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Megapix DWC-MPTZ230XTW, User Manual

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Megapix DWC-MPTZ230XTW User Manual Download Page 11

Installation -

Installation - flush mount

PREPARE THE FLUSH MOUNT FOR INSTALLATION

INSTALLATION

1. 

Detach the magnetic cover from the mount base. 

2.  Remove the three (3) screws to disconnect the mounting plate 

from the mounting base. 

          When using the flush mount, the camera cannot be tilted  

            more than 20°

1. 

Using the mounting template mark and drill the necessary holes 

in the mounting surface. 

2.  Connect the first safety wire between the flush mount’s base and 

the mounting surface. 

3.  Adjust the 3-point in-ceiling wing using a screwdriver. Twist the 

screws to tighten and expand until the flush mount is secured to 

the mounting surface.

               

4.  Pass the wires through the flush mount base. 
5.  Remove the camera’s base from the camera module by rotating 

the base clockwise to the unlock position.

UNLOCK

LOCK

6.  Connect the camera base to the mounting plate by rotating it 

clockwise and secure it with the two (2) mount screws included. 

7.  Use the second safety wire to secure the camera base and 

mounting plate to the mounting base. 

           

8.  Connect all wires to the camera. 

9.  Attach the camera’s body and mounting plate to 

the camera base and mounting plate by rotating 

the base counter-clockwise to the lock position. 

10.  Place the dome on the camera module by securing 

the screws at the base of the dome. 

11.  Connect the mounting plate inside to the upper 

part of the mounting base using the three (3) 

screws.

Upper part

12.  Attach the magnetic cover to the mounting base 

by aligning the connecting points as seen in the 

image below.

Lower part

13.  Remove the protection film when the installation 

is complete. 

Wings

Mounting base

Camera connector  

neck

Camera base

Mounting 

plate

Mounting base

NOTE:

  See the QSG for the mounting accessory for more information. 

10

Summary of Contents for DWC-MPTZ230XTW

Page 1: ...Before installing and using the camera please read this manual carefully Be sure to keep it handy for future reference MEGApix 2 1MP 1080p 30X PTZ IP camera DWC MPTZ230XTW User sManual Ver 10 21 ...

Page 2: ...fy this product in any way 10 When cleaning do not spray water directly onto parts of the product Doing so may cause fire or electric shock Precaution Operating Before using make sure the power supply and all other parts are properly connected While operating if any abnormal condition or malfunction is observed stop using the camera immediately and contact your dealer Handling Do not disassemble or...

Page 3: ...eptacles and the point where they exit from the apparatus 11 Only use attachments accessories specified by the manufacturer 12 Use only with cart stand tripod bracket or table specified by the manufacturer or sold with the apparatus When a cart is used use caution when moving the cart apparatus combination to avoid injury from tip over 13 Unplug this apparatus during lightning storms or when unuse...

Page 4: ...ent settings 32 Settings Camera setup Video enhancement 33 Settings Network setup 34 Settings Trigger action setup 45 Settings Event setup 49 Settings Security setup 60 Settings System setup System information 68 Settings System setup Firmware 71 Settings System setup Date and time 72 Settings System setup DST 73 Settings System setup Users 74 Settings System setup System log 75 Settings System se...

Page 5: ...4 Introduction Product Accessories Star Wrench Desi Pack Moisture Absorber PoE Injector Terminal Block Absorber Guide Camera DESI P SI PAK Quick Manual ...

Page 6: ...5 Introduction Part Name IR LEds Mounting Accessory sold separately Mount Cover PTZ Base ...

Page 7: ...oisture absorber for more than the first day In cases where the camera can experience a moisture issue users must keep the moisture absorber in the camera The moisture absorber has an approximately 6 month life cycle varying depending on the environment WARNING It is highly recommended that you install the moisture absorber when mounting the camera The moisture absorber prevents moisture from bein...

Page 8: ...he mounting accessory neck 4 Open the camera s base by rotating the base clockwise to the unlock position Make sure the camera s safety wire is connected between the camera base and the camera module UNLOCK LOCK 5 Connect all wires to the camera See STEP 2 and STEP 4 for more information 6 Attach the camera s body to the base and mounting accessory by rotating the base counter clockwise to the loc...

