PELLET STOVES
Chapter 4
INSTALLATION AND USE MANUAL
page
33
Operation
Technical service - Rights reserved MCZ Group S.p.A. - Reproduction prohibited
MESSAGE ON
DISPLAY
TYPE OF PROBLEM
SOLUTION
A09
The smoke probe is defective and does not
properly measure the temperature of the
discharge smoke
Contact an authorized service centre to replace the
component.
A10
The plug is defective
Contact an authorized service centre to replace the
component.
A11
The reduction motor for feeding pellets to the
grate has failed
Contact an authorized service centre to replace the
component.
A12
The remote control has been beyond the
reception range of the stove for more than
three hours, or its batteries are dead.
NOTE: only in this case the stove does not go
into alarm shutdown, but continues operating
in the mode that the remote control set via
the last sent command.
Move the remote control back to within range of the
stove, or change the batteries if they are dead.
As soon as the stove receives a new signal from the
stove, the alarm indications will disappear. A easy way
to force a transmission to the stove is to press button 4.
This changes operating mode from manual to automatic
and vice versa.
A13
Generic failure of electronic control unit
Contact an authorized service centre to replace the
component.
A14
Generic failure of sensor
Contact an authorized service centre to replace the
component.
SEr
Periodic maintenance warning
If this flashing messages appears when lighting the
stove, it means that the hours of operation pre-set
before the maintenance have elapsed and a new
maintenance intervention is necessary. Contact a
specialist MCZ technician.
