Problem solving guide
110
Problem
Cause and remedy
White residue is visible
on the crockery. Cloud-
ing has occurred on
glassware and cutlery.
The film can be wiped
off.
The rinse aid dosage is set too low.
Increase the dispensing quantity (see “Settings –
Rinse aid”).
There is no salt in the salt reservoir.
Fill the salt reservoir (see “Before using for the first
time – Dishwasher salt”).
The salt reservoir cap has not been screwed on cor-
rectly.
Replace the cap, making sure that it screws back
on correctly.
Unsuitable combination detergents were used.
Switch to another detergent. If using detergent
tabs or powder detergent, do not choose combin-
ation products and ensure you refill the dish-
washer salt and rinse aid.
The water softener is programmed to too low a water
hardness level.
Programme the water softener to a higher water
hardness level (see “Settings – Water hardness”).
Too much detergent was dispensed.
Reduce the dispensing quantity during automatic
dispensing (if available) (see “Settings – AutoDos”).
Activate the “Second interim rinse” function (see
“Settings – Second interim rinse”).
Not enough combination detergent was dispensed.
The water softener performance is not sufficient.
Increase the dispensing quantity during automatic
dispensing (if available) (see “Settings – AutoDos”).
Add more dishwasher salt.
Plastic items are discol-
oured.
Natural dyes, e.g. from carrots, tomatoes or ketchup
may be the cause. The amount of detergent used or
its bleaching effect was not sufficient to deal with
natural dyes.
Use more detergent (see “Detergent”).
Parts that are already discoloured will not revert to
their original colour.
