Problem
Possible cause
Remedy
The dishes are not clean
Tall items are blocking
the path of the spray
arms.
Rearrange items so that
the spray arms can rotate
freely.
The spray arm jets are
blocked.
Clean the spray arm jets,
see “Cleaning and care”.
The filter combination in
the base of the wash
cabinet is not clean or is
not correctly fitted.
This may cause the spray
arms jets to get blocked.
Clean and/or replace the
filter combination
correctly. Clean the spray
arm jets, see “Cleaning
and care”.
The drain pump or non-
return valve may be
blocked.
Clean the drain pump
and the non-return valve,
see section on this.
Too little water in the
wash cabinet.
Check the water level
and if necessary increase
the water intake time, see
section on these.
Tea or lipstick stains
have not been com-
pletely removed
The wash temperature of
the selected programme
was too low.
Select a programme with
a higher wash
temperature.
The bleaching effect of
the detergent used is too
low.
Use detergent containing
chlorine.
White residue is visible
on cutlery and crockery,
clouding occurs on
glassware; film can be
wiped off
Not enough rinse aid was
used.
Increase the dosage,
see “Before using for the
first time”.
There is no salt in the salt
reservoir.
Add reactivation salt,
see “Before using for the
first time”.
Problem solving guide
54
