Miele WWR860 Operating Instructions Manual Download Page 76

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Problem solving guide

Messages or faults with the TwinDos system

Problem

Possible cause and remedy



Only a few more
washes possible.
Please order new
detergent for
compartment .

The detergent in the cartridge is running low. There
are between 4 and 8 wash cycles remaining.



Order a new cartridge.



“TwinDos”  is
empty. Check the
wash result.

The cartridge is empty.



Replace the cartridge.



Check whether the laundry is clean. If it is not,
there may not have been enough detergent.
Wash the items again if necessary.



Use “TwinDos” or
carry out “TwinDos”
Maintenance in the
“Maintenance”
menu. See the
operating instruction
manual for more
information.

TwinDos or automatic dispensing via compartment



and/or



has not been used for a long time.



Use TwinDos for one of your next loads.



Carry out the TwinDos maintenance programme as
described in “Cleaning and care - TwinDos
maintenance”.



“TwinDos”
Maintenance for
compartment 
must be started in
the “Maintenance”
menu. See the
operating instruction
manual for more
information.

TwinDos or automatic dispensing via compartment



and/or



has not been used for a long time. It is

possible that detergent has dried inside the hoses.



Carry out the TwinDos maintenance programme

immediately

as described in “Cleaning and care -

TwinDos maintenance”.

The messages shown on this page are examples. They may differ depending on
whether they refer to compartment





The messages will appear at the end of the programme and when the washing
machine is switched on and need to be confirmed with the

sensor.

Summary of Contents for WWR860

Page 1: ...ng instructions Washing machine To avoid the risk of accidents or damage to the appliance it is essential to read these instructions before it is installed and used for the first time en AU NZ M Nr 11 624 161 ...

Page 2: ...clock format 22 4 Removing the transit bars 22 5 Commissioning TwinDos 23 6 Starting the calibration programme 26 Washing environmentally and economically 27 Hygiene in the washing machine 27 Feedback 28 1 Preparing the laundry 29 2 Selecting a programme 30 3 Selecting programme settings 31 4 Loading the washing machine 33 5 Adding detergent 34 TwinDos 34 TwinDos 34 Detergent dispenser drawer 36 C...

Page 3: ...e 59 Changing the programme safety lock 59 Interrupting a programme 59 Cancelling a programme 59 Favourite programmes 60 Washing assistant 61 Timer 62 SmartStart 63 Detergent 64 The correct detergent 64 Detergent dispensing aids 64 Fabric softeners and liquid starch 64 Miele detergents 66 Cleaning and care 68 External casing and fascia panel 68 Cleaning the detergent dispenser drawer 68 Cleaning t...

Page 4: ... Optional accessories 84 Warranty 84 Installation 85 Front view 85 Rear view 86 Installation surface 87 Transporting the washing machine to its installation site 87 Removing the transit bars 88 Fitting the transit bars 90 Levelling the machine 91 Screwing out and adjusting the feet 91 Installing under a continuous worktop 92 Washer and dryer stack 92 The Miele water protection system 93 Connection...

Page 5: ...crease 105 Network 106 Miele home 106 SmartGrid 107 Remote control 107 RemoteUpdate 108 Appliance parameters 109 Water intake 109 Legal information 109 Copyright and licences for operating and control software 109 Copyright and licences for the communication module 110 Installation requirements 111 Low water pressure 111 Suds cooling 111 Temperature reduction 111 Detergents and care products 112 D...

Page 6: ...lectrical and electronic appliances often contain valuable materials They also contain specific materials compounds and components which were essential for their correct function and safety These could be hazardous to human health and to the environment if disposed of with your domestic waste or if handled incorrectly Please do not therefore dispose of your old appliance with your household waste ...

Page 7: ...ons in a safe place and pass them on to any future owner Correct application This washing machine is designed for domestic use and for use in similar environments by guests in hotel or motel rooms bed breakfasts and other typical living quarters This does not include common shared facilities or commercial facilities within hotels motels or bed breakfasts The washing machine is not suitable for out...

Page 8: ...ge Do not install or use a damaged machine Before connecting the washing machine ensure that the connection data on the data plate fuse rating voltage and frequency matches the mains electricity supply If in any doubt consult a qualified electrician Temporary or permanent operation with a self sufficient or non mains synchronous energy supply system e g isolated networks back up systems is possibl...

Page 9: ...equired safety of the machine fire hazard due to the risk of overheating Faulty components must only be replaced by genuine Miele spare parts Miele can only guarantee the safety of the appliance when Miele replacement parts are used The electrical socket must be easily accessible after installation so that the machine can be disconnected from the electricity supply if necessary Unauthorised repair...

Page 10: ...re further use and repaired if necessary The water flow pressure must be at least 100 kPa and must not exceed 1000 kPa This washing machine must not be installed and operated in mobile installations e g on a ship Do not make any alterations to the machine unless authorised to do so by Miele This washing machine is supplied with a special lamp to cope with particular conditions e g temperature mois...

