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Detergent

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

The correct detergent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Water softeners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Washing with several components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Fabric conditioners and liquid starch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Automatic dispensing of fabric conditioner or liquid starch to laundry
at the end of a programme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Colour run and dye removers / dyes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Cleaning and care

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

External casing and fascia panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

E-Cloth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Extra cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Cleaning the detergent dispenser drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Cleaning the siphon and conditioner channel . . . . . . . . . . . . . . . . . . . . . . . . . 31

Cleaning the water inlet filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

To clean the filter in the union in the open end of the inlet hose: . . . . . . . . . . . 32
To clean the filter in the water inlet valve: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Problem solving guide

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

The programme does not start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Fault messages in the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
General problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
An unsatisfactory wash result . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
The drum door does not open when you press the Door button. . . . . . . . . . . . . . 37
Opening the drum door in the event of a blocked drain outlet and/
or power failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Blocked drain outlet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

After sales service

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Future updates (PC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Appliance guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Optional accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Installation and connection

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Front view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Contents

4

Summary of Contents for Polaris

Page 1: ...g instructions for Washing machine Polaris To avoid the risk of accidents or damage to the machine it is essential to read these instructions before it is installed and used for the first time G M Nr 06 888 720 ...

Page 2: ...if handled or disposed of incor rectly could be potentially hazardous to human health and to the environment They are however essential for the cor rect functioning of your appliance or machine Please do not therefore dis pose of your old machine or appliance with your household waste Please dispose of it at your local com munity waste collection recycling cen tre and ensure that it presents no da...

Page 3: ... water consumption 13 Detergent 13 How to wash correctly 14 Spinning 19 Final spin speed 19 Rinse and interim spin 19 To omit the final spin Rinse hold 19 To omit rinse and interim spin and the final spin No u 19 Programme chart 20 Programme sequence 22 Garment care label symbols 24 Changing the programme sequence 25 Cancelling a programme 25 Interrupting a programme 25 Changing a programme 25 Add...

Page 4: ...hannel 31 Cleaning the water inlet filters 32 To clean the filter in the union in the open end of the inlet hose 32 To clean the filter in the water inlet valve 32 Problem solving guide 33 The programme does not start 33 Fault messages in the display 34 General problems 35 An unsatisfactory wash result 36 The drum door does not open when you press the Door button 37 Opening the drum door in the ev...

Page 5: ...the water supply 49 Connection to the drainage system 50 Electrical connection U K 51 Consumption data 52 Note for test institutes 52 Technical data 53 Programmable functions 55 To access programmable functions 55 To select a programmable function 55 To alter a programmable function 55 To come out of programmable functions 55 Language F 55 Water plus 56 Gentle action 56 Suds cooling 56 Code 57 Tem...

Page 6: ...tch the mains electri city supply If in any doubt consult a qualified electrician The electrical safety of this machi ne can only be guaranteed when continuity is complete between the ma chine and an effective earthing system which complies with local and national safety regulations It is most important that this basic safety requirement is present and regularly tested and where there is any doubt...

Page 7: ...ans aircraft etc if a risk as sessment of the installation has been carried out by a suitably qualified engi neer Do not install your washing machi ne in rooms where temperatures below freezing may occur Frozen ho ses may burst or split The reliability of the electronic control unit may be im paired at temperatures below freezing point Before using the machine for the first time check that the tra...

Page 8: ... instructions on the packaging If in doubt contact the Miele Customer Service Dept or your Miele Dealer Textiles which have been pre trea ted in solvent based cleaning agents must be thoroughly rinsed in clean water before being washed in the machine Never use solvent based cleaning agents e g those containing ben zene in this machine as this may result in damage to component parts and create toxi...

Page 9: ...hildren touch it Accessories Accessory parts may only be fitted when expressly approved by Miele If other parts are used guarantee per formance and product liability claims will be invalidated Disposal of your old machine Before discarding an old machine switch it off at the wall socket and unplug it Render the plug useless Cut off the cable directly behind the machi ne to prevent misuse This shou...

