5 - 7
Troubleshooting
Listed below are several checks you can make to help determine the cause of
any problems:
System Lockup
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If you are using a memory manager such as QEMM or 386MAX, you
need to modify the command line in the CONFIG.SYS file so the
address of the graphics card video BIOS, C0000-C7FFF, is excluded.
For example, add “X=C000-C7FF” to the command line.
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Remove all unnecessary boards.
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Disable shadow RAM.
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Ensure the board is seated correctly and the card has been installed
using proper utilities.
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Try the card in a different system and reset to factory defaults using
the INSTALL program. If the card works in another system, the
problem is likely due to incorrect configuration.
Test Patterns OK; Applications Do Not Sync
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The wrong monitor type has been selected. Change the settings in the
INSTALL program.
Window Driver Not Installing Properly
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Windows must be running in 386 Enhanced Mode. Incompatible
commands or options within CONFIG.SYS
may prevent Windows
from starting in enhanced mode. If this occurs, remove the offending
driver or reinstall the memory manager software.
AutoCAD Driver Not Installing Properly
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If using a 386, ensure AutoCAD has been configured for the
appropriate ADI driver. The protected mode driver requires extended
memory.
Installing Graphics Accelerator Software
