38
READY and RIBBON Lamps blink simultaneously
Possible Cause
Recommend Solutions
Remarks
Run out of ribbon Load a roll ribbon
Ribbon jam
Clear the jam
Ribbon Sensor
error
Service Ribbon Sensor
To be serviced only
by qualified
personnel
Only READY Lamp blinks
Possible Cause
Recommend Solutions Remarks
Serial I/O error
Check DIP switches for
the band rate settings
Memory overflow
Restart the printer
Perform Reset
Miscellaneous
Vertical blank lines
Continuous vertical blank lines in printout indicate a dirty or faulty
printhead as shown below:
If the problem cannot be solved by cleaning the printhead, replace the
printhead.
The host shows ‘Printer Timeout’
1. Check if the interface cable is connected.
2. Check if the printer is turned on.
If the situation remains unsolved, please contact your reseller or our
customer service engineer.
Summary of Contents for Matisse
Page 1: ...Matisse User Manual 2009 12 29...
Page 20: ...14 Figure 5 1...
Page 21: ...15 Figure 5 2 Figure 5 3...
Page 22: ...16 Figure 5 4...
Page 23: ...17 Figure 5 5...
Page 24: ...18 Figure 5 6...
Page 27: ...21 Figure 6 2...
Page 28: ...22 Figure 6 3 Label Media Guide Media Leader Platen Roller...
Page 29: ...23 Figure 6 4...
Page 31: ...25 Figure 7 2 Figure 7 3 Media gap 2 5mm Media sensor...