Frequently Asked Questions
122
Problem
Possible cause and solution
The compressor comes
on less and less often
and for shorter periods
of time. The tempera-
ture in the appliance
rises.
This is not a fault. The temperature setting is too
high.
Correct the temperature setting.
Check the temperature again after 24 hours.
The food begins to thaw.
The ambient temperature is too low for this appli-
ance.
If the ambient temperature is too low, the compres-
sor will run less frequently. This may cause the
freezer to become too warm.
See the information in the section on “Installation –
Installation location”.
Increase the ambient temperature.
The compressor runs
continuously.
Not a fault. To save energy, the compressor runs at
a lower speed when less cooling is required. This
increases the compressor run time.
Food has frozen to-
gether or to the wall.
The food packaging was not dry when loaded in the
freezer.
Use a blunt instrument (such as a spoon handle) to
carefully pry them apart.
An alarm sounds.
The appliance doors have been open for longer than
approx. 2 minutes.
Close the appliance doors.
No alarm sounds de-
spite the appliance door
being open.
You have switched off the audible signal.
Switch the audible signal back on using Settings
mode
.
The
Sabbath Mode
function is switched on: the tem-
perature display is dark and the
symbol is shown
on the display.
You can switch off Sabbath mode at any time (see
“Selecting additional settings – Switching
Sabbath
Mode
on or off”).
The appliance door
cannot be opened.
The
Pull2Open
Door Assistant is switched on but the
appliance has a handle-free cabinet front.
For handle-free cabinet fronts, switch on the
Push2Open
Door Assistant (see “Switching on the
Door Assistant” in “Selecting additional settings”).
Summary of Contents for KF 2981 Vi
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