Troubleshooting
If the device should stop working properly,
fi
rst check whether you are able to correct the
problem yourself. If you are not, contact the customer service department (see the "Cus-
tomer Service" chapter).
Do not try to repair a faulty device yourself!
Problem
Possible cause/solution
The device does not work.
• Is the On/Off switch in the
OFF
position? Move the On/
Off switch to
MIX
or
EXT
.
• Is the selection made on the function switch the same as
that on the On/Off switch? The switch positions of the
two switches must match (
MIX
or
EXT)
.
• The mixing container lid is not placed on correctly. Open
the mixing container lid again and insert the rear tab into
the recess on the motor unit. Lower the lid and close
it so that the locking clip locks in place. The pin on the
back edge of the lid must activate the safety switch in the
motor unit.
• Is the plug inserted in the mains socket correctly?
• Is the mains socket defective? Try another mains socket.
• Check the fuse of your mains connection.
Kneading spiral does
not rotate evenly or
the pasta dough is
expressed unevenly / with
interruptions from the
pasta attachment.
• Too much pasta dough. Switch the device off and pull the
mains plug from the mains socket. Remove some pasta
dough from the mixing container and then continue the
kneading process.
• The pasta dough is too dry. Add some liquid, e. g. water
or olive oil, to the dough.
The locking ring cannot be
undone.
• Move the function switch and then the On/Off switch to
the
MIX
position and then allow the device to run for a
few seconds. Move the On/Off switch to the
OFF
posi-
tion and then try to undo the locking ring again.
The pasta dough only
emerges very slowly from
the outlet openings of the
pasta attachment.
• Check the consistency of the dough. The dough must
not be too moist or too dry. The dough should have a
granular consistency with roughly pea-sized little lumps
of dough. Add more water or more
fl
our to the dough if
necessary.