Page 9: ...f the neck 5 Open the camera s base by rotating the base clockwise to the unlock position Make sure the camera s safety wire is connected between the camera base and the camera module UNLOCK LOCK 6 Connect all wires to the camera Please refer to the camera s QSG for cable management 7 Attach the camera s body to the base by rotating the base counter clockwise to the lock position 8 Place and secur...

Page 10: ...the side of the neck Use the hexagonal wrench to secure the screws in place 5 Open the camera s base by rotating the base clockwise to the unlock position Make sure the camera s safety wire is connected between the camera base and the camera module UNLOCK LOCK 6 Connect all wires to the camera Please refer to the camera s QSG for cable management 7 Attach the camera s body to the base by rotating ...

Page 11: ...nlock position UNLOCK LOCK 6 Connect the camera base to the mounting plate by rotating it clockwise and secure it with the two 2 mount screws included 7 Use the second safety wire to secure the camera base and mounting plate to the mounting base 8 Connect all wires to the camera 9 Attach the camera s body and mounting plate to the camera base and mounting plate by rotating the base counter clockwi...

Page 12: ...11 Installation Adjusting the Camera s Angle Tilting 95 5 90 Panning 360 ...

Page 13: ...he camera to the switch using an Ethernet cable for data transmission and use a power adapter to power the camera Two Options Use a PoE enabled switch to connect data and power through a single cable and begin viewing and recording images instantly A non PoE switch will require an adaptor for power transmission Ethernet Cable Ethernet Cable Power Power requirements Power consumption PoE IEEE 802 3...

Page 14: ... an adequate power adapter to power the camera 4 Alarm input and output Connect an external sensor input and alarm output to the camera s terminal block 5 Audio input and output Use the camera s audio in port to connect a microphone or line out port of an amplifier 6 Video output Use the local video output for a camera image preview during the installation 7 SD card slot Insert an SD card for loca...

Page 15: ...e camera s SD Card locate the SD card slot at the front of the main unit 2 Insert a class 10 SD card into the SD card slot by pressing the SD card into the slot until it clicks into position Do not insert the SD memory card upside down or by force It may damage the SD memory card Removing an SD Memory Card Gently press down on the exposed end of the memory card as shown in the diagram to eject the...

Page 16: ...asswords must have a minimum of 8 characters with at least 4 combinations of uppercase letters lowercase letters numbers and special characters Passwords cannot contain the user ID d Click change to apply all changes 6 Select a camera from the list by double clicking on the camera s image or clicking on the Click button under the IP Conf column The pop up window will show the camera s current netw...

Page 17: ...d log in again by pressing the RE LOGIN button Internet Explorer After three failed attempts or the cancel button is clicked you will experience a login fail Other Browsers After the Cancel button is clicked you will experience a login fail Password Hint Page If you need help remembering the password for your user input the username in the username field and press the hint button If you added a hi...

Page 18: ...m from the camera 2 Setup popup button Click it to open the Setup page to setup details of IP camera like Video Network Events System etc See the section Setup 3 When the image is not smooth due to a bad network connection the image stored during setup will be shown during live stream Users can adjust the buffering time from the options in the drop down menu to compensate for slow network connecti...

Page 19: ...rop down menu Preset Tour A preset tour is a pattern the camera performs moving from one set preset to another At least 2 presets must be set up before a tour can be created To create a tour click on to open the tour settings Select the presets from the bottom table enter the delay how long the camera will remain in the preset and the movement speed between presets from 1 to 10 Click ADD to add th...

Page 20: ... ONVIF UPNP DDNS FTP SMTP SNMP HTTP ACTION RTSP Trigger Action ACTION RULES IMAGE TRANSFER RELAY OUT Events EVENT RULES MOTION TEMPERATURE ALARM INPUT Record MANAGEMENT RECORD LIST STORAGE Security IP ADDRESS FILTER RTSP AUTHENTICATION IEEE 802 1x HTTPS CERTIFICATES AUTO LOCK PTZ PTZ SETTINGS System INFORMATION DIAGNOSTICS CONFIGURATION BACKUP FIRMWARE UPDATE DATE TIME DST USER MANAGEMENT LOG FACT...

Page 21: ...ec the subcategories may be changed accordingly 3 Description Input the additional description of the selected channel Max 30 alphanumeric characters may be used including spaces 4 Resolution Select video resolution Available Frame Rate may differ even if the same codecs are in use Resolution of Video Format 5 Frame Rate Select the maximum Frame Rate Available Frame Rate can be different although t...

