Measuretek 12R982 User'S & Technical Manual Download

Page: 15 / 16

Troubleshooting

SYMPTOM

PROBABLE CAUSE

REMEDY

Err01

Weight reading exceeds the overload limit or the
weight value cannot be displayed in the current
unit of measure.

Reduce load on scale until weight value can
be displayed, or use an alternate unit of
measure.

Err03

Weight reading below minimum load limit.

Install platform on scale. Perform zero
calibration.

Err04

Weight exceeds Power On Zero limit (+15%), or
over ZERO key range (+5%).

Make sure scale platform is empty.
Power off scale and power on again.
Perform zero calibration.

Err05

Weight is below Power On Zero limit (-15%) or
below ZERO key range (-5%).

Install platform on scale.
Perform zero calibration.

Err30

Err31

Load cell wires to indicator are incorrectly
connected, shorted, or open; or ADC, load cell
are damaged.

Make sure wires are correctly connected.
Service required to replace load cell or ADC
chip.

Err10

EEPROM is damaged.

Service required to replace main EEPROM IC
chip.

Err11

Err12

Setup parameters are not set, not correctly set,
or settings have been lost.

Re-set parameters.
Perform calibration.

Err20

Calibration error. Input data or loaded weight is
too small, too large, unstable, or not linear.

Input correct data, load correct weight onto
platform, or service is required.

Err40

Data memory is not set, not correctly set, or set
data has been lost.

Reset data memory for the address you are
attempting to recall.

Will not power on

Power cord not plugged in or properly
connected. Power outlet not supplying electricity.
Battery discharged. Other failure.

Check power cord connections. Make sure
power cord is plugged into the power outlet.
Check power source. Replace batteries. Or
service required.

Unable to zero the
display or will not
zero when turned on

Load on scale exceeds allowable limits.
Load on scale is not stable.
Load cell damage.

Remove load on scale.
Wait for load to become stable.
Service required.

Incorrect counting
result when using
SPL to enter a piece
weight

Sampling quantity is too small.
Calculated piece weight is slightly different from
the real value.

Increase the sampling quantity.

Lo.bAt is shown

Battery is discharged

Charge battery

EHC

‐

www.measuretek.net

Summary of Contents for 12R982

Page 1: ...W W W M E A S U R E T E K N E T EHC C User Technical Manual Contents subject to change without notice Version 1 0 7 2013 ...

Page 2: ...hts and Tares into Memory 6 Recalling Piece Weights and Tares from Memory 8 5 Calibration 8 6 Parameter Setup Mode 9 Adjust brightness 9 Auto off time 9 View battery voltage and internal ADC 9 Adjust data and time settings 9 Enter a scale identification number 9 Enter a scale business name 9 7 Serial Communication Details 10 8 DEFINITIONS 11 Character Key Entry Definitions 11 Display Character Def...

Page 3: ...ts Do not operate near cell phones radios computers or other electronic devices that emit radio frequencies that may cause unstable readings Specifications Model 12R982 EHC C 3 12R983 EHC C 6 12R984 EHC C 15 12R985 EHC C 30 Max Capacity 6 6 lb 3 kg 13 2 lb 6 kg 33 lb 15 kg 66 lb 30 kg Readability 0 0002 lb 0 1 g 0 0005 lb 0 2 g 0 001 lb 0 5 g 0 002 lb 1 g Display Resolution 1 30000 1 30000 1 30000...

Page 4: ...nded power outlet The battery will begin charging If the scale will be stored or transported in the future save the packaging material to ensure the best possible protection for the scale Contents Scale 12Vdc 500mA UL adapter Quick Guide Technical Manual 3 OVERVIEW OF CONTROLS AND FUNCTIONS Indicator Display WEIGHT Weight on platform Zero Scale is zeroed gross weight is 0 tare is 0 Tare Display re...

Page 5: ...ZERO ON OFF and 6 Enters ID setup mode ZERO ON OFF and 3 Enters display ACD inner code or working voltage mode ZERO ON OFF and 7 Enters business name setup mode 4 OPERATIONS Normal Weighing Mode 1 Place the scale on a flat stable surface Level the scale using the leveling bubble at the lower left side of the display 2 With the weighing platter empty turn on power switch located underneath on the l...

