Miele W 3164 WSS Edition 111 Operating Instructions Manual Download Page 40 | Manualshive

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background image

A fault code appears but the wash programme continues as
normal.

Problem

Possible cause

Remedy

A

The fault code

F16

shows in the display.

Excessive foam has
built up during
washing.

Use less detergent next time
and follow the manufacturer's
instructions on dosage given on
the packaging.

~§~

shows in the

display.

The position of the programme selector was altered
after the start of the programme. Turn the programme
selector back to the programme previously chosen.

A

To switch off the fault indicator: Switch the washing machine off with the

K

button and turn the programme selector to

Finish

.

Problem solving guide

40

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Summary of Contents for W 3164 WSS Edition 111

Page 1: ...ions for Washing machine W 3164 WSS Edition 111 To avoid the risk of accidents or damage to the machine it is essential to read these instructions before it is installed and used for the first time M Nr 09 837 380 en GB ...

Page 2: ...out of the reach of babies and young children Danger of suffocation Disposal of your old machine Electrical and electronic machines often contain valuable materials They also contain materials which if handled or disposed of incorrectly could be potentially hazardous to human health and to the environment They are however essential for the correct functioning of your machine Please do not therefor...

Page 3: ...nergy and water consumption 15 Detergent 15 Choosing the correct additional options Short Soak Pre wash 15 When drying with a tumble dryer 15 How to wash correctly 16 Extras 21 Short 21 Pre wash 21 Soak 21 Water plus 21 Spinning 22 Final spin speed 22 Rinse and interim spin 22 You can also omit the final spin 22 Programme chart 23 Programme sequence 26 Garment care label symbols 28 Contents 3 ...

Page 4: ...ers dyes 34 Cleaning and care 35 External casing and control panel 35 Extra cleaning 35 Cleaning the detergent dispenser drawer 35 Cleaning the water inlet filters 37 Problem solving guide 38 The programme does not start 38 The wash programme stops and a fault code appears in the display 39 A fault code appears but the wash programme continues as normal 40 General problems 41 An unsatisfactory was...

Page 5: ... feet 52 Building under a continuous worktop in a kitchen run 53 Washer and Dryer stack 53 The Miele water safety system 54 Connection to the water supply 55 Connection to the drainage system 56 Electrical connection U K 57 Consumption data 58 Notes for test institutes 58 Technical data 59 Programmable functions 60 Water plus system 60 Gentle action 61 Suds cooling 62 Memory function 63 Soak durat...

Page 6: ...working and residential environments The machine is not intended for outdoor use It must only be used as a domestic appliance to wash items which are specified by the manufacturer as being machine washable on the wash care label and textiles composed of hand washable wool or wool blend fabrics as well as satin lace silk and other hand washable garments Miele cannot be held liable for damage result...

Page 7: ...n a safe way and recognise and understand the consequences of incorrect operation Children must not be allowed to clean or maintain the machine unsupervised Please supervise children in the vicinity of the washing machine and do not let them play with it For machines with a porthole door remember that the porthole glass will be hot when washing at high temperatures Do not let children touch it War...

Page 8: ... by a qualified electrician The manufacturer cannot be held liable for the consequences of an inadequate earthing system e g electric shock Do not connect the washing machine to the mains electricity supply by an extension lead Extension leads are a fire hazard and do not guarantee the required safety of the machine Faulty components must only be replaced by genuine Miele original spare parts Only...

Page 9: ...ctricity supply when cleaning and maintaining the machine and in the event of a fault This machine must only be connected to the on site water supply using a new hose kit Old hoses must not be re used This machine must not be used in a non stationary location e g on a ship Do not make any alterations to the machine unless authorised to do so by Miele In areas which may be subject to infestation by...