Page 11: ...hooking the drain hose into a laundry washtub check that the water can drain off quickly enough to prevent the laundry tub from overflowing Make sure the drain hose is secure so that the force of the water flowing out of the hose does not dislodge it Take care to ensure that foreign objects e g nails pins coins paper clips do not find their way into the machine with the laundry These may damage co...

Page 12: ...s may result in damage to component parts and create toxic fumes Such agents also pose a fire and explosion hazard Do not use solvent based cleaning agents e g those containing benzine to clean the external surfaces of the machine They can cause damage to plastic surfaces Only use dyes specified by the manufacturer as being suitable for use in a domestic washing machine Always observe the manufact...

Page 13: ... of a Miele washing machine using the appropriate stacking kit available as an optional accessory Please make sure you order the correct one for the Miele washing machine and Miele tumble dryer Miele will guarantee to supply functional spare parts for a minimum of 10 years and up to 15 years following the discontinuation of your washing machine Miele cannot be held liable for damage caused by non ...

Page 14: ...ce the programme has started d Optical interface For service technicians e sensor For switching the washing machine on and off To save energy the washing machine will switch off automatically This occurs 15 minutes after the end of the programme Anti crease phase or after being switched on if no further selection is made Touch display and sensor controls The and Start Stop sensors and the sensors ...

Page 15: ...chine is connected to a network Programmes You can select various wash programmes Favourites You can save up to 12 of your own customised wash programmes see Favourite programmes MobileStart With MobileStart you can operate your washing machine remotely with the Miele App The Remote control setting must be switched on Touch the MobileStart sensor control and follow the instructions in the display ...

Page 16: ... To select a wash programme touch a programme name The display will change to the standard display for that programme Extras menu multiple selection 11 02 Quick Water plus Extra rinse Extras OK SingleWash You can scroll to the right or the left by swiping your finger across the screen Place your finger on the touch display and swipe it in the direction you want The orange bar under the pictures sh...

Page 17: ...required direction Remove your finger when the programme reaches the new location The programme has moved Setting numerical values You can set numerical values in some menus 12 00 11 59 10 58 13 01 14 02 Clock display OK Enter the numbers by swiping upwards or downwards Place your finger on the number that you want to change and move your finger in the desired direction Touch the OK sensor to acce...

Page 18: ... Save rpm Touch the top edge of the screen in the middle and drag down with your finger Help display Help appears along the bottom line of the display in the main menu and the Programmes menu Touch the Help sensor to display the text Touch the Close sensor to return to the previous screen Exiting a menu Touch the sensor to return to the previous screen Entries selected before this which have not b...

Page 19: ...Removing the protective foil and advertising stickers Remove the protective foil from the door if present any advertising stickers from the front and the lid Please do not remove any labels e g the data plate which are visible when you open the door Remove the detergent cartridges and the drain hose elbow from the drum Two detergent cartridges for automatic detergent dispensing and an elbow piece ...

Page 20: ...Wi Fi network will increase energy consumption even when the washing machine is switched off Before installing the washing machine in its final location ensure the signal strength is sufficient for your Wi Fi network Availability of the Wi Fi connection The Wi Fi connection shares a frequency range with other appliances including microwave ovens and remote control toys This may result in sporadic ...

Page 21: ...he right until the language you want appears Touch the sensor for the language you want The selected language will be highlighted in orange and the display will change to the menu for setting up Miele home 2 Setting up Miele home Skip Continue Set up Miele home To set up Miele home now touch the Continue sensor Useful tip To postpone setup until later touch the Skip sensor The following message wi...

Page 22: ... finger on the number that you want to change and move your finger in the desired direction Confirm with the OK sensor 4 Removing the transit bars Damage resulting from failure to remove the transit bars Failure to remove the transit bars can result in damage to the washing machine and to adjacent cabinetry or appliances Remove the transit bars as described in Installation Touch the OK sensor to c...

Page 23: ...etergents is similar No agent Agent for comp Miele UltraPhase 1 Universal detergent Colour detergent Delicates detergent Delicates Woollens OK 11 02 Touch the Miele UltraPhase 1 sensor The following message will appear in the display Please enter the dosing recommendation of your detergent for a wash with normal soiling Take note of your water hardness level The dispensing quantity for UltraPhase ...

Page 24: ... foil from the detergent cartridge Open the access panel for TwinDos Push the UltraPhase 1 detergent cartridge into compartment 1 until it locks into position The following message will appear in the display Now enter the settings for UltraPhase 2 ...

Page 25: ...6 ml Hardness level II 45 ml Hardness level III 54 ml The following appears in the display Insert container Remove the foil from the detergent cartridge Push the UltraPhase 2 detergent cartridge into compartment 2 until it locks into position When the cartridge is pushed in the display message switches to TwinDos is set up Changes can be made in Settings TwinDos Confirm with the OK sensor Close th...

Page 26: ... display for the Cottons programme 11 02 90 C 1600 1 57 Cottons h Overview Temperature Spin speed TwinDos Extras not selected Whites Timer Save rpm Touch the Start Stop sensor The calibration programme is started It will take approximately 2 hours At the end of the programme the following message will appear in the display Set up completed Take hold of the door and pull it open Useful tip For safe...

