Metal-Fach SMART EKO-CARBON Series, Operation And Maintenance Documentation, Page: 24 / 38

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Warranty conditions
(USER)
User’s Declaration:
I hereby declare that th
e boiler (hereinafter also referred to as the “appliance”) has been delivered
to me as per my order, new and complete. The Seller has familiarized me with the appliance’s
operation and provided a complete set of documentation (including, in particular: Operation and
Maintenance Documentation including, among other things, instructions for installation and use of the
appliance, guarantee terms). I take note of the manufacturer’s recommendation to conduct annual
technical inspections of the appliance, which are to be confirmed on the guarantee card.
…………………………………………………………….
Date and legible signature of the User
Scope of the guarantee:
1. Liability arising from the guarantee covers only defects resulting from causes present in the
appliance at the time of its issue to the User.
2. A guarantee on the appliance is granted by the manufacturer (also referred to as the
"Guarantor”): Jacek Kucharewicz, conducting economic activity under the company name Metal
Fach Jacek Kucharewicz, 16-
100 Sokółka, ul. Sikorskiego 66, NIP (Taxpayer Identification
Number): 545-100-10-62, REGON 050073833, tel48 85 711 94 56).
3. Under the guarantee, the User obtains the right to free repair of the appliance if defects of the
appliance are revealed during the guarantee period. In the event where the Guarantor
determines that it is impossible to repair the appliance or part thereof, the Guarantor reserves
the right to replace the appliance or part thereof with a new one.
Guarantee period:
On the appliance (boiler)
– 2 years from the date of sale, but no longer than 36 months from the
date of its production, with the exception of:
a) the exchanger
– the guarantee on which has a duration of 5 years from the date of sale;
b) moving parts, cast iron, mechanical parts, parts of the worm, igniter
– the guarantee on which
has a duration of 1 year from the date of sale;
c) consumables (e.g. sealing cord, seals, vermiculite, chamotte), electrical components, bolt
securing the worm’s clutch, pins – which are not covered by the guarantee.
Terms of exercising rights under the guarantee:
1. Installation of the appliance according to the Operation and Maintenance Documentation
(particularly connection of the boiler to a properly built installation, performance of first start-up
according to the guidelines
of the appliance’s manufacturer, application of devices protecting
the boiler against return of cold water (four-way valve with actuator, laddomat, etc.)
2. Sending a copy of the guarantee card, properly filled out, signed and sealed by the Seller, to
the Ma
nufacturer’s address within 30 days from the date of the appliance’s sale
3. Presentation of the guarantee card, properly filled out (signed and sealed by the seller), at the
time of filing a claim, along with proof of the appliance's purchase (e.g. receipt, invoice). In the
event of the User’s loss of the guarantee card, a duplicate will not be issued.
4.
Adherence by the User to the guidelines given in the appliance’s Operation and Maintenance
Documentation.
5. Performance of first boiler start-up within 6 months
from the date of the appliance’s installation
by the fitter in accordance with the guidelines given in the Operation and Maintenance
Documentation, by a person holding a valid license to do so (Information concerning persons
licensed to start up the boiler is available from the Guarantor - +48 85 711 94 56), confirmation
of this fact in the guarantee card, and submission of a start-up report to the Guarantor. First
boiler start-up is a paid service, and its cost is covered by the User.
6. Performance of annual inspections of the appliance according to the guidelines given in the
Operation and Maintenance Documentation, by specialized companies holding the relevant
licenses (a list of examples of specialized companies is available from the Manufacturer -
telephone number
7. +48 85 711 94 56), and recording of their performance on the guarantee card. Inspection of the
appliance is a paid service.
8. Performance of maintenance of the appliance (e.g. adjustment, cleaning, measurement of the
appliance, analysis of flue gas) by specialized companies holding the relevant licenses (a list of
examples of specialized companies is available from the Manufacturer
– telephone 48
85 711 94 56), according to the guidelines given in the Operation and Maintenance
Documentation, and recording of maintenance services on the guarantee card. The User may
report a need for intervention by service technicians to the Guarantor (In48 858 880011,
www.metalfachtg.pl/zglos-problem-online). The maintenance service is a paid service.
9. Performance of guarantee repairs solely by specialized companies holding the relevant licenses
(a list of specialized companies is available from the Guarantor - tel. +48 85 711 94 56), and
recording of their performance on the guarantee card.
10. Use of
spare parts and consumables meeting the manufacturer’s specifications. It is
recommended to use original spare parts.
11. The guarantee covers the territory of the Republic of Poland.
The guarantee does not cover defects of the appliance arising from:
1. Failure by the User to adhere to the conditions specified in the Operation and Maintenance
Documentation and the instructions given therein concerning transportation, installation,
operation, use and maintenance of the appliance;
2. Improper storage and transportation by the User;
3. Damage to subassemblies of the appliance due to the application of improper electrical voltage
by the User. In the case of direct or indirect power supply to the appliance from power
generators, UPS systems or devices, the User should consult the specifications of power
supply devices with the manufacturer;
4. Defects of the appliance caused by a defective heating installation connected to the appliance;
5. Overheating of the boiler by the User;
6. Connection, by the User, of the boiler to a closed-loop system without the application of the
appropriate cooling device.
7. Application by the User of improper fuel or fuel of poor quality;
8. Independent modification of the appliance by the User.