Page 10: ...sed to upda te programming data in the future eStart Stop button For starting the programme selected and cancelling a programme once it has started fExtra option buttons Various Extra options can be added to the washing programmes gProgramme selector For selecting a programme The indi cator light next to the selected pro gramme will come on The program me selector can be turned clockwise or anti c...

Page 11: ...l appear in the display in hours and minutes During the first 8 minutes the washing machine measures how much water is being absorbed by the laundry and uses this to calculate the load The pro gramme duration may be longer or shorter depending on this absorbency rate Programmable functions The programmable functions can be used to tailor washing programmes to suit your individual requirements In p...

Page 12: ... machine is switched on until a programme la sting longer than 1 hour has been completed Setting the language You will be asked to select the langua ge you require for the display It is pos sible to change the language at any time via the programmable functions F deutsch If the language shown is not the one you want select the language you do want by turning the programme se lector Confirm your se...

Page 13: ...nt for most levels of soiling Detergent Do not exceed the amounts of deter gent recommended by the manufac turer on the packaging Adjust the dosage to the degree of soiling of the laundry Reduce the amount of detergent with smaller loads approx 1 3 less than the amount recommended can be used when washing a half load Choosing the correct extra option Short and Pre wash Select A wash programme toge...

Page 14: ...at the cleaning agent is rinsed off before washing the garment in the machine Do not use solvent based clea ning agents in this machine Sort the laundry by colour and by care label Most garments have a textile care label in the collar or side seam Dark textiles often contain excess dye and should be washed separately se veral times before being included in a mixed load Always wash whites and colou...

Page 15: ...his causes creases and reduces clea ning efficiency Make sure that no garments are caught between the drum door and seal Shut the door with a gentle swing DSelect a programme Turn the programme selector clockwi se or anti clockwise to the required programme The programme indica tor light for the programme selected will come on ESelect a temperature spin speed The suggested temperature and or spin ...

Page 16: ... staining The duration of the main wash is redu ced Water plus The water level in the main wash and the rinses will be increased if the Water plus option is selected However you can select other settings for Water plus These are described in Programmable functions Pre wash For laundry with large amounts of dirt e g dust sand Buzzer An audible tone sounds repeatedly at the end of a programme and wh...

Page 17: ...e foam which causes a low level of agitation and poor wash rin se and spin results Higher water consumption an addi tional rinse cycle will automatically switch in A burden to the environment Pull out the detergent drawer and place detergent in the compartments as follows i Detergent for Pre wash if selecting Pre wash add 1 3 of the total amount recommended j Detergent for the main wash Fabric con...

Page 18: ...anti crease phase after the pro gramme has finished the following will appear alternately in the display 0 00 Anti crease and 0 00 Finish Press the Door button to open the drum door Remove the laundry Check that all items have been re moved from the drum Items left in the drum could discolour other items in the next wash or become disco loured themselves Check the folds in the door seal for any sm...

Page 19: ...l not be spun and will remain sus pended in the final rinse water This reduces creasing if the laundry is not going to be removed from the drum immediately after the end of the pro gramme To start the final spin The washing machine will display the maximum spin speed possible You can select a spin speed lower than this Start the final spin by pressing the Start Stop button To end the programme Pre...

Page 20: ...xed fibres rayon and easy care cottons Also suitable for machine washable silks Curtains including net curtains specified as machine washable by the manufacturer Notes Dust in curtains usually makes using a programme with a Pre wash advisable For curtains which crease easily reduce the spin speed or de select the spin Extra options Short Pre wash Woollens ac cold to 40 C Max load 2 0 kg Fabric Mac...

Page 21: ...mme Extra options Short Water plus Denim cold to 60 C Max load 2 0 kg Notes Wash denim inside out Denim often contains excess dye and will run during the first few washes Wash light and dark coloured items separately Extra options Short Pre wash Dark garments cold to 40 C Max load 3 0 kg Item Dark garments made from cotton or mixed fibres Note Wash inside out Extra option Short Spin Note Make sure...

Page 22: ...L L Delicates e b e 3 L Woollens c 2 L L Express d a 2 32 L L Automatic a 2 32 L L Shirts a 2 L Denim a 3 L Dark garments a 3 L L Spin L d Low water level Medium water level e High water level a Normal wash rhythm b Gentle action c Woollens See the following pages for more information about the programme sequences Programme sequence 22 ...

