38 of 39 20141119-Ver1
TROUBLE SHOOTING
Problem:
Possible Causes:
Main Burner cannot light
1. Check LP cylinder fuel level
2. Bad electrode spark. Check to see if the grill will match light.
Electrode or collector may need adjustment.
3. Burner tube may be improperly seated into the burner valve.
Reinstall burners referring to section “To reinstall the main
burners”.
4. Burner may be obstructed. See section on “Burner Cleaning”
under Maintenance and Cleaning instructions.
5. The cylinder valve may be closed.
6. Regulator is not properly seated on cylinder valve.
Side Burner and Back Burner
cannot light
1. Check to see if debris is blocking the electrode.
2. The ignition electrode is too close or too far away to the burner
(less than 1/8” or more than 3/16”). So the ignition spark
cannot be generated properly. Adjust the electrode position
accordingly.
Fire at control knob
1. Valve orifice is improperly seated into burner tube. Reinstall
burners referring to section “To reinstall the main burners”.
2. Gas connections may be loose. Leak Check and tighten all
connections.
3. Burner holes may be obstructed. See section on “Burner
Cleaning” under Maintenance and Cleaning instructions.
Yellow flame at burner
1. Burner may be obstructed. See section on “Burner Cleaning”
under Maintenance and Cleaning instructions.
2. Grill is in a windy location.
Flame blows out on “LOW”
1. Burner may be obstructed. See section on “Burner Cleaning”
under Maintenance and Cleaning instructions.
2. Grill is not sufficiently preheated.
3. Burner tube may be improperly seated into the burner valve.
Reinstall burners referring to section “To reinstall the main
burners”.
Burner does not get hot enough
1. Flow control device has been activated in regulator. To reset
the regulator, turn off all burners and close the LP gas cylinder
valve. Disconnect the regulator from the LP gas cylinder and
wait one minute. Reconnect the regulator to the LP gas
cylinder and slowly open the LP gas cylinder valve until it is
fully open. Light all burners and observe the temperature.
2. The fuel hose may be bent or kinked.
3. Burners may be blocked by spiders and insects. See section
on “Burner Cleaning” under Maintenance and Cleaning
instructions.
Grill is too hot
1. Excess grease build-up causing grease fires. Clean the grill
according to Maintenance and Cleaning instructions
2. Damaged or faulty regulator. Replace with factory authorized
parts.
3. Cook on a lower temperature setting.
Grill takes a long time to preheat
1. Normal preheat 500-600 °F, takes about 10-15 minutes. Cold
weather and wind may effect your preheat time.
Regulator makes noise
1. Vent hose on the regulator may be plugged or regulator may be
faulty.
Rotisserie motor will not turn
1. The motor is not connected to a properly grounded power
supply.
2. The on / off switch is not in the on position.
3. The spit rod is not fully inserted into the motor.
4. There is encumbrance or drag.
Excessive flare-ups
1. Grease and/or residue build-up on heat distribution plates or in
fire box.
2. Excessive dripping of fat or marinade from food.
