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Troubleshooting
EN
played.
Restart the TV set and the ZoomBox after connec-
ting the cable.
The displayed picture is cropped
•
The picture format of the media file does not cor-
respond to that of the output device.
Select the
Aspect Ratio
option in DLNA mode
in the app settings (you can also access this option
by pressing the
Option
button during video play-
back). Now select either
Fit to Screen
(screen is
adjusted to the screen format of the television) or
Full to Screen
(screen is projected to the televi-
sion without adjustment).
No sound
•
The device is in mute mode.
•
The audio channel selected for video playback is
unsuitable for the television set.
Press the
Option
button in DLNA mode during
video playback. Now select the
Audio
option and
select a different audio format.
