IP Control units one at a time and change the static IP address of each unit...

Page 22: ...s with the Device tab open guration Interface Only one Administrator at a time can log onto the Web configuration interface An idle timeout of 30 minutes terminates the session Before logging on the f...

Page 23: ...to go into effect 3 2 1 Web Configuration Interface Tabs The following table summarizes the Web configuration interface tabs Tab Description Device For configuration of the device settings IP address...

Page 24: ...tings 3 3 1 Configuring Device ID Settings You can assign a name to the IP Control device and select a TCP port The default device name consists of the letter D followed by the 6 digit device number D...

Page 25: ...ce name will appear on the DHCP server s interface making it easy to locate the device IP address do one of the following address assignment Select the Enable DHCP checkbox to enable a DHCP server tha...

Page 26: ...recommended to type the Manager IP Address if the IP Control resides on the same network segment as the Centralized Management Manager Configuring Network SNMP Settings You can activate SNMP logging...

Page 27: ...name even if other characters are added The special characters and cannot be used for either the user name or password The User Name and Password parameters depend on the security level chosen see Se...

Page 28: ...rameters You cannot delete an Administrator who is logged onto the system Figure 14 select User s to delete Select a group of Users by selecting the first User in the group pressing the Shift button a...

Page 29: ...e new password in ox confirm the new password You cannot change the password of an Administrator who is currently logged on User page opens with the user information changed accordingly Configuring th...

Page 30: ...listed in the Manufacturer Model dropdown lists download the correct Switch Definition file as described in Section 3 6 1 The servers that can potentially be connected to the selected KVM switch appe...

Page 31: ...e server otherwise it displays 0 hange the name of a connected server highlight the current server UNUSED see Figure 19 are not connected to the KVM Switch and their names cannot be changed You can on...

Page 32: ...erial Remote Power Switch RPS or POC is connected to the Serial respectively from the Assign to dropdown list All other parameters are then grayed out See the RPS or POC Installation Guide for further...

Page 33: ...period specified in attempts within select for period to block the account for a specified period of or a total block High security password policy checkbox to enable the high security password polic...

Page 34: ...Each Private Key file is generated with a 5 Click Install The SSL Certificate is installed Additional Configuration Operations type the current date Day Month and Year type the current time Hour Minut...

Page 35: ...Additional Configuratio Save the changes and restart the system by clicking the button button Upgrading Firmware pgrade the IP Control firmware to take advantage of new features Download the firmware...

Page 36: ...djustments RS232 settings The network settings remain intact For more information to the firmware release notes Restoring Factory Settings You can restore the IP Control unit to its factory settings T...

Page 37: ...Saving Changes and Logging Out Once you have completed configuration changes you must save them hanges to the SSL Certificate pages require saving and restarting Saving the configuration changes after...

Page 38: ...opens To log off 1 In the screen toolbar click the The Configuration screen is closed and the Figure 29 Device Rebooting Progress Box Figure 30 Logon Page after Rebooting name and Password and click...

Page 39: ...ontrol must be fully configured You can perform the following from the remote session play hide the toolbar Set the session profile Display the session in full screen mode Verify Remote Presence Solut...

Page 40: ...ser and Password type the default Administrator name and password admin and access respectively both lower case 5 Click Enter The screen of the target server or the currently selected server on the KV...

Page 41: ...uence record a new custom key edit an existing key sequence and delete a key sequence Mouse button Pressing this button opens up a dropdown menu for performing Calibrate calibrates the speeds of the m...

Page 42: ...rs a user can prevent other users from connecting to the session see Section 4 4 step 4 This means that the user is the only one who can see the video and control the Keyboard Mouse enabling the user...

Page 43: ...ed mouse cursor select to hide the toolbar from the next connection onwards display the remote session screen in full screen mode from the next connection onwards To toggle full screen mode on and off...

Page 44: ...ter the different mode or bandwidth The mode can be set to Remote Presence Solutions Information On the toolbar click the Restore button The desktop window appears Full screen mode can also be activat...

Page 45: ...the settings to increase responsiveness utomatically adapts to the best compression and colors according to the network conditions You can choose to display more colors for more fidelity or less colo...

Page 46: ...ynamic vi s effect and the screen of the last accessed target Adjusting the Video There are three ways to adjust the video image Refreshing the video image Automatically adjusting the video image Manu...

Page 47: ...nually Adjusting Video Settings Although automatic adjustment of video generally optimizes the video view you may tune the results dvanced video adjustment options arget server video settings after au...

Page 48: ...set Phase and Scale section the starting position of each line on the displayed image the vertical starting position of the displayed image e point at which each pixel is sampled the scale resolution...

Page 49: ...on of keys that performs a that appears in the dropdown menu of the toolbar button send it to the target server to initiate its associated process For example select this three key sequence to the tar...

Page 50: ...nces 48 IP Control Figure 40 Special Key Manager 2 Click the Add Predefined button A list of existing sequences appears Figure 41 Add a Predefined Key Dialog Box 3 Select a key sequence and click OK T...

Page 51: ...rding a New Custom Key This section describes how to define a new keyboard sequence After defining the keyboard sequence you can add it to the list of keyboard sequences that can be accessed directly...

Page 52: ...of the pressed keys appear in the provided area The key sequence definition is updated in the system Deleting Key Sequence s You can delete a single or multiple key sequences from the system To delete...

Page 53: ...ngs on the target server have been changed or when the target server is Windows XP 2003 Server 7 2008 Server Linux SUN Solaris you must synchronize the mouse pointers manually synchronize mouse pointe...

Page 54: ...e ever changed for the target even if they have been returned to their original state clear the Default checkbox The USB Option You can use the USB option if you have USB to PS2 conversion between IP...

Page 55: ...e is making random clicks and jumping arbitrarily around the screen These settings come into effect when IP Control resets the local mouse after the set the type of mouse that you want IP Control to e...

Page 56: ...y have a different mouse pointer speed than the client computer Calibrating automatically discovers the mouse speed of the target server and aligns calibration when the target server operating system...

Page 57: ...actory defaults from Safe mode see Section 3 10 3 on page 34 on how to restore factory settings from the Web interface Restore the device firmware If during a firmware update there is a power failure...

Page 58: ...appears While powering up IP Control press and hold down the Go Local button on the for three to four seconds afe mode the unit finishes booting one to two minutes the IP address of the IP Control un...

Page 59: ...tore all IP Control settings to their default values To restore factory defaults menu see Figure 49 click Restore Factory Settings Figure 50 Warning appears Figure 51 Additional Warning re restored Wh...

Page 60: ...bleshooting Safe Mode Restoring the Device Firmware 58 IP Control The firmware upgrades When the process finishes the following figure appears Figure 53 Update Succeeded 3 Click Reboot to restart the...

Page 61: ...be higher than ontarget server Video and mouse synchronization Both auto and manual modes Security SSL high grade 256 bit AES encryption Connections Ethernet RJ45 10 100 Mbit sec autosensing Serial R...

Page 62: ...7 Video Resolution and Refresh Rates Hz 56 60 65 66 70 72 73 75 76 85 86 640x480 x x x x x x 720x400 x x 800x600 x x x x x x 1024x768 x x x x x x x 1152x864 x 1152x900 x x 1280x720 x 1280x768 x x 1280...

Page 63: ...201204188 933203_EN...

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