Problem solving guide
45
An unsatisfactory wash result
Problem
Possible cause and remedy
Liquid detergent does
not give the required re‐
sult.
Liquid detergents usually contain no bleaching
agents. They do not remove fruit, coffee and tea
stains.
Use a general purpose detergent containing a
bleaching agent.
Never put stain removers and liquid detergent to‐
gether in the
compartment.
Never put stain removers and liquid detergent to‐
gether in the dispenser drawer.
Grey, greasy particles
cling to washed laun‐
dry.
Insufficient amounts of detergent were used to break
down the particles of grease in heavily soiled laundry.
Use more detergent or liquid detergent.
Before washing the next load, run a Cottons 60°C
programme with powder detergent but without a
load.
White residues which
look like powder deter‐
gent are seen on dark
textiles after washing.
The detergent contained compounds (zeolites) to aid
water softening which are not soluble in water. These
have ended up on the laundry.
Try and brush off the residues with a soft brush
once the laundry is dry.
Wash dark textiles using a detergent which does
not contain zeolites. Liquid detergents usually do
not contain zeolites.
Use the
Dark garments/Denim
programme.
