35
19. FAQs – Frequently Asked Questions
How do I activate Windows
®
?
• Windows
®
is activated automatically as soon as an Internet connection is
established.
When is restoring factory settings recommended?
• This method should only be selected as a last resort. Read about the alternatives
in the
system recovery
section.
How do I perform a data backup?
• Perform a backup or backup synchronisation of selected data onto external
media to familiarise yourself with the technology. A backup is of no use if you
are unable to recover the data or if the medium is faulty or is no longer available.
Why do I need to reinstall my USB device even though I have already done it?
• If the device is not operated on the same USB port as the one it was installed in,
it automatically receives a new identifier. The operating system then treats it like
a new device and tries to reinstall it.
• Use the installed driver or connect the device to the port on which it was
originally installed.
The tablet unit will not switch on.
• If the tablet unit is in battery mode, connect the tablet unit to the mains adapter
and check that the battery is charged or being charged.
• If you are already operating the tablet unit using the mains adapter, disconnect
the mains adapter from the socket and connect an electrical appliance such as
a lamp to the same socket to test it. If the lamp does not work either, seek the
advice of an electrician.
The tablet unit switches itself off during operation.
`
The battery may be flat. Plug the tablet unit in using the mains adapter and
charge the battery.
The WLAN/Bluetooth connections do not work.
`
Check whether airplane mode is disabled.
The touchpad is not working.
`
To activate the touchpad, press the
F6
key.
Apps (e.g. the weather app) cannot be displayed as live tiles.
`
Check the date, time zone and time.
