COPYRIGHT © 2004 MERIT INDUSTRIES, INC.
Merit Video Machine Limited Warranty
Merit Industries, Inc. warrants its video ma-
chines to be free from defects in material
and workmanship for a period of one year
from the date of purchase. The warranty
covers all electrical components (except
fuses and light bulbs) and printed circuit
boards. The touchscreen is under warranty
for a period of 3 years.
Failure due to misuse, vandalism, excessive
or intentional abuse, operation outside speci-
fied conditions (including, but not limited to,
improper electrical power source), fire, wa-
ter damage, acts of God, acts of war and
civil unrest are specifically excluded.
Merit products are carefully inspected and
thoroughly tested prior to packing and ship-
ment. Any damage discovered upon receipt
of goods, whether obvious or concealed,
must be reported immediately to the deliver-
ing carrier and claims made directly to them.
Merit assumes no responsibility for damages
once the product has left its facilities and
any disputes regarding transportation dam-
age must be resolved with the shipping
company(s).
Merit will repair or replace, at its option, any
component, part or assembly that fails un-
der warranty, provided that the failed item is
returned, shipping charges prepaid, to
Merit’s repair facility and Merit is notified of
the failure within the warranty period. Merit
reserves the right to request the serial num-
bers of the item and/or game which has
failed, and copies of sales invoices, bills of
lading or other documents as required to
determine the validity of the warranty cov-
erage. Merit will return or replace warranty
items, as specified above, shipping charges
prepaid, by ground transportation.
Merit’s obligation shall be limited to repair or
replacement as stated above, and shall spe-
cifically exclude any liability for consequen-
tial damages or loss of earnings.
Merit may, at its discretion, provide replace-
ment parts under warranty prior to receiv-
ing defective items, without incurring any
ongoing obligation to extend such accom-
modations.
In certain instances, due to geographical or
other considerations, Merit may offer PCB
warranty service on an extended time ba-
sis as follows:
(a) User notifies Merit in writing (or FAX)
of PCB failure, providing dates of failure,
serial numbers and a brief description of
failure symptoms.
(b) Failed PCBs are accumulated for a
time period or quantity accumulation, as
designated by Merit and sent in one ship-
ment to save shipping expenses.
(c) Merit honors warranty as per dates
of failure notification.
The above terms and conditions constitute
the sole obligation, written or implied, of Merit
Industries under its warranty coverage.
23 MR. VIPS™ INSTALLATION AND OWNER’S MANUAL PM0441-03
