Problem solving guide
127
The following guide may help you to find the reason for a fault, and to correct it. You
should, however, note the following:
Repairs may only be carried out by Miele Service.
Repairs and other work by unqualified persons could be dangerous for the user.
To avoid unnecessary service call-outs, check that the fault has not been caused by
incorrect operation when an error message first appears.
Technical faults and messages
Problem
Cause and remedy
The display is dark and all
LEDs are out.
The machine is not switched on.
Switch the machine on using the
button.
A fuse is defective or has tripped.
Minimum fuse rating - see data plate.
Reset the trip switch.
If the mains fuse trips again, call Miele Service.
The machine is not plugged in, or connected to the mains.
Plug the machine in and connect it to the mains supply.
The machine has switched
itself off.
This is not a fault.
The Auto-Off function switches the machine off
automatically after a pre-set duration to save energy.
Switch the machine on using the
button.
The time appears on the
display.
This is not a fault.
The machine is ready for use.
Press any button to reactivate the machine.
Interruption to the power
supply during operation
If a temporary interruption to the power supply occurs
during a programme sequence, no action is required.
The programme will continue after the interruption.
If the temperature in the wash cabinet drops below the
minimum value required for the programme block during
the interruption to the power supply, the programme block
will be repeated.
In the case of an interruption to the power supply of
≥
20 hours, the entire programme will be repeated.
Each interruption to the power supply is reported in the
process documentation.
Next service due on:
This is not a fault.
Miele Service has recommended a date for the next service
visit.
Please contact the Miele Service Department to arrange
a service visit.