Page 22: ...wer number of P frames for this setting 7 Profile The profile defines the subset of bitstream features in H 264 H 265 HEVC stream including color reproduction and additional video compression H 264 Main High H 265 HEVC Main 8 Bitrate Mode Select the bit rate control scheme of video compression from CBR Constant Bit Rate or VBR Variable Bit Rate This category will not appear if you select the codec Ma...

Page 23: ...VBR control mode The Target Quality of the video can be setup 11 Smart Core Off Smart RC 12 Extension Option 13 Click Apply to save all settings Off You cannot use the Extension Option SVC T On The H 264 H 265 HEVC SVC Scalable Video Coding is a video compression algorithm that enables effective and efficient transmission of video files over low bandwidth networks ...

Page 24: ... Setup Video Audio Setup OSD Configuration 1 2 3 1 Date Time Display the current time 2 User Text Output the TEXT entered by the user Support a maximum of 30 characters 3 Click Apply to save all settings ...

Page 25: ...he qualities of movement in the scene without compromising the bandwidth 1 Stream Select the Stream Currently supports only H 264 H 265 HEVC The function is not supported in the MJPEG codec 2 Activation Enable or disable the region of interest function 3 Quality Set the quality of the set area 4 Click Save to save all settings Click Cancel to return to the previous setting ...

Page 26: ...e Adjust the volume for audio coming from the camera from 0 to 10 3 Sample Rate Displays the camera s Audio Sample Rate 8000 Hz 4 Click Save to save all settings Click Cancel to return to the previous setting Setup Video Audio Setup Audio Configuration 1 2 3 4 ...

Page 27: ...hide on screen to protect privacy 1 Activation Enable or disable the privacy mask function 2 Area Select Area1 Area16 then draw the privacy mask in the video display 3 Click Save to save all settings Click Cancel to return to the previous setting Click Clear Area to delete the selected Area1 Area16 1 2 3 ...

Page 28: ...number the sharper the lines in the image will appear 2 Click Save to save all settings Click Cancel to return to the previous setting Click Default to settings to the factory defaults Setup Camera Setup Camera Image Adjustment 1 2 ...

Page 29: ... 1 125 1 700 1 1000 1 1600 1 2500 1 5000 1 7000 1 10000 or 1 30000 Iris priority adjust the iris settings from the available options in the drop down menu 0 Close 20 Open Bright Mode adjust the brightness based on the lighting conditions in the camera s environment Select from 0 dark 20 bright 2 Exposure Compensation Use this function to adjust the exposure level When enabled adjust the level from...

Page 30: ... the image is black and white Schedule In this mode Day Night mode is converted accordance with the scheduled time 2 Color Level This level determines when the camera will change from Night mode B W to Day mode color while set to Auto The lower that this value is set the lower the lighting threshold requirement will be for the transition 3 B W Level This level determines when the camera will chang...

Page 31: ... set the WDR level from 1 to 5 The higher the number the stronger the WDR compensation 3 BLC Backlight Compensation enable or disable the BLC function To enable BLC WDR must be disabled 4 Click Save to save all changes Click Cancel to return to the previous setting Click Default to change the settings back to their factory defaults Setup Camera Setup Camera Backlight Settings 1 2 3 4 ...

Page 32: ...lance settings automatically for outdoor installations based on the camera s lighting conditions One Push WB When selected push the button to set the white balance settings to the current lighting conditions and lock them Manual Set the camera s white balance settings manually by adjusting the R gain and B gain 2 RGB Gain The R B gain can be set only when the White Balance Mode is set to Manual 3 ...

Page 33: ...hen fog or inclement weather may impact the camera s view Set to Off Middle Low or High 3 Stabilizer Enable the stabilizer function to adjust the camera s image to compensate for shaking 4 Click Save to save all settings Click Cancel to return to the previous setting Click Default to settings to the factory defaults Setup Camera Setup Camera Image Enhancement 1 2 3 4 ...

Page 34: ... s image appears to flicker enable this function to improve the camera s image 2 Click Save to save the current settings Click Cancel to return to the previous setting Click Default to settings to the factory defaults Setup Camera Setup Video Enhancement 1 2 ...

