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19. FAQ – Frequently Asked Questions
Do I need to install the discs supplied?
−
No All programs are preinstalled. The discs are provided as backup copies
only.
Where can I find the necessary drivers for my Notebook?
−
The drivers can be found in the second hard drive partition in the
Drivers and Tools folders.
What is
Windows
®
8
activation?
−
You will find a relevant section in these operating instructions containing
detailed information on this topic.
How do I activate Windows
®
8?
−
Windows
®
8 is activated automatically as soon as an Internet connection is
established.
How do I activate Windows
®
8 without an Internet connection?
−
Windows
®
8 can also be activated over the telephone. Follow the
instructions in the section ““Windows Activation“to activate Windows
®
8 by
telephone.
When is restoring factory settings recommended?
−
This method should only be selected as a last resort. Read about the
alternatives in the
System recovery
section.
How do I perform a data backup?
−
Perform a backup or backup synchronisation of selected data onto
external media to familiarise yourself with the technology. A backup is of no
use if you are unable to recover the data or if the medium is faulty or is no
longer available.
Why do I need to reinstall my USB device even though I have already done it?
−
If the device is not operated on the same USB port as the one it was
installed in, it automatically receives a new identifier. The operating system
then treats it like a new device and tries to reinstall it.
−
Use the installed driver or connect the device to the port on which it was
originally installed.