Page 27: ...y soiled loads Modern detergents make it possible to wash at lower temperatures e g 20 C Using lower temperature settings will save energy Use the hot water connection to save energy Hygiene in the washing machine Washing at low temperatures and or using liquid detergents can cause bacteria and odours to build up in the washing machine Miele therefore recommends cleaning the washing machine once e...

Page 28: ...ion levels will be displayed as a bar chart on the right hand side The more bars visible the higher the energy or water consumption The estimate will vary depending on the wash programme temperature and any Extras selected 2 Actual consumption You can view the actual amount of energy and water used by a programme both during and at the end of the programme The costs can also be displayed See Setti...

Page 29: ...eful tip Please refer to the Miele website or Miele mobile App for more information on stain removal Damage due to solvent based cleaning agents Cleaning agents containing benzine stain remover etc can damage plastic parts When pre treating garments make sure that any plastic parts e g buttons do not come into contact with cleaning agent Risk of explosion due to solvent based cleaning agents If so...

Page 30: ...ar in the display Selecting a programme Touch the Programmes sensor 11 02 2 39 3 19 1 59 1 09 h h h h Cottons Delicates Minimum iron Programmes Help ECO 40 60 Scroll to the right of the display until the programme you want appears Touch the sensor for that programme The display will change to show the Overview menu 11 02 40 C 1600 2 39 Cottons h Overview Temperature Spin speed TwinDos Extras not s...

Page 31: ...ing is automatically activated for all programmes in which dispensing is possible 1 Switch TwinDos on or off Touch the TwinDos sensor and select Off or On 2 Select the detergent When using Miele s 2 phase system you must set the colour of the laundry Select Whites for loads of white items or Colours for loads containing coloured items If you are using a different type of detergent this must be sel...

Page 32: ...r in the display Select the type of capsule you want CapDosing is now active The display will change to show the Overview menu See 5 Adding detergent CapDosing for more information Selecting stains In order to clean stained laundry more effectively you can choose from a list of various types of stains The wash programme will then adapt to the type of stain selected Touch the Stains sensor Select t...

Page 33: ...wever do not overload as this reduces cleaning efficiency and causes creasing Unfold the laundry and load loosely in the drum Mixing both large and small items gives better wash results and also helps distribute the load evenly during spinning Useful tip The maximum load for the programme selected will appear in the pull down menu Closing the door Make sure that no items are caught between the doo...

Page 34: ...e to order from Miele or via the internet at shop miele com see the end of this booklet for details Activating TwinDos dispensing TwinDos dispensing is automatically activated for all programmes in which dispensing is possible Useful tip The detergent dispensing quantities are preset If too much foam builds up the dispensing quantity can be reduced via the Settings Programme sequence TwinDos menu ...

Page 35: ...ter will be adjusted to suit the selected level of soiling Some programmes will not let you set the level of soiling These programmes are designed for lightly soiled laundry only Replacing detergent cartridges Make sure the washing machine is switched on before replacing a detergent cartridge This will ensure that the counter is set to 0 and the fill level indicator is correct Switch on the washin...

Page 36: ...e total recommended amount as follows add to compartment and to compartment Detergent for the main wash and soaking Fabric softener liquid starch or capsules See Detergent for further information Adding fabric softener Add fabric softener or liquid starch to the compartment Do not exceed the maximum level mark It will be automatically dispensed in the final rinse At the end of the programme a smal...

Page 37: ... from the laundry limescale deposits on the heater elements Too much detergent results in poor wash rinse and spin results a higher water consumption as an extra rinse cycle is automatically activated a greater burden on the environment Using liquid detergent with a pre wash Liquid detergent cannot be used for the main wash if the pre wash has been selected Use TwinDos dispensing if you are activa...

Page 38: ...setting selected the detergent additive or fabric care agent will be dispensed via the capsule Each capsule contains the correct amount for one wash cycle Capsules are available to order from Miele or from the Miele online shop see the end of this booklet for contact details Capsules pose a health risk The ingredients of capsules can be hazardous to health if they are swallowed or come into contac...

Page 39: ...it from the drawer before it is used In this case dispose of the capsule and do not re use it The wash programme will dispense the contents of the capsule at the correct time Water intake to the compartment is solely via the capsule No additional fabric softener may be added to the compartment when using a capsule Remove the empty capsule at the end of the programme For technical reasons a small a...

Page 40: ...ngs After 10 minutes the indicators will dim The Start Stop sensor flashes slowly You can reactivate the indicators To do this touch the Start Stop sensor this does not have any effect on a running programme Adding laundry during a programme sequence AddLoad Laundry can be added or removed until shortly before the end of the programme Touch the Add laundry sensor The following appears in the displ...

Page 41: ...or become discoloured themselves Check that all items have been removed from the drum Check the folds in the door seal for any small articles e g buttons which might be lodged there Useful tip For safety reasons close the door when the washing machine is not in use Otherwise there is a danger of objects being placed inadvertently in the drum If these remain unnoticed and were washed in the next lo...