Page 23: ...cial features in the programme sequences Anti crease At the end of every programme with the exception of the Woollens program me the drum continues to turn at inter vals for up to 30 minutes to help pre vent creasing The door can be opened and laundry removed at any time du ring the anti crease phase 1 A second rinse is carried out when a temperature of 60 C to 95 C has been selected A third rinse...

Page 24: ...ry ing temperature q Normal temperature r Low temperature s Do not tumble dry Ironing The number of dots indicates the iro ning temperature I Hot iron max sole plate temp approx 200 C H Medium hot iron max sole plate temp approx 150 C G Cool iron max sole plate temp approx 110 C Do not steam iron garments carrying this symbol J Do not iron Professional cleaning f Dry clean only The letters in dica...

Page 25: ... continue with the same programme Switch the machine back on with the I On 0 Off button Changing a programme After the start of a programme it is no longer possible to select a different pro gramme Temperature It is possible to select a different tempe rature up to 5 minutes after the pro gramme has started Press the Temperature button Spin speed It is possible to change the spin speed up until th...

Page 26: ... Door button when the above conditions are present the follo wing will appear in the display i Door locked Safety lock The safety lock prevents the machine from being opened the programme from being cancelled or the machine from being switched off during a wash programme To activate the safety lock Press and hold in the Start Stop but ton after the programme has started Stop or in 3 secs X Keep th...

Page 27: ...detergent should be dispensed using a ball provided by the manufacturer for programmes without a pre wash For programmes with a pre wash you will need to purchase a special container from the Miele Spare Parts department which sits in the main wash compartment j of the detergent dispenser drawer Add liquid detergent to this container for the main wash and to compartment i for the pre wash All purp...

Page 28: ...ter softeners A water softener can be used to cut down on the use of detergents in hard water areas Dispense according to the amount specified on the packaging First add detergent and then the water softener Use a quantity of detergent as for soft water Miele do not recommend connecting the machine to a household water softener Washing with several components If you wash using several components e...

Page 29: ...e programme a small amount of water remains in the fabric conditioner compartment If starching frequently clean the dis penser compartment especially the siphon tube regularly See Cleaning the detergent dispenser drawer Do not use powder starch formulations or viscous liquid starch in the compartment as it will clog up Colour run and dye removers dyes Do not use colour run or dye remo vers in this...

Page 30: ...ailable from the Miele UK Spare Parts Department which is suitable for cleaning surfaces such as stainless steel glass plastic and chrome without the use of chemi cals It can be washed 300 times Extra cleaning Carry out a hot wash 70 C or above with powder detergent approx every 6 weeks to help prevent deposits building up in the machine These can occur when washing is mainly done at low temperatu...

Page 31: ...tioner channel using a brush and warm water If starching frequently thoroughly clean the siphon the siphon tube and the fabric conditioner channel regularly A build up of starch will cause them to get clogged Cleaning the detergent dispenser drawer housing Use a bottle brush to remove deter gent residues and limescale from the jets inside the detergent dispenser drawer housing Cleaning and care 31...

Page 32: ...the rubber seal 1 from the recess Using pointed pliers take hold of the plastic filter bar 2 remove the filter and clean it Put the filter and seal back in the re verse order and reconnect the hose Turn on the stopcock and check the connection is watertight If it leaks tighten the connection To clean the filter in the water inlet valve Using pliers carefully loosen the rib bed plastic nut on the i...

Page 33: ...unauthorised work The programme does not start Problem Possible cause Remedy The display remains dark and the Start Stop button indicator light does not come on There is no power to the machine Check whether the mains plug is plugged in and switched on the fuse or circuit breaker has tripped You are asked to enter a code Access via a code has been activated Enter the code and confirm the entry Dea...

Page 34: ... the inlet hose is kinked lights up in the dis play and Waterproof fault flashes The water protection system has reacted Call the Service Department lights up in the dis play and Technical fault flashes There is a fault Start the programme again If the fault message appears again contact the Service Department Anti crease Chk detergent flashes in the display Excessive foam has built up during was ...

