EN-23
Thank you for buying our appliance and hope you enjoy it. Should you find a
problem for the product, please contact our customer service:
In case of a malfunction, enter your exact address, telephone number, sales
contract number and device type (from the rating plate of the device).
A precise description of the error saves you and us time and money. If you have
any special questions, please contact the customer service center.
Before you contact the service:
Please check whether it is not an operating error or a cause that has nothing to
do with the function of your device.
Please note the information in the operating instructions and check whether:
- The power plug is connected
- The power plug may be damaged
- The door (s) of the device is / are firmly closed
Midea Europe GmbH
Ludwig-Erhard-Str. 14
65760 Eschborn
Tel.: 06196-90 20 - 0
Fax: 06196-90 20 -120
E-Mail: [email protected]
Homepage: www.midea.com/de
Im Servicefall:
Tel.: 06196-90 20 - 0
Fax.: 06196-90 20 -120
Email: [email protected]
Warranty conditions / Service
Guarantee conditions:
This device was manufactured and tested using the most modern methods. The
manufacturer fulfills independently of the statutory warranty obligation of the
seller / dealer for a period of 24 months, valid from the day of purchase,
guarantee of flawless material and flawless manufacturing.
The warranty claim expires if the buyer or a third party intervenes. Damage
caused by improper handling or operation through incorrect installation or
storage, through improper installation or connection, as well as due to force
majeure or other external influences, are not covered by the guarantee.
We reserve the right to repair, replace the defective parts or exchange the device
in the event of a complaint. Replaced parts and devices become our property.
Only when the manufacturer's intended use through rework or replacement of
the device cannot be achieved, can the buyer within 6 months of warranty period,
apply from the day of purchase, get a reduction in the purchase price or extension
of the purchase contract.
Claims for damages, also with regard to consequential damage, are excluded, if
they are intentional or based on gross negligence.
If the customer service is used unnecessarily or without authorization, we will
charge this for our customer services usual time and reward. Complaints are
closed immediately after detection.
The buyer must prove the warranty claim by presenting the purchase receipt.
This guarantee promise is valid within the Federal Republic of Germany.
SERVICE AND WARRANTY
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