General problems
Problem
Possible cause
Remedy
The machine shakes du-
ring the spin cycle.
The machine feet are
not level.
Level the machine (see "In-
stallation and connection").
The pump makes stran-
ge noises.
This is not a fault! These noises occur at the end of
a pump sequence as a normal part of the operation.
Large amounts of deter-
gent residue remain in
the detergent dispenser
drawer.
The water pressure is
too low.
–
Clean the filter in the
water inlet.
–
It may be useful to select
the
Water plus
extra opti-
on.
Powder detergent
used in conjunction
with water softeners
tends to become sti-
cky.
In future, add washing
powder into the dispenser
drawer first, and then add
the water softener.
Fabric conditioner is not
completely dispensed or
too much water remains
in the
§
compartment.
The siphon tube is not
correctly positioned or
is clogged up.
Clean the siphon, (see
"Cleaning and care - Clea-
ning the detergent dispen-
ser drawer").
The display is in a diffe-
rent language.
A different language
has been selected in
the Programmable
functions - Language
J
menu.
Set the language you want.
The flag symbol will guide
you.
The laundry has not
been spun satisfactorily.
The spin speed selec-
ted was too low.
Select a higher spin speed
next time.
When laundry is dry, it
feels hard to the touch.
Too vigorous wash ac-
tion.
Programme in gentle action
and more water.
Not enough detergent
used.
Increase detergent dose to
prevent limescale build-up
in laundry.
No fabric conditioner
used
Use fabric conditioner in
last rinse.
Problem solving guide
35