Page 42: ...dicated in the table Programme rpm Cottons 1600 ECO 40 60 1600 Minimum iron 1200 Delicates 900 QuickPowerWash 1600 Automatic plus 1400 Woollens 1200 Silks 600 Express 20 1200 Shirts 900 Denim 900 Dark garments 1200 Sportswear 1200 Trainers 600 Outerwear 800 Proofing 1000 Down filled items 1200 Down duvets 1200 Pillows 1200 Cottons hygiene 1600 Curtains 600 First wash 1200 Separate rinse 1600 Starc...

Page 43: ... sensor Select the desired spin speed Start the final spin with the Start Stop sensor Ending a programme without a spin cycle Touch the Change spin speed sensor Select Spin speed 0 rpm no spin Touch the Start Stop sensor Rinse and interim spin There is a spin cycle after the main wash and between the rinses A reduction in the final spin speed will also reduce the interim spin speed Omitting interi...

Page 44: ...at creases easily Delicates Cold to 40 C Max load 3 0 kg Items Delicate garments made from synthetic fibre mixed fibre rayon and viscose Notes For items which crease easily deselect the spin QuickPowerWash 40 C 60 C Max load 4 0 kg Items Moderately soiled garments which are also suitable for washing in the Cottons programme Notes A special saturation process and wash rhythm ensure that the laundry...

Page 45: ...n garments that have hardly been worn or are only very lightly soiled Notes The Quick Extra is activated automatically Shirts Cold to 60 C Max load 1 0 kg 2 0 kg Items Shirts and blouses made of cotton and mixed fibre Notes Pre treat collars and cuffs if necessary Wash silk shirts and blouses in the Silks programme If the preset Pre ironing Extra is switched off the maximum load capacity is increa...

Page 46: ...Items Sport shoes only not leather shoes Notes Observe the instructions on the care label Brush coarse soiling off before washing Close Velcro fasteners Do not use fabric softener Use the drying basket for tumble drying Outerwear Cold to 40 C Max load 2 5 kg Items Performance outerwear e g jackets and trousers made from membrane fabric such as Gore Tex SYMPATEX WINDSTOPPER etc Notes Close any zips...

Page 47: ...bags pillows and other down filled items Notes Remove air from the items before washing to prevent an excessive build up of foam To do this either push the items into a narrow laundry bag to compress them or tie the items together with a washable strap Observe the instructions on the care label Down duvets Cold to 60 C Max load 2 5 kg 1 down duvet 2 20 m x 2 00 m Items Quilts duvets and pillows wi...

Page 48: ...e removal of viruses and bacteria in combination with the AllergoWash Extra and detergent dispensing via TwinDos with UltraPhase 1 and 2 Tested and confirmed by Albstadt Sigmaringen University Temperature holding times are longer than in the Cottons programme Observe the instructions on the care label Curtains Cold to 40 C Max load 2 0 kg Items Curtains including net curtains specified as machine ...

Page 49: ... Items Cottons linens or cotton mix fabrics e g table linen towelling underwear T shirts etc Notes With the actual wash temperature reached will be lower than 60 C although the wash performance is the same as with the standard Cottons 60 C programme Cottons Max load 9 0 kg Items Normally soiled cotton garments Notes These settings are the most efficient in terms of energy and water consumption for...

Page 50: ...eratures there is a danger of a build up of bacteria in the washing machine Cleaning the washing machine will significantly reduce bacteria mould and biofilm and prevent the build up of unpleasant odours Notes Optimum results can be achieved by using Miele s IntenseClean washing machine cleaner Alternatively a universal powder detergent can be used Dispense the washing machine cleaner or universal...

Page 51: ...el symbols Cottons Minimum iron Delicates Woollens Silks Express 20 Automatic plus Drying Normal temperature Low temperature Do not tumble dry Ironing Approx 200 C Approx 150 C Approx 110 C Ironing with steam can cause irreversible damage Ironing prohibited Professional cleaning Dry clean only The letters indicate the type of cleaning agent required Wet cleaning Dry cleaning prohibited Bleaching A...

Page 52: ...ote the following advice Use liquid detergent Reduce the dosage to a maximum of 50 of the amount quoted for a load Pre ironing In order to reduce creasing the laundry undergoes a smoothing process at the end of the programme For optimal smoothing reduce the maximum load by 50 Follow the instructions in the display Small loads achieve a better result The garments must be suitable for drying in a tu...

Page 53: ...uration are reduced Lightly soiled fabrics are washed more gently Extra quiet This option reduces noise levels during the wash programme Use this if you want to wash during quiet periods for instance when children are sleeping The final spin is automatically reduced to Rinse hold The programme duration is increased Rinse hold The laundry is not spun after the final rinse and remains in the rinse w...

Page 54: ... ironing Cottons ECO 40 60 Minimum iron Delicates QuickPowerWash Automatic plus Woollens Silks Express 20 Shirts Denim Dark garments Sportswear Trainers Outerwear Proofing Down filled items Down duvets Pillows Cottons hygiene Curtains First wash Separate rinse Starch Cottons ...

Page 55: ...Wash programme chart Extras 55 Pre wash Soak Intensive AllergoWash Extra gentle Extra quiet Rinse hold can be selected activated automatically cannot be selected ...

