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Message
General Cause
Corrective Action
Can not find file or
credentials are incorrect
Does not connect to
Wi-Fi
®
network
Check or insert the “credential file” on USB thumb drive.
See
Network scan timeout
No 2.4 GHz network(s)
within range
Go within range of a 2.4 GHz wireless network
and try again.
Cannot find file
(networkname.config)
No USB thumb drive inserted
or USB thumb drive is not
properly formatted,
or proper config file
not present on drive
Ensure proper config file is located on FAT32 formatted
USB thumb drive and try again. See
to create a config file.
Invalid Config
(networkname.config
line #)
Config file not correct
See
Network scan timeout
No 2.4 GHz network(s)
within range
Go within range of a 2.4 GHz wireless network and
try again.
WIFI Config (networkname.
config) missing paraphrase
Config file not correct
Recreate config file. See
Wrong or missing update
file on USB thumb drive
No USB thumb drive
inserted, drive is not properly
formatted,
or corrupt update file on drive
Ensure proper update file is located on FAT32 formatted USB
thumb drive and try again. See
p .8 .
Software update failed
Corrupt update file on drive
Ensure proper update file is located on FAT32 formatted USB
thumb drive and try again. See
p .8 .
Software update blocked
on battery low
Insufficient battery to
perform update
Recharge Scepter™ 3.0 and try again.
File(s) did not print
Printer malfunction
or not connecting to printer
or Low Battery
Confirm printer is on, and there is no paper jam.
See
to establish
new printer connection.
Confirm WiFi
®
signal is on, WiFi
®
icon should be visible
to establish a new
network connection.
Recharge Scepter™ 3.0 and try again.
Connection was
unsuccessful
Printer not ready
Printer spooling
unsuccessful
Printer Scan timeout
Printing unsuccessful...
Make sure printer is on
and within range
Self test failed results
Scepter™ 3.0 malfunction
Replace sensor and retry.
If unsuccessful, contact Tech Service.
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