WARRANTY CONDITIONS
1. Warranty period
The Midrone products and accessories are guaranteed against manufacturing defects for a total period of
24 months ** (consisting of an initial period of six months and a second period of 18 months) from the
date of original purchase. Midrone sole obligation in the event of such defects during this period is to
repair or replace the defective product or part with a comparable product or part at the sole discretion of
Midrone.
The following components or parts are not within the scope of this warranty.
• Propellers & propeller protections : no warranty on this component
• The lithium battery receive a limited warranty for 6 months or 50 recharges
Existence of a lack of conformity on the day of purchase
To benefit from the conformity warranty of the defect in the product must exist at the acquisition date.
The defect in the product appears within 6 months after purchase
The defect in the product appears within 6 months after the purchase, it is presumed to exist at the date of
acquisition.
The fault occurs more than 6 months after purchase
The fault appears more than six months after purchase, you can benefit from the guarantee of conformity
only if you can prove that the defect existed at the time of purchase.
** LAW 2014-344 of 17 March 2014 on the consumption, publication NOR: EFIX1307316L
2. Warranty conditions
These conditions must be fulfilled for the warranty service.
You must include the purchase invoice or receipt as proof of purchase date.
• The product must not have been altered, modified, or repaired by unauthorized person.
• The product must have been used in a normal way as described in the manufacturer's manual.
• The serial number or lot number, labels and stickers sabotage must be intact, with no signs of tampering.
The guarantee is not applicable for
• Damage resulting from misuse, accident, shock, ...
• Damage resulting from the inability to use the product
• Damage resulting from a fault of the user
• Damage resulting from a job, use or installation not in accordance with the manufacturer's specifications
• Damage resulting from a bad use for the good preservation of the unit
• Damage resulting from use of inappropriate accessories or consumables
• Damages that result from use of unauthorized spare parts
• Damage resulting from modification or alteration of the product
• Damage resulting from pilot error
• The damage that result from misconfiguration
• Damage resulting from the use of the unit in a hazardous environment
• Damage resulting from the use of the unit in bad weather
• Damage resulting from the use of a defective or non-charged battery.
• Damage to components: Camera, Accu resulting from inadequate mounting of these components
• The damage resulting from the operation of the unit in an electro magnetic interference environment
(radio transmission tower, high voltage son, high voltage transformer, etc.).
• Damage resulting from operating the unit in a known environment for interference from other wireless
devices (Wi-Fi signals, data transmission, etc ...)
• The damage resulting from the operation of the unit with a higher weight than normal take off weight.
3. Return Product
The product can be returned to your dealer or directly at Midrone after asking in advance a return number
on the site www.MiDrone.eu. If the returned unit is out of warranty, no refund or exchange will be
allowed.
4. Spare parts available
The main spare parts such as propellers, battery, propeller protection are available for sale on the site
www.MiDrone.eu