Page 35: ...34 Setup Network Setup Network Status This menu displays the camera s current network settings To make any changes to the settings you must go to the appropriate network settings tab ...

Page 36: ...ing host within the network the IP address of the router that is most commonly used 5 Preferred DNS Server Address of the decentralized system used to translate alphabetic names into IP addresses 6 Alternate DNS Server Secondary address of the decentralized system used to translate alphabetic names into IP addresses 7 HTTP Port The HTTP port can be set to the default 80 port or any value between 1...

Page 37: ...Network Setup Auto IP Settings 1 3 2 1 General Setting Enable or disable the Auto IP Settings 2 Auto IP Settings Information Display the camera s Unique ID and Auto IP address 3 Click Apply to save all settings ...

Page 38: ...ithout ONVIF authentication WS Usertoken Allow access to the camera with WS User Token of ONVIF authentication WS Usertoken Digest Allow access to the camera with WS User Token and Digest of ONVIF authentication 2 Discovery Mode Enable or disable discovery mode 3 Click Apply to save all settings ...

Page 39: ... 3 1 General Setting Enable or disable the UPNP function 2 Friendly Name Define the friendly name Support a maximum of 30 characters and special characters Do not use Acceptable special characters include _ 3 Click Apply to save all settings ...

Page 40: ...e the setup is completed by entering the username and password registered in that DDNS site If you setup DDNS properly the IP address of your camera will be updated automatically whenever the IP address is changed or the system is rebooted If IP updating to the DDNS site is failed the camera will keep retrying in 1min interval 3 Click Apply to save all settings DDNS Provider DynDNS No IP Site Addr...

Page 41: ...oad Path Define a path in FTP server to store video For the path name English Alphabet numbers and special characters _ can be used 4 FTP Port Define the FTP Server Port If the port is not appropriate it is impossible to access to FTP Server 5 User ID Define User ID to access the FTP Server Fill out the correct User ID registered in the FTP Server 6 Password Define Password to access the FTP Server Fi...

Page 42: ...ill out the correct User ID registered in the SMTP Server 6 Password Define the Password to access the SMTP Server Fill out the correct Password registered in the SMTP Server 7 E Mail Sender Define the e mail address of the E Mail Sender It will be displayed as the sender when the camera sends an E mail 8 E Mail Receiver Define the e mail address of the E Mail Receiver It will be displayed as the Rec...

Page 43: ...mode 4 Activation Select mode to enable or disable 5 Read Write name Define Read name and Write name 6 Security Level Select one of no auth no priv auth priv 7 Authentication Algorithm Select MD5 or SHA as the authentication method 8 Authentication Password The Authentication Password is encryption for authentication and is between 8 to 30 digits long 9 Private Key Algorithm Select DES or AES as th...

Page 44: ...ion Server Enter the HTTP address of the receiving server This is the server that will receive the HTTP action notification from the camera PORT Enter the port number for the receiving server User ID Enter the user ID information for the receiving server Password Enter the password information for the receiving server 3 Message Enter the default message that will be included with the alert 4 Click...

Page 45: ...service to ensure data transfer performance 4 RTP Multicast Check RTP Multicast Start Stop To activate RTP Multicast 1 Click the On button 2 Enter accessible RTP Multicast IP the port for video stream control RTP packet TTL 3 Click the Apply button It is possible to set each RTP Multicast for CH1 3 5 Click Apply to save all settings Click this button when completed setup each channel 6 It shows RT...

Page 46: ...Action rules List It indicates the custom action rule information added to the Action rules list 2 Click Add to add custom action rules Click Modify to modify selected items from the action rules list Click Delete to delete selected items from the action rules list ...

Page 47: ...Modify 1 2 3 1 Name Define the name of the action rules Input text cannot exceed the limit 3 15 characters 2 Action1 Action5 Select the action to take If the event occurs 3 Click Save to save all settings Click Cancel to return to the previous menu ...

Page 48: ...ation 2 Click Apply to save all settings Image Transfer Configuration Setup Trigger Action Setup Number of Images Pre alarm Duration Post alarm Duration Descriptions Define the number of images transferred per second Define the duration of image transfer before an event Define the duration of image transfer after an event 1 2 ...

