TROUBLESHOOTING GUIDE
41
If you experience a problem with this unit, check the chart below before calling for service.
Symptom
Possible Cause
Solution
Unit will not turn on.
Power is off.
Press the Power button for one
second to turn on.
Batteries are weak or dead.
Replace batteries.
Images/pictures are poor
quality.
Poor lighting.
Take picture in better lighting
and/or adjust the Brightness
setting.
Lens is dirty.
Clean lens with a soft cloth.
Subject too close.
Move further away from subject.
Subject or unit moved as picture was
taken.
Hold unit steady until picture is
taken; tell subject to hold still.
Subject is too far away.
Move closer to subject.
Resolution is set too low.
Set to a higher resolution, see
page 12.
White Balance is not set properly.
Set White Balance to reflect the
environment you are in, see
page 18.
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