Page 6: ...range of display Counting Mode The counting function calculates and displays the piece quantity of the load that is being weighed 1 Enter the piece weight by one of two methods 2 To enter a piece weight by weighing a known quantity calculate the piece weight a Place a known quantity of objects onto the platter and press the PCWT SPL key for 4 seconds to enter piece weight calculation mode Note the...

Page 7: ...ties or instances over 999999 will display Err01 Check Weighing Data Compare Mode The check weighing or data compare function allows the user to input a pre set range and the display will indicate whether the weighed quantity is within that range or indicate if it is too high or too low Example If a piece count of 100 1 piece is desired a range of 99 to 101 can be set When the quantity on the plat...

Page 8: ...ored tare weight Use the 0 key to select Tare 0 for an unknown tare weight to be measured or use the 1 key to select Tare 1 for a known tare weight Press the Enter key to confirm or press the ZERO ON OFF key to exit this mode a If you selected Tare 0 to measure the tare weight empty the weighing platter the Zero light should be lit Place an empty container on the platter The container weight will ...

Page 9: ... the Enter key is pressed 7 The scale will move back to step 1 to enter the next address number and stored information or press the ZERO ON OFF key to exit this mode Note A flow chart diagram outlining the above process is shown in Figure 1 Figure 1 Storing Piece Weights and Tares into Memory Figure 1 EHC C www measuretek net 7 ...

Page 10: ...is means that the scale is ready to calibrate the zero point please move away any weight on the scale the COUNT window displays the output inner code of A D When the scale is stable and the unit indicator stops flashing press ENTER key to confirm the zero point calibration or use ZERO ON OFF key to exit the mode After the scale is stable and gets the zero point the scale will go to the next step a...

Page 11: ...ey for four seconds The WEIGHT window will display sEtUP the PIECE WEIGHT window will display dAtE and the COUNT window will display the date in YY MM DD format Use the number keys to enter the desired date and press the Enter key to confirm and continue to the time setting or press the ZERO ON OFF key to exit The WEIGHT window will continue to display sEtUP the PIECE WEIGHT window will display ti...

Page 12: ...N OFF key to exit this mode 3 The PIECE WEIGHT window will display 232 CFt communication format and the COUNT window will display the selected communication format Use the number keys to choose the desired data format 0 No communication 1 Data will output automatically when stabilization is reached 2 Data will output after stabilization is reached only when the Print key is pressed 3 Data will out...

Page 13: ...ÔÙÛÜ 1 1ABC 2 2DEF 3 3GHI 4 4JKL 5 5MNO 6 6PQRS 7 7TUV 8 8WXYZ 9 9 Example To enter nut 8 press the 5 key three times pause press the 7 key three times pause press the 7 key twice pause press the zero key once pause and press the 8 key once Display Character Definitions EHC C www measuretek net 11 ...

Page 14: ...Err40 Recall memory data error address is empty CAP Capacity data VoL Voltage data Add Accumulation data PC t Piece weight data St PC t Set and store piece weight Addr Memory unit storage address Unit Weighing unit rc PC t Recall the stored piece weight tare and unit Lo PC t Below minimum piece weight limit SPL PCS Sample piece data Hi PCS Upper limit piece data Lo PCS Lower limit piece data Lo SP...

Page 15: ... not set not correctly set or settings have been lost Re set parameters Perform calibration Err20 Calibration error Input data or loaded weight is too small too large unstable or not linear Input correct data load correct weight onto platform or service is required Err40 Data memory is not set not correctly set or set data has been lost Reset data memory for the address you are attempting to recal...

Page 16: ...er Description MH12R98202G 12Vdc 500mA AC power adapter with central positive MH12R98201G 6V 3 8mAh Ni MH battery 10 One Year Limited Warranty MeasureTek products covered in this manual are guaranteed to be free from defects in material and workmanship for a period of one year after date of purchase Misuse accidental damage overload alteration and improper installation are expressly excluded Any p...

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