Page 10: ...ill in place may result in damage to both the machine and adjacent furniture or appliances Turn off the stopcock if the machine is to be left for any length of time e g holiday especially if there is no floor drain gully in the immediate vicinity Flooding danger If hooking the drain hose into a wash basin check that the water can drain off quickly enough to prevent the sink from overflowing Make s...

Page 11: ...agents also pose a fire and explosion hazard Do not use solvent based cleaning agents e g those containing benzine to clean the outside surfaces of this machine They can cause damage to plastic surfaces Only use dyes specified by the manufacturer as being suitable for use in a domestic washing machine Always observe the manufacturer s instructions carefully Colour run and dye removers contain sulp...

Page 12: ...ropriate stacking kit available as an optional accessory Please make sure you order the correct one for the Miele washing machine and Miele tumble dryer If installing the machine on a Miele plinth available as an optional accessory depending on country please make sure you order the right one for this washing machine Miele cannot be held liable for damage caused by non compliance with these Warnin...

Page 13: ...ed dSpin button with spin speed indicator lights For selecting the spin speed or Without spin eProgramme selector For selecting the wash programme and temperature for that programme The programme selector can be turned clockwise or anti clockwise fFault indicator light gK button For switching the washing machine on and off To save energy the washing machine will switch itself off automatically 15 ...

Page 14: ...l the machine has been prepared for using for the first time To activate the spinning function you must run a wash programme without laundry and without detergent Using detergent could result in an excessive build up of foam This also activates the ball valve The ball valve prevents detergent escaping from the suds container into the sump during a wash programme thus making maximum use of the dete...

Page 15: ...xceed the amounts of detergent recommended by the manufacturer on the packaging Reduce the amount of detergent with smaller loads approx 1 3 less than the amount recommended can be used when washing a half load Choosing the correct additional options Short Soak Pre wash Select A wash programme together with the Short option for light to normal soiling where there are no obvious marks A wash progra...

Page 16: ...ons are protected and that the cleaning agent is rinsed off before washing the garment in the machine Do not use solvent based cleaning agents in or on this machine Sort the laundry by colour and by care label Most garments have a textile care label in the collar or side seam Dark textiles often contain excess dye and should be washed separately several times before being included in a mixed load ...

Page 17: ...as this causes creases and reduces cleaning efficiency Make sure that items do not get caught between the drum door and the seal Shut the door with a gentle swing DSelect a programme Turn the programme selector to the required programme The estimated programme duration in hours and minutes will appear in the display During the first 10 minutes the washing machine measures how much water is being a...

Page 18: ...ton to select the Water plus option Select the option s you want Not all the additional options are suitable for use with every programme You can only select additional options which are compatible with the programme being used FSelect a spin speed Press the Spin button repeatedly until the indicator light for the spin speed you want comes on How to wash correctly 18 ...

Page 19: ...itation and poor wash rinse and spin results Higher water consumption an additional rinse cycle will automatically switch in A burden to the environment Pull out the detergent drawer and place detergent in the compartments as follows i Detergent for the pre wash divide the total recommended amount as follows add 1 3 to compartment i and 2 3 to compartment j j Detergent for the main wash including ...

Page 20: ...aundry Check that all items have been removed from the drum Items left in the drum could discolour other items in the next wash or become discoloured themselves Check the folds in the door seal for any small articles e g buttons which might be lodged there Press the K button to release it and turn the programme selector to Finish Close the drum door Otherwise there is the danger of objects being p...

Page 21: ...fault setting is 2 hours To programme in a different soak period see Programmable functions Soak Water plus The water level in the main wash and the rinses will be increased You can select other settings for Water plus These are described in Programmable functions The following extra options can be selected in addition to the programme Only one of the following can be selected at a time Short Pre ...

Page 22: ...in speed will also reduce the interim spin speed If a spin speed of less than 700 rpm is selected for a Cottons programme an additional rinse is introduced You can also omit the final spin Press the Spin button repeatedly until the indicator light comes on The laundry is not spun after the final rinse The water will drain away and the machine will go straight into the anti crease stage With some p...

