Problem
Possible cause
Remedy
Liquid detergent
does not give the
required result.
Liquid detergents usually
contain no bleaching
agents. They do not
remove fruit, coffee and
tea stains.
–
Use a general purpose
detergent containing a
bleaching agent.
–
Pour stain removers into
compartment
j
of the
dispenser drawer and liquid
detergent into a dispenser
ball.
–
Never put stain removers and
liquid detergent together in
the dispenser drawer.
Grey, greasy
particles cling to
washed laundry.
Insufficient amounts of
detergent have been
used to break down the
particles of grease in
heavily soiled laundry.
–
Use more detergent.
–
Before washing the next load
run a
Cottons 95°C
programme with powder
detergent but without a load.
White residues
which look like
powder detergent
are seen on dark
textiles after
washing.
The detergent contained
compounds (zeolites) to
aid water softening which
are not soluble in water.
They have ended up on
the laundry.
–
Try and brush off the residues
with a soft brush once the
laundry is dry.
–
Wash dark textiles using a
detergent which contains no
zeolites. Liquid detergents
usually contain no zeolites.
Foam is coming
out of the
appliance.
Excessive foam has built
up during washing.
Use less detergent next time
and follow the manufacturer's
instructions on dosage given on
the packaging.
Clothes are
coming out
creased.
Programme was
overloaded.
Reduce quantity of clothes in
drum.
The wrong programme
was used.
–
Check care labels.
–
Use easy iron conditioners.
Problem solving guide
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