20
Midtronics B.V. Hoofdveste 6 3992 DG HOUTEN
www.midtronicseurope.com
CHAPTER 12:
TROUBLESHOOTING
If you have problems with the display or the Midtronics
printer, try these troubleshooting suggestions:
THE DISPLAY DOES NOT TURN ON
•
Check the connection to the vehicle battery.
•
Press the POWER button.
•
The vehicle’s battery may be too low to power
the analyzer (below 1 volt). Fully charge the
battery and retest.
•
The analyzer’s 6 AA batteries may need to be
replaced. Follow the directions in
CHAPTER 14: EXP Internal Batteries and replace
the batteries (alkaline recommended).
•
If troubleshooting does not solve the problem,
contact Midtronics at 1-800-776-1995 to
obtain service. See “Patents, Limited Warranty,
Service” for more information.
THE STATUS LED FLASHES (
MIDTRONICS
PRINTER)
When a printer fault occurs, the STATUS LED flashes. You can
identify the fault by the number of sequential flashes:
Table 6: Printer STATUS LED
Sequence
Condition
Solution
* * *
No paper
Insert new paper
** ** **
Thermal head too hot
Allow head to cool
*** ***
***
Batteries weak
Recharge printer batteries for
16 hours
DATA WILL NOT PRINT
•
If the IR transmitter and receiver are not aligned,
all the data may not print. The infrared ports on
the top of the analyzer and on the printer below
the MODE button should be pointed directly at
each other. The maximum distance for reliable
transmission between the ports is 17 in (45 cm).
To realign, press the END button to cancel the
print job. Verify alignment between the analyzer
and printer; then try to print the test results
again.
•
Make sure the printer is on. The printer shuts
off after 2 minutes of inactivity to conserve the
batteries. To turn the printer on, briefly press
the MODE button. The green STATUS light should
turn on. Make sure you are using the Midtronics
printer. Other printers may not be compatible.