Page 23: ...d 7 0 kg Use for Normally soiled cotton garments Note These settings are the most efficient in terms of energy and water consumption for washing cottons With r the actual wash temperature reached will be lower than 60 C although the wash performance is the same as with a stan dard Cottons 60 C programme Note for test institutes Test programme in accordance with EN 60456 and energy label with Direc...

Page 24: ...m iron programmes Sort according to colour Note The wash parameters e g water level wash rhythm and spin speed are adjusted automatically in this programme to ensure the best possible care and wash result for each item Dark garments 40 C Max load 3 0 kg Use for Black and dark garments made from cotton or mixed fibre Note Wash inside out Express 40 C Max load 3 0 kg Use for Small loads of items whi...

Page 25: ...opriate spin speed Separate rinse Starch Max load 7 0 kg Use for Rinsing hand washed items Starching table cloths serviettes and workwear Notes Reduce the spin speed for fabrics which crease easily Items for starching should be freshly laundered but not treated with fabric conditioner You can achieve a particularly good rinse result with two rinses by activating the Water plus extra option For thi...

Page 26: ...ce 26 Cottons d a 2 41 2 L L Minimum iron c e 2 33 L L Delicates e d e 3 L Automatic abc e 2 33 L L Dark garments b d 3 43 L L Shirts e c e 2 L Denim c e 3 L Express d b d 2 33 L L Silks e f e 2 L Woollens e f e 2 L L Drain Spin L Separate rinse Starch e 1 L Please see next page for description of the symbols ...

Page 27: ...an be selected have not been taken into account Special features in the programme sequences Anti crease At the end of the programme the drum continues to turn at intervals for up to 30 minutes to help prevent creasing Exception There is no anti crease phase in the Woollens programme The door can be opened and laundry removed at any time during the anti crease phase 1 A second rinse is carried out ...

Page 28: ...ac Silks Express 76 Automatic 7621 Drying The number of dots indicates the drying temperature q Normal temperature r Low temperature s Do not tumble dry Ironing The number of dots indicates the ironing temperature I Hot iron max sole plate temp approx 200 C H Medium hot iron max sole plate temp approx 150 C G Cool iron max sole plate temp approx 110 C Do not steam iron garments carrying this symbo...

Page 29: ...mme Switch the machine on with the K button Making changes to a programme After the start of a programme it is no longer possible to select a different programme Temperature It is possible to select a different temperature up to 6 minutes after the programme has started Spin speed It is possible to change the spin speed at any time Additional options It is possible to select or deselect the Water ...

Page 30: ...ne cannot recognise any adjustment to the load For this reason if laundry is added or removed after the start of a programme the machine will always complete the programme cycle assuming a full load This can lead to an increase in the programme duration shown in the display The door cannot be opened if the suds temperature is above 55 C the water is above a certain level the final spin is being ca...

Page 31: ...tablets for smaller loads Some tablets do not dissolve as rapidly as others and may not be suitable for programmes with short durations Do not use biological detergents on silk as the enzymes may damage the silk Instructions for use and recommended dosage amounts are given on the detergent packaging See Optional accessories at the end of this booklet for details of Miele branded care products incl...

Page 32: ... you will need to purchase a special container from the Miele Spare Parts Department which sits in the main wash compartment j Add liquid detergent to this container for the main wash and to compartment i for the pre wash 2 Use powder detergent Specialist detergent Detergent designed specifically for the wash programme or type of fabric Only use proofing agents containing fluorochemical compounds ...

Page 33: ...l packs of detergent When purchasing detergent buy refill packs wherever possible This helps reduce the amount of waste packaging Water softeners A water softener can be used to cut down on the use of detergents in hard water areas Dispense according to the amount specified on the packaging First add detergent and then the water softener Miele branded water softening tablets are available from Mie...

