Problem solving guide
81
The door will not open
Problem
Possible cause and remedy
The door cannot be
pulled open during a
programme.
The drum is locked during a programme.
Touch the
Start/Stop
sensor to cancel the
programme.
The programme is cancelled, the door unlocks and
you can pull it open.
There is still water in the drum and the machine is
unable to drain.
Clean the drain filter and the drain pump as
described in “Opening the door in the event of a
blocked drain outlet and/or power cut”.
Extra cooling
appears in the display
after a programme has
been cancelled.
For safety reasons, the door cannot be opened if the
suds temperature is higher than 55°C.
Wait until the temperature in the drum has
decreased and the message has gone out in the
display.
The following appears
in the display:
The door lock is jammed.
Call Miele.
The door lock has jammed.
Call Miele.
