
47
TROUBLESHOOTING/ WARRANTY INFORMATION
TROUBLE-
SHOOTING
9
Unexpected result.
Incorrect cuff placement.
Reread the instructions for
use and place the cuffs
correctly.
Patient moving during
measurement.
Repeat the measurement
process.
Wrong cuff size used.
Use cuffs of the correct size.
Possible air leakage.
Check the cuffs, the air tubes
and the connectors and
replace them if necessary.
If you cannot fix the issue
yourself, consult your dealer
or the manufacturer.
Audible stretching
of the fastening
tape.
Incorrect cuff placement.
Reread the instructions for
use and place the cuffs
correctly.
Wrong cuff size used.
Use cuffs of the correct size.
Continuously
flashing purple or
red indicator on
CUFFMD
Incorrect state of the
diagnostic module
Press and hold the button on
top of the MESI TUBELESS
CUFF UNIT (CUFFMD) for 15
seconds to restart it.
No light indication
when pressing
the CUFFMD
multifunctional
button.
Battery is empty
Place the MESI TUBELESS
CUFF UNIT on the charging
station and leave it to charge
for at least half an hour before
retrying.
The cuffs do not
inflate.
Hissing noises.
Possible air leakage.
Check the cuffs, the air tubes
and the connectors and
replace them if necessary.
NOTE
If the problem continues, contact the manufacturer or the local distributor for
further assistance.
WARRANTY
INFORMATION
10
A warranty period applies to the device, starting from the date of
purchase (delivery date shown on the invoice). Warranty claims will
only be valid, if accompanied by the purchase receipt. More details
about the warranty can be found in the warranty booklet attached
to the given instructions for use.