Page 34: ...ular cleaning to remove any residual starch See Cleaning the detergent dispenser drawer Do not add powder starch formulations or viscous liquid starch to the compartment as it will clog up See below Adding fabric conditioner or starch separately Dispense in accordance with manufacturer s instructions on the packaging Add powder or viscous starch to compartment i Add the fabric conditioner or liqui...

Page 35: ... on the packaging Do not use solvents abrasive cleaners glass cleaners or all purpose cleaning agents These could damage plastic surfaces and other parts Extra cleaning Carry out a hot wash 60 C or above with powder detergent approx every 6 weeks to help prevent deposits building up in the machine These can occur when washing is mainly done at low temperatures and can lead to unpleasant smells If ...

Page 36: ...ace the siphon If starching frequently thoroughly clean the siphon and siphon tube regularly A build up of starch will cause them to get clogged Cleaning the detergent dispenser drawer housing Use a bottle brush to remove detergent residues and limescale from the jets inside the detergent dispenser drawer housing Cleaning and care 36 ...

Page 37: ...om the recess Using pointed pliers take hold of plastic filter bar 2 remove the filter and clean it Put the filter and seal back in the reverse order and reconnect the hose Turn on the stopcock and check the connection is watertight If it leaks tighten the connection To clean the filter in the water inlet valve Using pliers carefully loosen the ribbed plastic nut on the inlet valve and unscrew Use...

Page 38: ...t accordance with current local and national safety regulations Repairs and other work by unqualified persons could be dangerous The manufacturer cannot be held liable for unauthorised work The programme does not start Problem Possible cause Remedy 0 is not in the display or the Start button is not flashing There is no power to the machine Check whether the mains plug is plugged in and switched on...

Page 39: ...d or a power failure The drain hose has been fixed too high The maximum delivery head is 1 m The water inlet is blocked Open the stopcock The filter in the water inlet hose is dirty Clean the filter The water safety system has reacted Call Miele Service The fault code FXX shows in the display There is a fault Start the programme again If the fault code appears again contact Miele Service ATo switc...

Page 40: ...time and follow the manufacturer s instructions on dosage given on the packaging shows in the display The position of the programme selector was altered after the start of the programme Turn the programme selector back to the programme previously chosen ATo switch off the fault indicator Switch the washing machine off with the K button and turn the programme selector to Finish Problem solving guid...

Page 41: ...ormal part of the operation There is a lot of detergent residue in the detergent drawer The water pressure is too low Clean the filter in the water inlet Select Water plus Powder detergent used with water softeners can be sticky Clean the detergent drawer Add washing powder and then add the water softener Fabric conditioner is not completely dispensed or too much water remains in the compartment T...

Page 42: ...heavily soiled laundry Use more detergent Before washing the next load run a Cottons 90 C programme with powder detergent but without a load White residues which look like powder detergent are seen on dark textiles after washing The detergent contained compounds zeolites to aid water softening which are not soluble in water They have ended up on the laundry Try and brush off the residues with a so...

Page 43: ...r cut Open the drum door as described in Opening the drum door in the event of a blocked drain outlet and or power failure The door was not correctly engaged Press hard against the lock side of the drum door and then press the Door button There is still water in the drum and the machine is unable to drain Clean the drain filter and the drain pump For safety reasons the drum door cannot be opened i...

Page 44: ...tained in the machine Caution if laundry has been washed at a high temperature water draining out of the machine will still be hot Danger of scalding Procedure for draining the machine Place a suitable container under the access flap When draining water from the machine do not unscrew the drain filter completely or take it right out Slowly and carefully unscrew the drain filter to let the water ou...

Page 45: ...ilter is securely tightened Otherwise there is a risk of water leakage during use To avoid loss of detergent pour approx 2 litres of water into the detergent dispenser drawer after cleaning the drain filter Excess water will be pumped out automatically before the next wash programme Opening the drum door Always make sure that the drum is stationary before reaching into the machine to remove laundr...