Page 56: ...icates 2 4 2 3 QuickPowerWash 2 Automatic plus 2 4 2 3 Woollens 2 Silks 2 Express 20 1 Shirts 3 4 3 Denim 2 4 2 3 Dark garments 3 5 2 3 Sportswear 2 3 3 Trainers 2 Outerwear 3 4 3 Proofing 1 Down filled items 4 3 4 3 Down duvets 3 4 3 Pillows 4 3 4 3 Cottons hygiene 3 5 2 3 Curtains 3 4 3 First wash 2 3 3 Separate rinse 2 Starch Cottons 2 5 2 3 ...

Page 57: ...in the programme sequence Anti crease At the end of the programme the drum continues to turn at intervals for up to 30 minutes to help prevent creasing Exception There is no anti crease phase in the Woollens and Silks programmes The door can be opened at any time during the anti crease phase 1 If a temperature of 60 C or higher is selected two rinses are carried out If a temperature of less than 6...

Page 58: ...s the amount of energy used Activation PowerWash is activated automatically in the programmes listed above PowerWash is deactivated if The selected final spin speed is less than 600 rpm CapDosing has been selected for the main wash The wash temperature is higher than 60 C Extras such as Pre wash or Water plus have been selected A large load is being washed in the Cottons programme Special features...

Page 59: ...r inside the drum Interrupting a programme Switch the washing machine off with the sensor Switch the washing machine back on with the sensor to continue with the same programme Cancelling a programme You can cancel a programme at any time after it has started Touch the Start Stop sensor The following will appear in the display Cancel the programme Select Yes The following will appear in the displa...

Page 60: ...en selected as a Favourite programme before you start it Before the programme starts touch the Save sensor Enter a name If 12 Favourites have already been saved the Create or Save sensor will not be visible Delete an existing Favourite if you wish to create a new one Entering a name It is best to select short memorable names Touch the letters or characters you want Confirm with the Save sensor The...

Page 61: ... sensor for your item of laundry The item selected will be highlighted orange You can select several items With some items helpful information will also appear in the display when they are selected Confirm with the OK sensor Follow the instructions in the display A summary of the selected parameters will then appear in the display Confirm with the OK sensor or select Change if you would like to ma...

Page 62: ...specified time and confirm with the OK sensor Deleting the Timer The selected time for the Timer can be deleted before the programme starts Touch the or sensor The selected time for the Timer appears in the display Touch the Delete sensor Confirm with the OK sensor The selected time for the Timer is now deleted Starting the Timer Touch the Start Stop sensor The door will lock and the time the prog...

Page 63: ...efined period the washing machine starts the wash programme Setting the timeframe If you have activated the SmartGrid function in Settings SmartStart by or SmartFinish by will appear in the display instead of Start at or Finish at when you touch the Timer sensor see Settings SmartGrid The procedure for setting this is the same as for setting the time for Delay start Now set the time you want and c...

Page 64: ...of waste packaging Fabric softeners and liquid starch Fabric softeners make garments soft to handle and help prevent static cling when tumble drying Fabric shapers are synthetic starches and give an even stiffer hold Starch stiffens and gives body to items of laundry e g shirts tablecloths and bed linen Adding fabric softener or liquid starch separately Prepare the starch in accordance with the ma...

Page 65: ...ue to colour run dye removers Colour run and dye removers can cause corrosion in the washing machine Do not use colour run or dye removers in this washing machine Dyes suitable for use in domestic washing machines can be used However please note that the salt used in the dyeing process can cause corrosion to stainless steel components in the machine if you use dye frequently Always observe the man...

Page 66: ...e UltraPhase 1 and 2 Miele capsules Cottons ECO 40 60 Minimum iron Delicates QuickPowerWash Automatic plus Woollens Silks Express 20 Shirts Denim Dark garments Sportswear Trainers Outerwear Down filled items Down duvets Pillows Cottons hygiene Curtains First wash Separate rinse Cottons recommended Specialist detergents e g WoolCare not recommended Fabric care e g fabric softener Additive e g boost...

Page 67: ... Special detergent Cottons ECO 40 60 Minimum iron Delicates QuickPowerWash Automatic plus Woollens Silks Express 20 1 Shirts Denim 1 Dark garments 1 Sportswear Trainers Outerwear Down filled items 1 Down duvets 1 Pillows 1 Curtains 2 First wash Clean machine 2 Cottons recommended 1 Liquid detergent not recommended 2 Powder detergent ...

Page 68: ...ning agent following the manufacturer s instructions on the packaging Damage caused by cleaning agents Solvent based cleaning agents abrasive cleaners glass cleaners or multi purpose cleaning agents can cause damage to plastic surfaces and other parts Do not use any of these cleaning agents Cleaning the detergent dispenser drawer Washing at low temperatures and the use of liquid detergent can lead...

Page 69: ... the siphon from the compartment and clean under warm running water Clean the siphon tube in the same way 2 Refit the siphon Clean the fabric softener channel using a brush and warm water Cleaning the detergent dispenser drawer housing Use a bottle brush to remove detergent residues and limescale from the jets inside the detergent dispenser drawer compartment Replace the detergent dispenser drawer...

