(Original Language)English - 15
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
SOLUTION
Bar and saw chain
running hot and
smoking.
Check saw chain tension for
overtightened condition.
Tension saw chain. Refer to Page 12.
No oil in the oil tank.
Refill oil into the oil tank.
The discharge port is blocked by
debris.
Refer to the manual to remove the bar and clean out
the debris.
Oil tank is blocked by debris.
Clean out the oil tank and refill with clean oil.
Bar and chain oil tank cap is blocked
by debris.
Clean the debris off the oil cover.
The sprocket or guide wheels is
clogged with debris.
Clean and remove debris from sprocket and guide
wheel.
Motor runs, but chain
is not rotating.
Saw chain tension is too tight.
Refer to Saw Chain Tension Guide earlier in this
manual.
Check guide bar and saw chain
assembly.
Refer to Page 12.
Check guide bar and saw chain for
damage.
Remove the battery from the unit. Take the bar cover
off, and remove the bar and saw chain. Clean all
debris from the chainsaw. After all debris is cleared,
insert battery and run the chainsaw. If the sprocket
is spinning your motor is okay. If the sprocket is not
spinning, call customer service.
Motor runs, chain
rotates but does not
cut.
Dull chain.
Sharpen or replace the saw chain.
Chain on backwards.
Refer to Replacing the Bar and Saw Chain
assembly earlier in this manual.
Chain tension could be overtightened
or too loose.
Refer to Re-tensioning the saw chain in the manual.
Chainsaw does not
start.
The chain brake is engaged.
Pull the chain brake towards you until the chain brake
is disengaged.
No electrical contact between the
chainsaw and battery.
To secure the battery, make sure the latches on the
battery compartment snap into place.
The battery pack is depleted.
Charge the battery pack.
The lock-off lever and trigger are not
depressed simultaneously.
Press down the lock-off lever and hold it, then depress
the trigger to turn on the chainsaw.
The battery and power tool is too hot
or too cold.
Refer to the battery and charger maintaince part in the
manual.
Motor running, but
cutting abnormal.
Motor stops after about 3 seconds.
Recharge the battery.
If the unit cuts off and beeps during a
cut, it went into protection mode. This
protects the PCB from damage.
Release the trigger and restart the chainsaw. Let the
chainsaw do the work and do not force the cut.
Battery is not charged.
Charge the battery. Refer to the battery
and charger manual for correct charging
procedures.
The saw chain needs lubrication, and
will increase friction if not properly
maintained.
Make sure the chain is always lubricated by never
letting the bar and chain oil run low.
Incorrect battery storage temperature. Allow the battery pack to cool until it drops to room
temperature.