Page 49: ...of relay outputs available depends on the camera model 2 Mode Select the monostable bistable for relay mode 3 Idle State Select whether the contact is normally opened or is closed 4 Duration Relay out is operated during the setting time In monostable mode this function must be set up 5 Click Apply to save all changes ...

Page 50: ...ent Rules List It indicates the custom Event Rule information added to the Event Rules list 2 Click Add to add custom event rules Click Modify to modify selected items from the event rules list Click Delete to delete selected items from the event rules list ...

Page 51: ...el to return to the previous setting You need at least one event 3 Rules Select the action to take when the rule is active Select from sending notifications to an SMTP server an FTPO server or start recording Note that record action is not available if system initialize is selected as the event 4 Click Save to save the current settings Click Cancel to return to the previous setting Setup Event Set...

Page 52: ...can set up to four areas 3 Activation Enable or Disable motion detection function 4 Sensitivity Define the sensitivity of motion detection If a high value is selected it will detect very small motion while it becomes relatively insensitive when a low value is selected 5 Click Save to save all settings Click Cancel to return to the previous setting Setup Event Setup Motion Detection Configuration 1 ...

Page 53: ...mperature 1 3 2 4 1 Mode Select Fahrenheit or Celsius 2 Threshold Define the temperature at which the event trigger occurs 3 Temperature It indicates the current temperature of the IP camera 4 Click Apply to save all settings ...

Page 54: ...FF NO NC Operation Ignore this input sensor The contact is normally open and closed when activated The contact is normally closed and open when activated 1 Input Device Setup Select input device type from OFF N O N C 2 Click Apply to save all changes ...

Page 55: ... 3 2 4 1 Target Stream Select the channel you want to record video 2 Click Save to save the current settings 3 Recording List Display the information about the recording settings 4 Click Modify to modify the selected item in the recording list ...

Page 56: ...rently the camera supports MP4 file type 4 Storage Select the storage type SD Card Disabled selection is not allowed 5 Continuous If continuous mode is enabled the camera will start recording automatically 6 Pre Duration Define the duration of recording before an event 7 Post Duration Define the duration of image transfer after an event 8 Click Save to save the current settings Click Cancel to ret...

Page 57: ...ist Display the information of the recorded video 5 Click Play to view the selected item in the list of the recorded video results Click Download to download the selected item When you click Download the following window appears When downloading please fill up the purpose of the file download The field is limited to 30 characters This information will be shown on the Log page with the download tim...

Page 58: ...ord Setup 1 2 3 1 Recording Video Viewer Play the recorded video 2 Recording Video Information Display information about the recorded video 3 Click Replay to view the recorded video again Click Back to return to the previous menu ...

Page 59: ...58 Storage Configuration Setup Record Setup Display the SD card information mounted on the device Select an item from the Storage List to configure its related functions ...

Page 60: ... stored images older than the selected time 3 Overwrite If ON is selected once the SD card has less than 8MB storage available new data will start to overwrite the oldest data If OFF is selected once the SD card has less than 8MB available the camera will stop recording to the SD card 4 Unmount Remove the SD card from the device 5 Format Delete all contents stored on the SD card 6 Click Apply to s...

Page 61: ...tion 2 IP Filter Type Select the recording IP filter type 3 Click Apply to save all settings 4 Filter IP Address Display the filtered IP address 5 IP Address Define the IP address you want to apply the IP filter 6 Click Add to add the IP address to the list Click Remove to remove the IP address selected in the list ...

Page 62: ...61 Setup Security Setup RTSP Authentication Configuration 1 2 1 RTSP Authentication Enable or disable the RTSP authentication 2 Click Apply to save all settings ...

Page 63: ...ide TTLS MD5 It does not require a certificate on the client side TLS It relies on client side and server side certificates to perform authentication 3 EAPOL Version Select the EAPOL Version 4 ID Type the ID to identify the client in the IEEE 802 1X authentication server 5 Password Type the Password to identify the client in the IEEE 802 1X authentication server 6 Verify Verify Password 7 CA Certi...

Page 64: ... If you cannot select a certificate please install the certificate from the Security Certificates menu 2 HTTPS connection Policy Select one of HTTP HTTPS HTTP and HTTPS depending on the connected web ONVIF RTSP over HTTP WEB HTTP HTTPS HTTP and HTTPS ONVIF RTSP OVER HTTP HTTP HTTPS HTTP and HTTPS 3 Click Apply to save all settings When HTTPS mode is chosen input https IP Address to connect to the cam...

