Problem solving guide
75
General problems with the washing machine
Problem
Cause and remedy
The machine shakes
during the spin cycle.
The machine feet are not level.
Level the machine and adjust the feet correctly.
The laundry has not
been spun properly and
is still wet.
The machine detected an imbalance during the final
spin cycle and reduced the spin speed automatically.
Include both large and small items in the load as
this will give better distribution during spinning.
Strange pump noises
can be heard.
This is not a fault.
These slurping noises occur at the end of the pump
sequence as a normal part of operation.
Large amounts of
detergent residue
remain in the detergent
dispenser drawer.
The water pressure is too low.
Clean the water inlet filter.
It may be useful to select the
Water plus
option.
Powder detergent used in conjunction with water
softeners tends to become sticky.
In future, add washing powder into the dispenser
drawer first, and then add the water softener.
Fabric conditioner is not
completely dispensed
or too much water
remains in the
compartment.
The siphon tube is not correctly positioned or is
clogged.
Clean the siphon, see "Cleaning and care -
Cleaning the detergent dispenser drawer".
At the end of the
programme there is still
liquid in the capsule.
The small pipe in the detergent dispenser drawer onto
which the capsule is placed is blocked.
Clean the small pipe.
This is not a fault.
For technical reasons a small amount of water will
remain in the capsule.
Summary of Contents for WMR561WPS
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