Page 70: ...an the system you either need a TwinDosCare cleaning cartridge or a TwinDos refill cartridge both of which are available to purchase from shop miele com The washing machine has a cleaning programme for the TwinDos system Running the cleaning programme will clean the hoses inside the washing machine Starting the maintenance programme Switch on the washing machine Scroll to the second page in the ma...

Page 71: ...upply First turn off the tap Unscrew the inlet hose from the tap Remove the rubber seal 1 from the recess Using pointed pliers take hold of the plastic filter bar 2 and remove it Clean the filter and the seal Put the filter and seal back in the reverse order and reconnect the hose Turn on the tap and check the connection is watertight If water drips out tighten the connection Never forget to put t...

Page 72: ...The control panel remains dark There is no power to the machine Check whether the mains plug is plugged in and switched on Check whether the circuit breaker has tripped The washing machine has switched off automatically to save energy Switch the machine back on You are asked to enter a code Access via a code has been activated Enter the code and confirm the entry Deactivate the code if you do not ...

Page 73: ... water pressure The filter in the water inlet is blocked Clean the filter Fault F If restart fails call Miele There is a fault Disconnect the washing machine from the mains electricity supply either by switching it off at the wall socket and withdrawing the plug or by disconnecting it at the circuit breaker Wait at least 2 minutes before reconnecting the washing machine to the mains electricity su...

Page 74: ... the Clean machine programme A wash programme using a temperature above 60 C has not been run for a long time In order to prevent bacteria and unpleasant odours building up in the machine run the Clean machine programme using Miele IntenseClean or powder detergent Check hot water intake The water inlet for hot water is blocked or turned off The programme was carried out using cold water Check whet...

Page 75: ...start the programme after cleaning If the fault message appears again contact Miele The washing machine can still be used but with reduced functionality Align the machine Laundry not properly spun The Pre ironing Extra which runs at the end of the programme could not be carried out properly Check whether the washing machine is aligned correctly as described in Installation Levelling the machine Ch...

Page 76: ...c dispensing via compartment and or has not been used for a long time Use TwinDos for one of your next loads Carry out the TwinDos maintenance programme as described in Cleaning and care TwinDos maintenance TwinDos Maintenance for compartment must be started in the Maintenance menu See the operating instruction manual for more information TwinDos or automatic dispensing via compartment and or has ...

Page 77: ...hen reinsert it into the compartment The counter is set to 0 There are dark specks in the liquid detergent Mould has developed in the detergent Pour the liquid detergent out of the container and then clean the container thoroughly No detergent and or fabric softener was dispensed Automatic dispensing has not been activated Touch the TwinDos sensor before running the next programme Automatic dispen...

Page 78: ...ow it to dry The machine shakes during the spin cycle The machine feet are not level Level the machine and adjust the feet correctly The laundry has not been spun properly and the laundry is still wet The machine detected an imbalance during the final spin and reduced the spin speed automatically Include both large and small items in the load as this will give better distribution The pump makes st...

Page 79: ...ed up Clean the siphon see Cleaning and care Cleaning the detergent dispenser drawer At the end of the programme there is still liquid in the capsule The small pipe in the detergent dispenser drawer onto which the capsule is placed is blocked Clean the small pipe This is not a fault For technical reasons a small amount of water will remain in the capsule There is water next to the capsule in the f...

Page 80: ...s after washing The detergent contained compounds zeolites to aid water softening which are not soluble in water These have ended up on the laundry Try and brush off the residues with a soft brush once the laundry is dry Wash dark textiles using a detergent which does not contain zeolites Liquid detergents usually do not contain zeolites Use the Dark garments programme Grey greasy particles cling ...

Page 81: ...the machine is unable to drain Clean the drain filter and the drain pump as described in Opening the door in the event of a blocked drain outlet and or power cut Extra cooling appears in the display after a programme has been cancelled For safety reasons the door cannot be opened if the suds temperature is higher than 55 C Wait until the temperature in the drum has decreased and the message has go...

Page 82: ...fully allow all suds to drain off Procedure for draining the machine When removing the drain filter do not remove it completely Place a suitable container under the access panel e g a universal oven tray Slowly and carefully unscrew the filters until water runs out Be careful not to release too much water at once If the flow of water is too strong some water can seep into the machine base and acti...

Page 83: ...water damage Make sure the drain filters are securely tightened Otherwise there is a risk of water leakage during use Replace the drain filters correctly and tighten them securely Close the access panel for the drain pump Opening the door Danger of injury due to rotating drum Reaching into a moving drum is extremely dangerous Danger of injury Always make sure that the drum is stationary before rea...

Page 84: ...nd at the end of this booklet Please quote the model and serial number of your appliance when contacting Miele This information can be found on the data plate The data plate is found above the porthole glass when the door is opened Optional accessories Optional spare parts and accessories for this washing machine are available from Miele Warranty The manufacturer s warranty for this appliance is 2...

