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18
Cleaning Machine
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2
3
Troubleshooting
Please refer to the table below if the product has any problem during use.
Solution
Problem
Possible cause
Cleaning sensor and wheels: Gently wipe the sensor and the wheels with the
cleaning tool or soft cloth, as indicated on the right.
Clean the suction channel: Clean the suction channel with the cleaning tool or soft cloth,
as indicated on the right.
Clean the charging terminals
:
Clean the charging terminals on the charging dock with the
cleaning tool or soft cloth, as indicated below.
During work, the machine
stops suddenly and the
blue LED stays on
Place the machine on the
ground, turn on the power
switch, press the “ ”
button, the blue LED stays
on (the machine is not
connected to the charging
dock or adapter)
The machine doesn’t
change direction when it
hits an obstacle
When charging, the red
LED flashes quickly,
accompanied by a buzzer
sound
Red LED flashes quickly
Blue LED flashes once,
red LED flashes once
Blue LED flashes once,
red LED flashes two times
Blue LED flashes once,
red LED flashes three
times
The main unit is suspended (cliff
sensor detects continuous falling
hazard or any wheel is floating).
Cliff sensor failure or wheel
suspension switch failure
Bumper sensor error
The machine’s power switch is not
turned on.
The battery voltage is too low
The side brush of the main unit is
wrapped or jammed
The main unit bumper is not flexible
Main wheel set is blocked
Re-position the main unit back to the
ground and restart it.
Clean the cliff sensor, if it still doesn’t
restore, send it to the After-sales Service
Center
Check the sensitivity of the bumper, and
whether there is a foreign object
Turn on the power switch
Charge the machine
Move the machine to flat ground and
remove the wrap
Loosen the bottom screws of the bumper
Clear the blockage
