• The sleep light is fl ashing. The notebook is in sleep mode.
Solution
:
Press the on/off switch.
The notebook turns itself off during operation.
− The battery may be fully discharged. Plug the notebook in using the AC adapter
and charge the battery.
The notebook cannot be switched on.
− If you are running the notebook on battery, check that it is fully charged.
The WLAN/Bluetooth connections do not work.
− Check whether airplane mode is disabled.
The touchpad is not working.
− To activate the touchpad, press the
Fn+F7
keyboard shortcut.
Apps (e.g. the weather app) cannot be displayed as live tiles.
− Check the date, time zone and time.
Customer Service
What To Do in Case of Hardware Problems
Malfunctions can sometimes have quite trivial causes, but they may also be the result
of defective components. We have included a brief troubleshooting guide below
which may help to solve any problems.
If these tips don’t do the trick, then we’ll be more than pleased to help you out. Just give us a call!
Find the Cause
Start by carefully checking all the cable connections. If the notebook is connected to
peripheral devices, check all the cable connections here too.
Do You Need More Help?
You’ve checked through the suggestions in the previous section and you’re still
having problems with your device? Then call our hotline or contact us at
www.medion.com. We’ll be glad to help you.
Before contacting your technology centre, however, prepare the following
information:
• Have you made any upgrades or modifi cations to the initial confi guration?
Customer Service
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