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Troubleshooting
——If the fault is not removed after above check, please contact our authorized
service center for repair.
S/N
Problem
Reason
Solution
Sealing ring installed improperly
Food debris attached to the sealing
ring
Sealing ring damaged
The lid is not closed correctly
Float valve gasket worn-out
Too little food and water in inner
pot
Steam leaks from the lid or
exhaust valve
Exhaust valve not in sealing
position
High temperature since there isn’t
water in the inner pot
High temperature since there isn’t
water in the inner pot
Turn the exhaust valve to the
sealing position
Add water and food according
to the recipe
Food debris on the float valve
gasket
Install the sealing ring as
required
Clean the sealing ring
Replace the sealing ring
Close the lid correctly
Clean the float valve gasket
Replace the float valve gasket
Send to the service center for
repair
Send to the service center for
repair
Send to the service center for
repair
Add water according to the
requirement
Put the inner pot correctly
Send to the service center for
repair
After cooking cycle completes,
leave the lid on for 5 more
minutes.
Reduce water accordingly
Pressure control fails
Power socket bad contact
Bottom sensor fault
Pressure switch fault
Too little water
Lid opened prematurely
Too much water
Add water accordingly
Please check the power socket
Rice too soft
All indicators flas
Difficult to close the lid
Sealing ring not installed properly Position the sealing ring well
The floater valve clamps the push
rod
Float valve in the popped-up
position
Press the float valve lightly with
a chopstick.
Pressure exists inside the cooker Open the lid after the pressure
is completely released.
Lightly push the push rod
Difficult to open the lid
Steam leaks from the lid
Steam leaks from float valve
Float valve unable to rise
Display screen
displays C1
Display screen
displays E1
Display screen
displays E2
Display screen
displays E8
Power indicator doesn’t light
on
Rice half cooked or too hard
Steam comes out from
exhaust valve non-stop
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