Problem
Possible cause
Remedy
White residue is visible
on cutlery and crockery,
clouding occurs on
glassware; film can be
wiped off
The salt reservoir cap
was not correctly
screwed on.
Replace it making sure it
screws back on correctly.
The level at which the
water softener is
programmed is too low.
Adjust to a higher setting,
see “Before using for the
first time”.
Phosphate-free detergent
was used.
Try detergent containing
phosphate.
Smearing appears on
glassware and cutlery,
there is a bluish sheen
on the surface of glass-
ware; film can be wiped
off
The rinse aid dosage is
set too high.
Reduce the dosage, see
“Before using for the first
time”.
Glassware is dull and
discoloured; film can-
not be wiped off
The water hardness
selector in the wash
cabinet is incorrectly set.
Set it to the correct
setting, see “Before using
for the first time”.
There is no remedy for
already damaged glass-
ware.
Glassware is not
dishwasherproof. The
surfaces are affected.
There is no remedy.
Purchase glassware
which is dishwasher-
proof.
Plastic items are discol-
oured
Natural dyes e. g. from
carrots, tomatoes or
ketchup may be the
cause. The amount of
detergent used or its
bleaching effect was not
sufficient to deal with
natural dyes.
Use detergent containing
chlorine. Use more deter-
gent, see “Operating the
dishwasher”.
Discolouration is
irreversible.
Problem solving guide
55
