30
Troubleshooting
If you have problems operating your player, please check
the troubleshooting guide below.
Problem
Check Item
Page
z
Check if the earphones are
inserted completely into the
earphone jack.
P.5
z
Click on the Volume up button
P.6
No sound
from the
earphone
z
The music you are playing
may be damaged. Connect
the player to the PC and play
the file through the PC to see
if it works.
P.7
z
Check the remaining memory
capacity on the player.
P.22
Cannot
download
music
z
Check if the connection is
normal between the player and
the PC.
P.7
Weak FM
channel
reception
z
Remove or turn off the
interference sources close to
the player, including a PC and
other electronic devices.
z
Adjust the location and angle
of the earphone cord and the
player because the earphone
cord has a built-in FM antenna.
z
Tune FM sensitivity to high
P.19
No
response
while
pressing
any button
z
Check if the keylock function is
enabled. Disable the key-lock
function
z
Insert the tip of a pin or pointed
object into the RESET button
on the back of the player.
P.8
P.5
Accessory List
□
User’s manual.
□
Earphone
□
Straps
z
Product accessories may vary for different shipment
packages and retailers. Contact your retailer for
details.
z
If the Installation CD is not included in the product
package, kindly download the upgrade firmware and
latest version of the user’s manual from the company
website.
z
The accessories list is subject to change without prior
notice. Actual accessories might be different from the
figures shown in this document.