Page 35: ...en add the water softener Fabric conditioner is not completely dispensed or too much water remains in the compartment The siphon tube is not correctly positioned or is clogged up Clean the siphon see Cleaning and care Clea ning the detergent dispen ser drawer The display is in a diffe rent language A different language has been selected in the Programmable functions Language J menu Set the languag...

Page 36: ... 95 C programme with powder detergent but wit hout a load A stale smell is in the drum and on laundry Low temperature was hing Before washing the next load run a Cottons 95 C programme with powder detergent but wit hout a load White residues which look like powder detergent are seen on dark textiles after was hing The detergent contai ned compounds zeo lites to aid water sof tening which are not s...

Page 37: ...mme sequence Safety lock Access via a code has been activated Deactivate the code as described in Programma ble functions Code Power cut Open the drum door as described in the next sec tion The door was not correctly engaged Press hard against the lock side of the drum door and then press the Door button There is still water in the drum and the machine is unable to drain Clean the drain filter and...

Page 38: ...ter will be retained in the ma chine Caution if laundry has been washed at a high temperature water draining out of the machine will still be hot Danger of scalding Procedure for draining the machine Place a suitable container under the access flap When draining water from the machi ne do not unscrew the drain filter completely or take it right out Unscrew the drain filter lid until water runs out...

Page 39: ...n ob struction should be removed Put the drain filter back in place and secure Make sure the drain filter is se curely tightened Otherwise there is a risk of water leakage during use Opening the drum door Always make sure that the drum is stationary before reaching into the machine to remove laundry Rea ching into a moving drum is extre mely dangerous Pull the emergency release downwards see illus...

Page 40: ...ss when the door is open Future updates PC The indicator light marked PC is the in terface used by Miele service technici ans during servicing work for testing purposes and for updating the machi ne s programme data Appliance guarantee Please see the guarantee card supp lied with your machine Optional accessories Optional accessories for this washing machine are available from your Miele Dealer or...

Page 41: ...st 7 000 kPa bElectricity supply cable c f Flexible drain hose with deta chable swivel elbow gDetergent dispenser drawer hControl panel iDrum door jAccess to drain filter drain pump and emergency release kFour height adjustable feet Installation and connection 41 ...

Page 42: ...machine bElectricity supply cable cInlet hose tested to withstand pres sure of at least 7 000 kPa dDrain hose eTransit bar covers fRestraining clip for inlet hose and drain hose gRestraining clips for transit bars when removed Installation and connection 42 ...

Page 43: ...e install the machine in a cor ner as this is usually the most stable part of the floor If the machine is installed on a raised plinth it has to be secured against slippage during spinning using retaining clips available from the Miele Spare Parts Dept Transporting the machine to its installation site To manoeuvre the machine out of its packing case to its installation site hold it by the front fe...

Page 44: ... Using the spanner supplied turn the left hand transit bar 90 then withdraw the transit bar Turn the right hand transit bar 90 then withdraw the transit bar Installation and connection 44 ...

Page 45: ...oles b are fitted over retainers a The machine must not be moved without the transit bars in place Store them as shown or keep them in a safe place for future use They must be re fitted if the machine is to be moved again e g when moving house Re fitting the transit bars Re fitting is carried out by reversing the procedure Installation and connection 45 ...

Page 46: ... machine is deli vered Using the spanner supplied turn counter nut 2 in a clockwise directi on Then turn counter nut 2 together with foot 1 to unscrew Use a spirit level to check the machi ne is standing level Hold foot 1 securely with a pipe wrench Turn counter nut 2 again using the spanner supplied until it sits firmly up against the housing All four counternuts must be firmly up against the hou...

Page 47: ...tumble dryer can be stacked with the washing machine A WTV stac king kit is necessary which can be pur chased from your Dealer or the Miele Spare Parts Department Please note a Safety distance to wall at least 2 cm b Height Stacking kit with pull out shelf ap prox 172 cm Stacking kit without pull out shelf ap prox 170 cm c Depth of the washer dryer stack approx 65 cm Installation and connection 47...