Page 65: ...selected certificate 4 Delete Delete the selected certificate 5 Create a Certificate signing request This is the encoded data that contains the necessary information for issuing the certificate They must be filled in when creating the CSR Certificate Signing Request 6 Install Certificate Install Certification 7 CA Certificate Shows the installed CA certificates 8 Install CA Certificate Install Certi...

Page 66: ...rivate key 3 Certificate Name Enter a unique name to identify a certificate 4 Select File Choose the certification file 5 OK Request installing a certificate 6 Cancel Cancel install certificate and then back to certificates configuration Detail for Install CA Certification 7 Certificate Name Enter a unique name to identify the CA certificate 8 Select File Choose a CA certification file 9 OK Request installing ...

Page 67: ...66 Auto Lock Configuration Setup Security Setup 1 2 1 Auto Lock When enabled the system will lock itself for five 5 minutes after three 3 failed login attempts 2 Click Apply to save all settings ...

Page 68: ...ra s power up action When enabled the camera will perform the selected action every time it power cycles If enabled adjust the following settings Action Set what action to perform if there is no PTZ operation once the wait time set has passed Chose to return the camera to the home position go to a preset or run a preset tour Preset If a preset has been selected as the action select which preset th...

Page 69: ...8 Setup System Setup System Information 1 2 3 System Capability information 1 Device Name You can define the device name 2 Location You can define the device s location 3 Click Apply to save all settings ...

Page 70: ... after inspection 1 Shows Uptime SD card NAND EEPROM Audio chip Important file system and NTP Status Warning If the camera is abnormally terminated a download button will appear on the diagnostics page to download a file that allows you to check the error information you can ...

Page 71: ... another camera Check the box next to Upload Enter the backup key for the configuration backup Click Select File to locate the configuration backup file and select it on your computer The file name and upload status will appear Click Apply to start the upload A popup window will appear when the configuration upload is complete NOTE The configuration backup download is available when accessing the ...

Page 72: ...s of uploading will be displayed using Progress Bar If you assign the wrong file name an error message will be shown Warning 1 Do not turn off the power to the camera during the firmware update Interrupting the update may cause the system to become unstable Once the update is completed the system will reboot automatically 2 Make sure to check the Notice shown on the screen If the firmware update is ...

Page 73: ...e time format yy mm dd or mm dd yy 3 Current Date and Time Current date and time setting in the Camera 4 Synchronize with my computer Set the date time using those of the PC currently connected 5 Setup manually Set the date time by typing manually 6 Synchronize with time sever Time Zone NTP Choose the time server available to connect to the current camera Date and Time will be updated automaticall...

Page 74: ...clocks forward one hour from standard time during the summer months and back again in the fall to make better use of natural daylight 1 General Setting Enable or disable the DST function 2 Date and Time Settings Set the start time and end time that the DST applies 3 Click Apply to save all settings ...

Page 75: ...ous menu 3 Modify Modify the information of the user accounts registered For the admin account only the password can be modified 4 Delete Delete the selected user account The admin account cannot be deleted Setup System Setup Users Management 1 3 2 4 ID Password Verify User Authority Enter a new user ID except Admin since it exists Enter the user Password Check the Password Enter the user Password ...

Page 76: ... 1 Filter Select a date time sort or type of log to filter the log 2 Click the Refresh button to refresh the log list Click Filter to view the filtered log Click Backup to back up the filtered log 3 System Log List The filtered log is displayed ...

Page 77: ...factory defaults Return the setup to the factory default 2 Click Apply to save all settings All Reset all Settings to the factory defaults Except Network Settings and User Settings Reset all camera settings to factory default except for the network settings ...

Page 78: ...77 Setup System Setup Restart If you click the RESTART menu a message box will be shown to confirm Click the OK button to restart ...

Page 79: ...78 System Open Source License Setup System Setup This menu shows a list of all the System Open Source License information in the camera including Open Source Name Version License etc ...

Page 80: ...ace 7 Install VLC to display live video 8 The camera s IP address settings can be set to STATIC from the DW IP Finder or the camera s web viewer by going to Setup Network Network Settings 9 If the IP camera is connected to a network with a router you must have port forwarding configured on your router to access the camera from outside the network 10 After configuring port forwarding on your router i...