Page 46: ... service technicians during servicing work for testing purposes and for updating the machine s programme data Guarantee For information on the appliance guarantee specific to your country please contact Miele See back cover for contact details In the U K your appliance is guaranteed for 2 years from the date of purchase However you must activate your cover by calling 0845 365 6640 or registering o...

Page 47: ...ectricity supply cable c f Flexible drain hose with detachable elbow gControl panel hDetergent dispenser drawer iDrum door jAccess to drain filter drain pump and emergency release kHandle recesses for moving the machine lFour height adjustable feet Installation and connection 47 ...

Page 48: ...supply cable cInlet hose tested to withstand pressure of at least 7 000 kPa dDrain hose eTransport clip for inlet and drain hoses fSafety cap for transit bars gTransport clip for inlet and drain hoses and for storing transit bars when not in use Installation and connection 48 ...

Page 49: ...as this is usually the most stable part of the floor If the machine is installed on a raised plinth it has to be secured against slippage during spin using retaining clips available from the Miele Spare Parts Dept Otherwise there is the danger of the machine moving and falling off the plinth Transporting the washing machine to its installation site To manoeuvre the machine out of its packing case ...

Page 50: ... Using the spanner supplied turn the left hand transit bar 90 then withdraw the transit bar Turn the right hand transit bar 90 then withdraw the transit bar Installation and connection 50 ...

Page 51: ...ck of the washing machine Make sure that the top catch is located above the holder The machine must not be moved without the transit bars in place Store them as shown or keep them in a safe place for future use They must be re fitted if the machine is to be moved again e g when moving house Re fitting the transit bars Re fitting is carried out by reversing the procedure Installation and connection...

Page 52: ...the machine is delivered Using the spanner supplied turn counternut 2 in a clockwise direction Then turn counternut 2 together with foot 1 to unscrew Use a spirit level to check the machine is standing level Hold foot 1 securely with a pipe wrench Turn counternut 2 again using the spanner supplied until it sits firmly up against the housing All four counternuts must be firmly up against the housin...

Page 53: ...e conversion kit For installation under a work surface 900 910 mm from the floor a raising kit is required Connections for electricity water and drainage should be installed in such a way that they remain accessible when the machine is in place Fitting instructions are supplied with the conversion kit All parts marked are available from your Dealer the Miele Spare Parts Department or via the inter...

Page 54: ...t If during the water intake the electronic unit has not detected an increase in the water level in the suds container after 90 seconds the inlet valve is closed again Overflow protection This prevents the washing machine taking in too much water If the water level exceeds a certain level the drain pump switches in and pumps the excess water away 3 Drain hose The drain hose is protected by a venti...

Page 55: ...a qualified plumber The connection point is subject to mains water pressure Turn on the stopcock slowly and check for leaks Correct the position of the washer and union if appropriate The washing machine is not suitable for connection to a hot water supply Maintenance and care Only use a genuine Miele hose should you ever need a replacement or extension These are tested to withstand pressure of at...

Page 56: ...e Dealer Drain hose connection 1 Direct into a sink or basin Please note the following Hook the hose over the edge and secure Make sure that the water can drain away freely without hindrance Otherwise there is a risk of water overflowing or of some of the drained water being sucked back into the machine 2 Connected securely to a plastic drain pipe with a rubber nipple There is no need to use a non...

Page 57: ... appliance with a suitable residual current device RCD Contact a qualified electrician for advice Do not connect via an extension lead Extension leads do not guarantee the required safety of the appliance e g danger of overheating Non rewireable plugs BS 1363 The fuse cover must be refitted when changing the fuse and if the fuse cover is lost the plug must not be used until a suitable replacement ...