Page 85: ...es pressure proof to 7000 kPa b Electrical connection c Flexible drain hose with detachable swivel elbow d Control panel e Detergent dispenser drawer f Door g Access to filters pumps and emergency release h Access panel for TwinDos cartridges i Four height adjustable feet ...

Page 86: ... connection cable c Electrical connection d Protruding lid for holding when moving the machine e Cold water inlet hose with Waterproof system f Hot water inlet hose with Waterproof system g Safety caps for transit bars h Transport clips for inlet and drain hoses and for storing transit bars when not in use ...

Page 87: ... joists and be bolted to the joists and not only to the floorboards Check for the presence of pipes and cables first Useful tip If possible install the machine in a corner This is usually the most stable part of the floor Transporting the washing machine to its installation site Danger of injury due to unsecured lid Make sure the fixings at the back of the lid are secure They may become brittle du...

Page 88: ...he left transit bar Push the flap outwards and turn the transit bar 90 using the enclosed spanner Then pull the transit bar out Removing the right transit bar Push the flap outwards and turn the transit bar 90 using the enclosed spanner Then pull the transit bar out ...

Page 89: ...bars have been removed Press the flaps firmly shut until they click into place Securing the transit bars Secure the transit bars to the back of the washing machine Make sure that the top catch is located above the holder Risk of damage from incorrect transport The washing machine may become damaged if moved without the transit bars in place Keep the transit bars in a safe place Fit them again if t...

Page 90: ... flaps Push against the catch with a pointed object e g a narrow screwdriver The flap will open Fitting the transit bars Install the transit bars in reverse order to their removal Useful tip If you lift the drum slightly the transit bars can be pushed in more easily ...

Page 91: ...ered Using the spanner supplied turn counter nut 2 in a clockwise direction Then turn counter nut 2 together with foot 1 to unscrew Use a spirit level to check that the washing machine is standing level Hold foot 1 securely with a pipe wrench Turn counter nut 2 again using the spanner supplied until it sits firmly up against the housing Risk of damage due to incorrectly aligned washing machine The...

Page 92: ...ve the washing machine lid This washing machine with lid intact can be pushed under a worktop if there is space to do so Washer and dryer stack A Miele tumble dryer can be stacked with the washing machine The appropriate WTV stacking kit to match your tumble dryer is required All parts marked are available from Miele Please note a at least 2 cm b WTV without drawer 172 cm WTV with drawer 181 cm c ...

Page 93: ...ves provide two fold protection In the event that one of the valves is faulty the other valve will cut off the water intake Blocking the water intake at the tap means that the inlet hoses are only under pressure whilst water is being taken into the machine For the remainder of the time pressure on the inlet hoses is negligible Protection against the solenoid valves bursting The solenoid valves are...

Page 94: ...the suds container is pumped away Overflow protection If the water level exceeds a certain level the drain pump switches in and pumps the excess water away in a controlled manner Should the water level rise repeatedly in an uncontrolled way the drain pump will switch on continuously the washing machine will indicate that there is a fault and a tone will sound Drain hose The drain hose is protected...

Page 95: ...tional safety regulations The water connection pressure needs to be between 100 kPa 1 bar and 1 000 kPa 10 bar If the water pressure exceeds 1 000 kPa 10 bar a pressure reducing valve must be installed A tap with a inch threaded union is required for the connection If this is not available only a qualified plumber may connect the washing machine to the mains water supply The screw thread is subjec...

Page 96: ...hing machine will be operated with cold mains water only The other inlet hose is secured to the back of the washing machine Hot water The preferred temperature is 55 C The temperature must not exceed 60 C Consult a qualified plumber if the temperature exceeds 60 C You can heat up your water with cheaper primary energy sources e g gas solar power oil Before connecting to the mains water tap check t...

Page 97: ...red from Miele depending on country Drain hose connection options 1 Directed into a laundry trough or tub or into the sud saver pipe of a laundry trough or tub Please note Hook the hose over the edge and secure it Make sure that the water can drain away freely without hindrance Otherwise there is a risk of water overflowing or of some of the drained water being sucked back into the machine 2 Conne...

Page 98: ...mpleted If the mains connection cable is damaged it must only be replaced with a specific mains connection cable of the same type available from Miele For safety reasons such replacement may only be carried out by a suitably qualified and competent technician or by Miele These operating instructions and the data plate indicate the nominal power consumption and the appropriate fuse rating Compare t...

Page 99: ...late Consumption data See Consumption data Minimum water flow pressure 100 kPa 1 bar Maximum water flow pressure 1000 kPa 10 bar Water inlet hose length 1 60 m Drain hose length 1 50 m Mains connection cable length 2 00 m Drain pump head height max 1 00 m Drain pump length max 5 00 m LEDs Class 1 Test certifications awarded See data plate Power consumption when switched off 0 30 W Networked standb...

Page 100: ...emperature reached in main wash 2 Quick Extra activated Information for customers Consumption data can vary from the nominal values listed depending on water pressure water hardness water inlet temperature room temperature type and volume of load fluctuations in the electricity supply and any Extras selected The consumption data displayed in Feedback can vary from the consumption data listed in th...