Page 81: ...ite before you configure setup or install the IP Camera Even though your IP is not dynamic you will benefit by registering your device with a DDNS service In this case just remember hostname dyndns com gate1 instead of a complicated series of numbers like http 201 23 4 76 8078 For more details contact our Support Center To use a public DDNS called DynDNS or no IP refer to the detailed information o...

Page 82: ...et a STATIC IP address for the camera 3 Configure your IP Camera s TCP IP settings for network connectivity by selecting Setup from the main interface and selecting TCP IP located on the left of the setup screen 4 If prompted for ID and password use admin for both entries The default web port number is 80 If port 80 is blocked by the ISP use a value between 1025 60000 If TCP port 80 is blocked cont...

Page 83: ...on on how to choose a unique IP and match your network read the FAQ i The IP address you assign must be a private IP For information on how to choose a private IP please read the FAQ i You must use the same subnet mask as the one you noted under Current TCP IP Settings i If you did not receive any IP addresses from your ISP contact the ISP and acquire the IP address of their DNS server i Do not us...

Page 84: ...TCP IP properties 1 Network Type DYNAMIC 2 DDNS Server Use the DDNS server 3 Web Port 80 Camera Gateway or Router at ISP Public Line Internet i To connect the IP Camera directly to a modem power down and reset the modem Leave the modem powered down until the IP camera s setup is completed and the IP camera has been connected to the modem Then power on the modem followed by the IP camera i You need...

Page 85: ...lay Trying to Reconnect If the ACTIVE light on the IP Camera has gone off and is now back on again flashing the IP Camera has rebooted After the system reboots completely remove the power supply from the unit and close Internet Explorer 3 Return your PC Laptop TCP IP properties to their original settings 4 Before installing the IP camera you must perform port forwarding on your router Cases A B You ...

Page 86: ...d web port assigned to the IP camera 6 Access your IP camera via the Internet If you use cases B C 1 Open Internet Explorer 2 Type the address of the IP camera 3 If you use a router enter the routers static IP and the web port number of the IP camera If you use cases A D 1 Open Internet Explorer and go to your DDNS website 2 Register the IP camera 3 Reboot the IP camera 4 Give the DDNS server 10 m...

Page 87: ...ent IP address subnet mask default gateway and DNS servers 7 I can t connect In the case of a connection failure Modem Reboot Modem Reboot Finished Router Reboot Router Reboot Finished IP Camera Reboot IP Camera Reboot Finish Verify DDNS and IP Camera connection if applicable 8 How do I PING an IP address 1 Open an MS DOS or Command prompt 2 At the prompt type ping xxx xxx xxx xxx without the quot...

Page 88: ...87 Specifications Dimension Unit inches mm 5 9 150mm 4 13 105mm 9 13 232mm ...

Page 89: ...at H 264 H 265 controllable frame rate and bandwidth Edge storage Micro SD micro SDHC micro SDXC GENERAL Power requirements PoE IEEE 802 3bt class5 PoE injector included DC24V AC24V Power consumption DC24V 40W 1666mA AC24V 35W 1485mA PoE 42W 1750mA Temperature 4 F 122 F 20 C 50 C Humidity 10 90 RH non condensing Material Aluminum Die casting Dimensions 5 9 x 9 13 150 x 232mm Weight 6 17 lbs 2 8 Kg...

Page 90: ...0 PM EST A purchase receipt or other proof of the date of the original purchase is required before warranty service is rendered This warranty only covers failures due to defects in materials and workmanship which arise during normal use This warranty does not cover damages that occurs in shipment or failures which are caused by products not supplied by the Warrantor or failures which result from a...

Page 91: ... do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts so the above exclusions or limitations may not apply to you This warranty gives you specific legal rights and you may also have other rights from vary from state to state If the problem is not handled to your satisfaction then write to the following address Digital ...

Page 92: ...house 16220 Bloomfield Ave Cerritos CA USA 90703 PH 866 446 3595 FAX 813 888 9262 www Digital Watchdog com technicalsupport dwcc tv Technical Support PH USA Canada 1 866 446 3595 International 1 813 888 9555 French Canadian 1 904 999 1309 Technical Support hours Monday Friday 9 a m to 8 p m Eastern Time ...

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