Page 58: ...k garments 40 C 3 0 kg 0 60 60 1 h 19 min Shirts 40 C 2 0 kg 59 54 min Denim 40 C 3 0 kg 0 50 52 1 h 00 min Express 40 C 3 0 kg 0 30 34 30 min Silks 30 C 1 0 kg 0 25 39 36 min Woollens 30 C 2 0 kg 0 23 39 39 min Notes for test institutes Test programme in accordance with EN 60456 and energy label with Directive 1061 2010 Consumption data can vary from the nominal values given depending on water pr...

Page 59: ...plate Fuse rating see data plate plug Consumption data see Consumption data Water flow pressure minimum 100 kPa 1 bar Water flow pressure maximum 1000 kPa 10 bar Inlet hose length 1 60 m Drain hose length 1 50 m Mains connection cable length 1 60 m Delivery head max 1 00 m Maximum drainage length 5 00 m Test certificates awarded see data plate Power consumption when switched off 0 30 W Power consu...

Page 60: ...out Follow steps A to G to programme and store in memory Before you begin ensure that The washing machine is switched off The machine door is closed properly The programme selector is at Finish APress the Start button and keep it pressed in whilst carrying out steps B C BSwitch the machine on with the K button CWait until the indicator light for the Start button lights up constantly D and then rel...

Page 61: ...begin ensure that The washing machine is switched off The machine door is closed properly The programme selector is at Finish APress the Start button and keep it pressed in whilst carrying out steps B C BSwitch the machine on with the K button CWait until the indicator light for the Start button lights up constantly D and then release the Start button ETurn the programme selector to Cottons s A P ...

Page 62: ...emory Before you begin ensure that The washing machine is switched off The machine door is closed properly The programme selector is at Finish APress the Start button and keep it pressed in whilst carrying out steps B C BSwitch the machine on with the K button CWait until the indicator light for the Start button lights up constantly D and then release the Start button ETurn the programme selector ...

Page 63: ... washing machine is switched off The machine door is closed properly The programme selector is at Finish APress the Start button and keep it pressed in whilst carrying out steps B C BSwitch the machine on with the K button CWait until the indicator light for the Start button lights up constantly D and then release the Start button ETurn the programme selector to Minimum iron 60 C A P will flash in...

Page 64: ... at Finish APress the Start button and keep it pressed in whilst carrying out steps B C BSwitch the machine on with the K button CWait until the indicator light for the Start button lights up constantly D and then release the Start button ETurn the programme selector to Minimum iron 40 C A P will flash in the display alternating with the number 1 2 3 or 4 1 the soak time is 2 hours default setting...

Page 65: ...et at All the products can also be ordered from Miele see back cover for contact details CareCollection Miele specialist detergents Outdoor wear This specialist detergent will clean your water repellent outerwear with care Sportswear The Miele Sportswear detergent is designed to clean sportswear and remove odours whilst taking care of the special microfibres used in these garments Down Items This ...

Page 66: ...s effective stain removal even at low temperatures while helping to prevent colours fading Liquid detergent For Delicates This liquid detergent is ideal for the gentle treatment of delicate fabrics such as wool and silk Its special formulation cleans effectively at temperatures as low as 20 C while protecting the colour of your delicate garments Fabric conditioner The Miele fabric conditioner will...

Page 67: ...67 ...

Page 68: ...CUSTOMERCARE MIELE IN NTERNET WWW MIELE IN QGLD IELE RELAND TD IANCONI VENUE ITYWEST USINESS AMPUS UBLIN 4EL AX AIL INFO MIELE IE NTERNET WWW MIELE IE UHODQG 0DOD VLD IELE 3DN HD 3UITE EVEL ENARA 3APURA ENCANA 0ETROLEUM 3OLARIS UTAMAS O ALAN UTAMAS UALA UMPUR ALAYSIA 0HONE AX IELE EW EALAND IMITED OLLEGE ILL REEMANS AY UCKLAND 4EL AX NTERNET WWW MIELE CO NZ 1HZ HDODQG IELE 3OUTHEAST SIA IELE 0TE T...

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