Medion MD 8818, Instruction Manual

Page: 96 / 114

Customer service
86
Additional support
If the suggestions in the above section have not solved your
problem, please contact the service hotline and we will attempt to
help you solve the problem.
Before you contact the Technology Centre, however, please have
the following information available:
• How is your computer configured?
• What additional peripherals do you use?
• What messages, if any, appear on your screen?
• What software were you using when the error occurred?
• What steps have you already undertaken to solve the
problem?
• Have you upgraded or removed drivers or hardware?
• Can you manually repeat the problem?
• If you have been given a customer number previously,
please quote this.
Driver support
This PC has been extensively tested in our laboratories with a
large number of compatible devices. It fulfils all required
standards and complies with the standard “Designed for
Windows”, which certifies utmost compatibility.
However, often the software drivers for individual components are
updated from time to time. This is a regular process provided by
the manufactured to mend possible compatibility problems that
may occur with components (e.g., programs or hardware) that
were not tested at the time of your PC’s manufacture. Driver
updates and the latest information on your product are available
on the Internet.
Visit Medion on the Web at
www.medion.com