A P P E N D I X C
M A I N T E N A N C E , T R O U B L E S H O O T I N G A N D T E C H N I C A L S U P P O R T
Product User Guide
39
Overview
This section consists of the following topics:
“Maintaining
the
iDLMax”
“Troubleshooting”
“Technical
Support”
Maintaining the iDLMax
With normal use, the iDLMax, and the battery charger require no maintenance. For problem free usage of the product, observe the following
suggestions when using the iDLMax:
To prolong the life and avoid problems, keep the iDLMax and its battery charger clean. Use a clean, soft cloth dampened with a mild,
dilute cleaning agent.
If the display requires cleaning, do so with a lens cloth or an appropriately soft cloth dampened with a mild, dilute cleaning agent.
Never use a pen, pencil or other sharp object on the iDLMax’s touch-screen. Use only the supplied stylus or plastic-tipped pens
intended for use with a touch-sensitive screen.
Do not immerse/submerge the iDLMax, the battery charger or the batteries in liquid.
Do not use abrasive paper/cloth or abrasive/corrosive cleaning agents/solutions to clean the product or its accessories.
Do Not Dispose.
Do Not Recycle.
If you wish to discard your product, contact your local dealer or authorities for instructions on the correct method of disposal.
Technical Support
Partner and Reseller Technical Support
An excellent source for technical assistance and information is an authorised MaxID partner or reseller. A partner/reseller acquainted with specific
types of businesses, application software and computer systems and can provide individual assistance.
Authorised MaxID partners furthermore also have access to latest software release, updates and downloads as well as additional technical
information.
MaxID Support
The MaxID Group are a manufacturer of specialized mobile technology and have appointed regional distributors and integrators to provide our
customers with a local service. In the first instance you should contact your original equipment supplier to obtain support for our products.
However, if you are unable to obtain the required level of support or need help locating a suitable local service provider please use our corporate
support contact information below explaining your difficulties.
Tel: +44 (0)1932 895396
Email: [email protected]
Summary of Contents for iDLMax
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