4.
WARRANTY CONDITIONS AND STATEMENTS
4.1
DECLARATION OF CONFORMITY
Brand:
mControl
Product Name:
HT500 SET
Product Type:
Smart Room Thermostat
The product is connected wirelessly at 2.4 Ghz internet and periodically shares the temperature and status information with the server
on the internet.
Compatible Directives:
Radio and Telecommunication Terminal Equipment Regulation 2014/53/EU (R&TTE/RED EN 301 489-1 V2.1.1:2017, EN 300 220-
1 V3.1.1:2017, EN 301 489-3 V2.1.1:2017, EN 300 220-2 V3.1.1:2017, EN 62479: 2010, EN 60730-2-9:2010, EN 60730-1:2011)
Electromagnetic Compatibility Regulation 2014/30/EU (EMC EN 61000-6-3: 2007 + A1:
2011, EN 61000-6-1: 2007
Low Voltage Directive 2014/35/EU (LVD EN 60730-2-9:2010, EN 60730-1:2011)
4.2
WARRANTY CONDITIONS
1. Warranty starts at the delivery date of devices and equpments and warranted against manufacturing defect for 2 years.
2. Devices and equipments are delivered to customers in operation. Mounting and other connections will be additional fee for
service.
3. Devices will maintenance and repair in our factory and should send by contracted transportation company. For out services,
transportation and accommodation of service personnel are covered by customers. Overtime is added on service charge and
is received as cash proceeds.
4. Maintenance of devices and equipments will be in our factory. For device maintenance, the round travel fares are covered by
customers.
5. If devices are malfunction in warranty duration, devices will be inspected in our factory to find out whose responsibility
(manufacturer or customer) and will announce to user by report.
6. Devices, which malfunctioned in warranty duration and found out it is responsibility of manufacturer, customer can demand
new product or repair which all costs will fulfilled by manufacturer regarding to cost is not higher than device.
7. After inspection of malfunction and detected that, it is customer's fault, repair cost of the device which still in warranty duration
will be customer's responsibility.
8. Customers should be aware of damages (if there is any) of product and warn manufacturer since the day warranty duration
starts. If customer do not warn manufacturer with knowledge of damage, customer lose the rights of article 6.
9. Devices and equipments should be used as specified in User's Manual if not used as specified, products are out of warranty.
10. If products damaged, scratched or cracked by customer. The products will be out of warranty conditions.
11. Damages/Malfunctions because of using other brand' s and model' s devices and equipments without knowledge of
manufacturer are out of warranty.
12. The arising depredation owing to working in humid and acidic places and result of rusting, oxidation is out of warranty.
13. The transport damage is out of warranty. Customers can take a transportation insurance.
14. Damages by virtue of grid voltage are out of warranty.
15. Damages because of force majeure like flood, earthquake, fire etc. are out of warranty.
16. All parts of the product are under warranty of our company.
17. If product breaks down and gets fixed in warranty duration, duration of maintenance adds to the warranty duration. Products
repairment can't exceed 20 work days. This duration starts when the product's problems are reported to the seller, agency,
producer or the importer if there is no service station. Consumer can report the problem by; fax, e-mail, registered and reply
paid letter or a similar way. If a conflict happens, the consumer has the responsibility of proofing it. If the problem can't be
solved more than 10 days the producer or importer has to supply a similar device until end of the reparation. If the product
breaks down because of material, label or mounting faults in the warranty duration, firm won't demand label costs, changing
parts or any other kind of charge for repairment.
18. Despite consumers rights of maintenance;
a. If the product breaks down for 4 times in a year or 6 times in warranty duration and these problems effects main
purpose of the product. (starting from delivery time during warranty.),
b. Exceeding the maximum repairing term,
c.
In the case of not existing service station, determining that repairment is not possible with the report compiled by
respectively service station's seller, dealer, agency, legation, importer or manufacturer.
19.
Warranty document should be kept by customer until warranty duration is finished. If warranty is lost there will be no
replacement. All maintance and repair cost is responsibility of customer in case of warranty document lost.