Page 48: ...e housing Sump Any leaking water is collected in a sump in the base of the machine A float switches off the safety valves preventing any more water flowing into the machine and water in the suds container is pumped away Overflow protection This prevents the washing machine taking in too much water If the water level exceeds a certain level the drain pump switches in and pumps the excess water away...

Page 49: ... The connection point is subject to mains water pressure Turn on the stopcock slowly and check for leaks Correct the position of the washer and union if appropriate The washing machine is not suitable for connection to a hot water supply and connection to a household water softener is not recommended Maintenance and care Only use a genuine Miele hose should you ever need a replacement or exten sio...

Page 50: ...of more than 1 m up to a maximum of 1 8 m a second duo drain pump is available with the corresponding kit from the Miele Spare Parts Department or your Miele Dealer Drain hose connection 1 Direct into a sink or basin Please note the following Hook the hose over the edge and se cure Make sure that the water can drain away freely without hindrance Other wise there is a risk of water overflo wing or ...

Page 51: ...ual current device RCD with a trip current of 30 mA in accordance with DIN VDE 0664 VDE 0100 Section 739 Do not connect via an extension lead Extension leads do not guarantee the required safety of the appliance e g danger of overheating Non rewireable plugs BS 1363 The fuse cover must be refitted when changing the fuse and if the fuse cover is lost the plug must not be used until a suitable repla...

Page 52: ...0 30 30 min Automatic 40 C 3 5 kg 0 30 0 60 30 50 1 h 18 min Shirts 60 C 1 5 kg 0 90 52 1 h 02 min 1 h 12 min Denim 40 C 2 0 kg 0 50 45 50 min 1 h 00 min Dark garments 40 C 3 0 kg 0 55 57 1 h 00 min 1 h 10 min Note for test institutes 1 EN 60456 test programme 2 Short programme for test institutes the Short extra option must be selected Consumption data can vary from the nominal values given depen...

Page 53: ...ee data plate Fuse rating see data plate plug Consumption data see Consumption data Water flow pressure minimum 100 kPa 1 bar Water flow pressure maximum 1 000 kPa 10 bar Inlet hose length 1 60 m Drain hose length 1 50 m Mains connection cable length 1 60 m Delivery head max 1 00 m Maximum drainage length 5 00 m LEDs Class 1 Test certificates awarded Radio TV suppression VDE Technical data 53 ...

Page 54: ...rogrammable functions for changing default settings The programmable functions are used to alter the machine s electronics to suit changing requirements Programmable functions can be altered at any time ...

Page 55: ...p button to confirm your selection To alter a programmable function You can see the different options availa ble for a programmable function by tur ning the programme selector The option which is currently set will have a tick L beside it FTurn the programme selector until the option you want appears in the dis play GPress the Start Stop button to activa te this option To come out of programmable ...

Page 56: ...led items more gently It should be activated for garments with a single bar under the care label and for articles which feel too hard after they have been dried Gentle action can be activated for the Cottons and the Minimum iron program mes The washing machine is delivered with the Gentle action setting deactivated Suds cooling When this is activated additional water flows into the drum at the end...

Page 57: ...cess until all three numbers have been entered 1 2 5 Press the Start Stop button The following will appear in the display Code activated Once the machine is switched off it can only be used again if the code is entered To use the washing machine when the code is activated When the machine is switched on again the display will request the code Enter code 125 as described above and confirm the entry...

Page 58: ...ounds at maximum volume Loud at the end of a programme or when Rinse hold is reached Keypad tone An audible tone sounds each time a button is pressed The machine is delivered with the key pad tone deactivated Brightness There are ten different display bright ness settings The bar chart shows you the setting The machine is delivered with the dis play brightness on setting 5 This will change as soon...

Page 59: ...function is switched on When this option is selected the dis play will go out 10 minutes after a pro gramme has started Not in current prog the machine is delivered with this opti on selected The standby function is switched off The display will remain visible during a programme A tick L will appear beside the option to show that it has been set Memory If an extra option has been selected for a pr...

Page 60: ...Alteration rights reserved 3706 Polaris M Nr 06 888 720 00 en GB ...

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