Problem solving guide
41
Problem solving guide
With the help of the following guide, minor faults in the performance of the appli‐
ance, some of which may result from incorrect operation, can be put right without
contacting Miele. This will save time and money.
Please note that a call-out charge will be applied to unnecessary service visits
where the problem could have been rectified as described in these operating in‐
structions.
Repair work to electrical appliances should only be carried out by an au‐
thorised Miele service technician. Repairs and other work by unqualified per‐
sons could be dangerous. Miele cannot be held liable for unauthorised work.
The programme does not start
Problem
Possible cause and remedy
The
Anti-crease/Finish
indicator light is not on
or the
Start
button is
not flashing.
There is no power to the machine.
Check whether the mains plug is plugged in and
switched on.
Check whether the fuse or circuit breaker has trip‐
ped.
Check whether the door is closed properly.
The washing machine has switched off automatically
to save energy.
Switch it back on with the
button.
The wash programme stops and a fault indicator light comes on
Problem
Possible cause and remedy
The
Check drainage
fault indicator light
flashes and a fault num‐
ber appears in the dis‐
play.
The water outlet is blocked.
Clean the drain filter and the drain pump as de‐
scribed in "Problem solving guide – Opening the
drum door in the event of a blocked water outlet
and/or a power failure".
The drain hose has been fixed too high.
The maximum drain height is 1 m.
