COPYRIGHT © 2003 MERIT INDUSTRIES, INC.
Merit Industries, Inc.
Megatouch Combo Jukebox™ Troubleshooting Guide continued
P
ROBLEM
P
OSSIBLE
C
AUSE
C
ORRECTIVE
A
CTION
•
a song cannot be
added to the
purchase list
•
The unit already has the
maximum number of songs
installed on it (approximately
2,000). Songs in the purchase
list are counted in this total,
since space must be reserved
on the hard drive to receive
them.
•
Delete songs from the unit in order to
create space for songs on the purchase
list.
If the problem persists, call TouchTunes
Technical Support 1-800-711- JUKE.
•
remote control
does not work
•
Support for the remote is not
enabled.
•
The batteries in the remote
control are dead.
•
The switches in the battery
compartment were changed.
Follow these steps until the problem is
solved:
•
Put new batteries into the remote control.
•
Check the System Settings screen and
make sure the REMOTE CONTROL
MODE is ON.
•
Re-learn the remote ID.
If the problem persists, call TouchTunes
Technical Support: 1-888-711-JUKE.
•
no sound when
using microphone
•
The PAUSE button was
pressed on the remote control.
•
The microphone volume limit
is set to 0.
•
The microphone is improperly
connected to the Single Board
Computer.
•
The microphone is defective.
•
The microphone cable is
damaged or defective.
•
Follow these steps until the problem is
solved:
1. Go to the Sound Mixer screen and
make sure that the maximum volume
for the microphone is not limited to 0.
2. Make sure that the microphone is
connected to the MIC IN input on the
Single Board Computer.
3. Verify that the microphone is in
working order and that the cable
between the microphone and Single
Board Computer has not been
severed or damaged.
If the problem persists, call TouchTunes
Technical Support: 1-888-711-JUKE.
•
humming noise
from any speaker
after connecting to
an external audio
device
•
There is a ground loop.
•
Ground loops can occur when there is
more than one path to the electrical
ground. A quick way to solve the problem
is to install a ground loop isolator on the
audio cable that connects the unit to the
external audio device.
If the problem persists, call TouchTunes
Technical Support: 1-888-711-JUKE.
PM0378-07 MEGATOUCH COMBO JUKEBOX™ OWNER’S MANUAL 43