23
4
Troubleshooting
Problem
Possible Reasons and Solutions
No display when pressing ON.
Check whether the batteries are
positioned correctly or change to new
batteries.
CH1/CH2 LEDs keep lighting
or flashing.
The contact from MEND Wellness
TM
to
the skin may be lost. This is caused by
poor connection or dry skin.
There is a quick test. Put two gloves or
all the electrodes together. If CH1/CH2
LEDs stop flashing, it means the
previous problem was caused by dry
skin. You need to make the skin moist.
If CH1/CH2 LEDs continue flashing, it
means there is a disconnection. You
need to check the connection from the
MEND Wellness
TM
device to the wires,
gloves and skin. Contact your health
care practitioner or MEND Technology
if the problem persists.
No sensation of current
This is normal for the low current
intensity.
Treatment is not effective.
Please
consult
your
health
care
practitioner.
