39
The data has been sent, but not printing
1. Verify you have chosen the correct Windows printer.
2. Reset the printer.
If the situation remains unsolved, please contact your reseller or our
customer service engineer.
Print quality problems
1. Adjust Print Darkness setting.
2. Adjust Print Speed setting.
3. Clean the printhead and platen roller.
4. Make sure the correct media/ribbon is loaded.
5. Use only high-quality Media, replace if necessary.
Recovery
After the corrective action is taken press the
CANCEL
button to clear
the alarm, the printer will get back to work automatically.
Others
Contact a qualified Service Engineer from your reseller or
Meteor
for troubles that persist or are not covered in this
section.
Summary of Contents for Matisse
Page 1: ...Matisse User Manual 2009 12 29...
Page 20: ...14 Figure 5 1...
Page 21: ...15 Figure 5 2 Figure 5 3...
Page 22: ...16 Figure 5 4...
Page 23: ...17 Figure 5 5...
Page 24: ...18 Figure 5 6...
Page 27: ...21 Figure 6 2...
Page 28: ...22 Figure 6 3 Label Media Guide Media Leader Platen Roller...
Page 29: ...23 Figure 6 4...
Page 31: ...25 Figure 7 2 Figure 7 3 Media gap 2 5mm Media sensor...