Page 101: ...amme sequence Appliance parameters Installation requirements Select the required area Scroll through the list until the setting you want appears Touch the sensor to select the setting you require Changing a setting Change the value displayed and confirm with OK or Touch an option to select it An option which is selected will be highlighted orange The option is saved The display will then switch to...

Page 102: ... of the water used by the previous programmes Set the cost You can enter the cost for energy electricity and water Code The code prevents the washing machine being used without your knowledge Options Activate If you activate the code you have to enter a code after switching the washing machine on Otherwise it cannot be operated The factory default code is 125 Change If wished you can set a differe...

Page 103: ...hed off altogether Keypad tone The volume of the tone that sounds when a sensor is touched can also be changed It can be set to one of seven different settings or switched off altogether Display brightness The brightness of the display can be altered It can be set to one of seven different settings Units The temperature can be displayed as degrees Celsius C or Fahrenheit F The factory setting is C...

Page 104: ...rgent Colour detergent Delicates detergent Delicates Woollens Fabric softener Follow the manufacturer s instructions on dosage given on the packaging The dosage amount required for the agent being used must be set Follow the instructions in the display on how to do so Useful tip If you select No agent the respective TwinDos compartment will be deactivated Change dosage The values set for dispensin...

Page 105: ...n extend the standard pre wash time of 25 minutes in the Cottons programme Normal factory default setting 25 minute pre wash 6 min 31 minute pre wash 9 min 34 minute pre wash 12 min 37 minute pre wash Gentle action With gentle action activated drum agitation is reduced In this way lightly soiled items can be washed more gently Gentle action can be activated for the Cottons and the Minimum iron pro...

Page 106: ...ible if Miele home is activated The following values are displayed the quality of Wi Fi reception the network name the IP address Set up again visible if set up Resets the Wi Fi login network to immediately re establish a new connection Reset visible if set up The Wi Fi is switched off The Wi Fi connection will be reset to the factory default setting The network configuration should be reset whene...

Page 107: ...rol The Remote control setting available depending on country is only visible if the Miele home setting is set up and activated Once the Miele App has been installed on your mobile device you can check the status of your washing machine from anywhere and start it remotely You can also control it remotely via the MobileStart function You can switch off the Remote control setting if you do not want ...

Page 108: ...tiate installation manually Deactivate RemoteUpdate if you do not want any updates to be downloaded automatically Running a RemoteUpdate Information about the content and scope of an update is provided in the Miele App A message will appear in your washing machine display if a software update is available You can install the update immediately or postpone this until later When the washing machine ...

Page 109: ...roprietary or third party software that is not covered by open source licensing terms These items of software software components are protected by copyright The copyright powers of Miele and third parties must be respected In addition the appliance contains software components which are distributed under open source licensing terms You can access these open source components along with the associa...

Page 110: ...ties must be respected In addition the communication module contains software components which are distributed under open source licensing terms The open source components contained in the appliance along with the corresponding copyright notices copies of the licensing terms valid at the time and any further information can be accessed locally via IP using a web browser http IP address Licenses Th...

Page 111: ...down Hot suds can damage plastic drainage pipes Suds cooling takes place when a Cottons programme with a temperature of 70 C or higher is selected Suds cooling should be activated to prevent the danger of scalding if the drain hose is hooked over the edge of a sink or basin Suds cooling is deactivated as standard Temperature reduction At high altitudes water has a lower boiling point Miele recomme...

Page 112: ...ctive oxygen Excellent stain removal even at low temperatures UltraColor liquid detergent Best wash results at 20 30 40 60 C With colour protection formula for brilliant colours Excellent stain removal even at low temperatures Also available as a powder detergent Sensitive Skin powder detergent High quality detergent formulated for people with sensitive skin Contains no dyes and preservatives Most...

Page 113: ...y and breathability of downs Lanolin for effective cleaning and gentle care Feathers do not stick together and stay fluffy Caps WoolCare Woollens and delicates detergent Special care complex with wheat proteins Fibre protection technology to prevent felting Colour protection formula for gentle cleaning Caps CottonRepair Special detergent for cotton fabrics Visibly renews fabric with just one wash ...

Page 114: ... available as a convenient single use capsule Caps Booster Highly effective stain remover Enzyme technology to help remove stubborn stains Suitable for whites and colours For excellent wash results even at low temperatures Machine care products Descaling agent Removes heavy limescale deposits Mild and gentle with natural citric acid Gentle on heater elements drum and other components IntenseClean ...

Page 115: ...iele Australia Pty Ltd Miele New Zealand Limited Miele Global Headquarters Germany Miele Cie KG Carl Miele Straße 29 33332 Gütersloh Federal Republic of Germany IRD 98 463 631 ACN 005 635 398 ABN 96 005 635 398 Miele Experience Centre Gold Coast 131 Ferry Road Southport QLD 4215 Miele Experience Centre and Head Office Auckland 8 College Hill Freemans Bay Auckland 1011 Miele Experience Centre Welli...

Page 116: ...M Nr 11 624 161 00 en AU NZ WWR 860 WPS ...

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Miele WWR860, Operating Instructions Manual

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