Metal-Fach SEMAX OPTI, Technical And Operating Instructions

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METAL-FACH Heating Technology
39
Notification of complaint
Customer details Central heating boiler data
Name
Product name:
Address of residence
Model:
Phone
Manufacturer's No.
No. of purchase
document:
Guarantee period
Includes | Does not include
No. of payment
document:
Detailed description of the fault:
Seller's signature
Conditions for starting the complaint repair procedure:
1. Confirmation by the point of sale of payment for the claimed product is the basis for starting the
complaint procedure.
2. The warranty card is the only basis for free repair.
3. The claimant is obliged to reimburse the costs incurred by the company METAL FACH Jacek Kucharewicz
in the case of unjustified calling of the service team or failure to meet points 1 or 2 (each started hour of
the service technician work 70 PLN net, travel 1 PLN net/km round trip).
4. The legible signature of the applicant confirms that he/she has read the basic conditions of the
complaint procedure.
Legible signature of the complainant Signature of complainant
I declare that I am familiar with the terms and conditions of the warranty on the basis of which I make a
complaint and I agree to the processing of my personal data for the needs of the complaint process in
accordance with the Act of 29.08.1997 on the Protection of Personal Data (Journal of Laws No. 133 item 833).
Legible signature of the complainant
The manufacturer undertakes to perform warranty repairs within 14 days from the date of receiving the user's
written notification of damage on the manufacturer's claim form.