Medion Erazer X6811, User Manual

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Restricted Warranty 93
Safety
Handling
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Appendix

otherwise than in accordance with the terms of this warranty;
This warranty shall be void and you may be required by MEDION to reimburse
MEDION for the reasonable costs of postage and packaging before MEDION will
return the product to you. If so and you would still like MEDION to repair or replace
the product, MEDION may do so but you will be charged MEDION’s standard rates
for repair and replacement for this service.
Before returning the product, please contact MEDION via the service hotline or via
the internet (
www.MEDION.co.uk ). You will receive a reference number (RMA No.)
on the warranty card. Please mark the outside of your package to ensure that this
reference number is clearly visible. Please submit a letter containing as much
detailed information as possible and, a full description of the defect or fault.
This should include:

a description of the fault;

when it occurred, how long it has been evident and how frequently it occurs ;

any errors message(s) displayed when using the product;

a description of the circumstance(s) and conditions in which the fault occurs;
and

whether it is an intermittent or persistent fault;
This will greatly assist MEDION in identifying the defect, when submitted together
with the defective product.
Unless otherwise instructed by a MEDION representative in all cases, the product
must be returned complete with all parts which were included with the original
product. Incomplete contents of the returned package may lead to a delay in the
repair or replacement. MEDION does not accept any liability for any additionally
submitted material(s) which were not supplied with the original MEDION product.
This warranty does not affect your statutory rights in any way and is subject to the
applicable legal statutes of the country where the product was sold to you by an
authorised MEDION seller.
2. Scope
Subject to any exclusions set out within this warranty, where there is a defect in
your MEDION product covered by this warranty, MEDION will repair or replace the
MEDION product. The decision whether to repair or replace the product will be
made solely at the discretion of MEDION. MEDION may, in its own discretion,
replace the product returned for repair under warranty with a replacement product
that is either identical or, in the event that such product(s) are no longer available, a
product of equal or superior specification and quality.
No warranty is given for batteries or rechargeable batteries or for consumable
materials subject to wear and tear, i.e. for parts which have to be replaced
periodically during the normal use of the product, such as video-projector lamp.
Non critical failures that fall within industry specified tolerances e.g. noise, LCD
pixels are not covered by this warranty. Please consult the appropriate section in