in the second stage to enable an optimal
service.
An overview of the data transmitted can be
found in the respective terms of use for
Mercedes me connect services. These can be
obtained in the Mercedes me Portal: https://
me.secure.mercedes-benz.com
Data processing
The data transmitted within the scope of the call
is deleted from the processing system after the
call is finished, in so far as this data is not being
used for other activated Mercedes me connect
services.
The incident-specific data is processed and
stored in the Mercedes-Benz Customer Centre
and, if required to process the incident, forwar‐
ded to the service partner authorised by the
Mercedes-Benz Customer Centre. Please take
note of the data protection information on the
Mercedes me Internet page https://
www.mercedes.me or in the recorded message
immediately after calling the Mercedes-Benz
Customer Centre.
%
The recorded message is not available in
every country.
Mercedes me connect
Information on Mercedes me connect
Mercedes me connect provides the following
services:
R
Accident and breakdown management (me
button)
R
Mercedes-Benz emergency call system (auto‐
matic emergency call and SOS button)
The Mercedes-Benz Customer Centre and the
Mercedes-Benz emergency call centre are availa‐
ble for you around the clock.
The me button and the SOS button can be found
on the vehicle's overhead control panel
(
/
page 331).
You can also call the Mercedes-Benz Customer
Centre using the multimedia system
(
/
page 333).
Please note that Mercedes me connect is a
Mercedes-Benz service. In emergencies, first call
the national emergency services using the
standard national emergency service telephone
numbers. In emergencies, you can also use the
Mercedes-Benz emergency call system
(
/
page 337).
Observe the conditions of use for Mercedes me
connect and other services. These can be
obtained in the Mercedes me Portal: https://
me.secure.mercedes-benz.com
Further information about Mercedes me con‐
nect, the provided service scope and operation:
https://moba.i.daimler.com/markets/ece-row/
baix/cars/connectme/en_GB/#emotions/
Startseite.html
Information on Mercedes me connect Acci‐
dent and Breakdown Management
The Accident and Breakdown Management can
include the following functions:
R
Supplement to the Mercedes-Benz emer‐
gency call system (
/
page 337)
If necessary, the contact person at the
Mercedes-Benz emergency call centre for‐
wards the call to Mercedes me connect Acci‐
dent and Breakdown Management. Forward‐
336 Multimedia system
Internal use only
Summary of Contents for C-Class Saloon 2020
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Page 9: ...Left hand drive vehicles 6 At a glance Cockpit Internal use only ...
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Page 17: ...14 At a glance Overhead control panel Internal use only ...
Page 19: ...16 At a glance Door control panel and seat adjustment Internal use only ...
Page 21: ...18 At a glance Emergencies and breakdowns Internal use only ...
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