Problem solving guide
145
Issue
Cause and remedy
The food is not
sufficiently heated or is
not cooked at the end
of a set duration when
using the
microwave function.
The microwave oven was not restarted after
interrupting a cooking programme.
Restart the cooking programme to ensure the food
is heated or cooked properly.
When cooking or heating with microwave power, the
duration set was too short.
Check that the correct duration is selected for the
microwave power level. The lower the microwave
power level the longer the cooking duration.
With a very small amount of food, the steam oven
automatically reduces the power level to suit the
actual amount of food as a safety precaution. The
display still shows the previously set initial power
level.
Restart the programme with a lower microwave
power setting to ensure the food is heated or
cooked properly.
Food has cooled down
too quickly after being
heated or cooked using
the microwave
function
.
In the microwave oven, food begins to cook from the
outside first, the inside of the food relying on the
slower conduction of heat. If food is cooked at a high
microwave power level, it is possible that the heat
may not have reached the centre of the food, so it is
hot on the outside but cold in the centre. During the
standing time, the heat is transferred to the centre of
the food.
When heating food with different densities, such
as with menu cooking, it is sensible to start with a
low microwave power level and select a longer
reheating duration.
Less than half of the
popcorn has popped
when using the popcorn
function
.
The oven compartment was too warm and/or too
humid.
Allow the oven compartment to cool and/or dry it
with a towel.
The cooking duration was too short.
Change the predefined time. The maximum
cooking duration that can be set is 4 minutes (see
“Settings – Popcorn”).